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Gurley Leep Subaru
Mishawaka, IN
54 Reviews
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Showing 54 reviews
April 18, 2022
Did I need it? No. Did I want it? Of course! I certainly wasn’t looking for a new vehicle, but when my guy (Jonathon Coburn) reached out when I was on vacation and No. Did I want it? Of course! I certainly wasn’t looking for a new vehicle, but when my guy (Jonathon Coburn) reached out when I was on vacation and got my mind going, I thought about it a little more. When he got in touch with me at the beginning of the week, I told him my stipulations. I told him to work his magic and this is the outcome (2022 Subaru Ascent)!! I love it!! Drove off the lot with 7 miles! She’s a beauty! 😍 I’m not a shopper…I’m a minimalist, but I will definitely treat myself to a new vehicle! Now, I need to name her! ❤️ More
by tfessenden79
Employees Worked With
Jonathon Coburn
April 06, 2022
JONATHAN helped me through the process of purchasing my Crosstrek, he was nice enough to keep in contact with me while I was waiting for my Vehicle to arrive, it was on hold due to the pandemic, when it di Crosstrek, he was nice enough to keep in contact with me while I was waiting for my Vehicle to arrive, it was on hold due to the pandemic, when it did arrive he explained the different features of the vehicle and his staff clapped for me as being a new Subaru member. it was a worthwhile wait, I was also offered certain extras at a reasonable price especially the extended warranty More
by Bronxmod
Employees Worked With
Jonathan
May 12, 2021
Email offer Saturday. Pick vehicle, make appointment. Arrive. Pawned off by two salesmen. 3rd says there’s NOTHING left. My offer still lists several available. We want an 8 passenger premium Ascent, 202 Arrive. Pawned off by two salesmen. 3rd says there’s NOTHING left. My offer still lists several available. We want an 8 passenger premium Ascent, 2021. We have a 2017 Forester to trade. Excellent credit. The salesman wants $500 to “look for a model. Vert very disappointed. Jake could have mentioned they go fast and we would have driven right over. Kirk totally blew us off. More
by ejpuglisi
Employees Worked With
Jake Atkins, Kirk Gregory, anonymous salesman
April 08, 2021
My experience Gurley Leep has always been great. The manager Zach in the service department is very personable and is always eager to answer any questions the customer may have. I always enjoy going to manager Zach in the service department is very personable and is always eager to answer any questions the customer may have. I always enjoy going to this dealer for my vehicle purchase, body repair, and of course vehicle service. Thanks again Gurley Leep for a pleasurable experience! More
by shawnmacmillan1
Employees Worked With
Zach, Bruce, Monica Herrera
April 05, 2021
If there was another Subaru closer I would have purchased car from another dealership. Employee not very well trained. Had to call dealership to see when car was ready to be picked up. Never had a great ex car from another dealership. Employee not very well trained. Had to call dealership to see when car was ready to be picked up. Never had a great experience at Gurley Leep More
by Jwm5225
Employees Worked With
Monica Herrera
March 22, 2021
Once upon a time. it was my pattern to take my Subaru here. However, when my timing belt was changed, someone decided not to mention or change out my water pump. I lost my transmission thanks to Gurley here. However, when my timing belt was changed, someone decided not to mention or change out my water pump. I lost my transmission thanks to Gurley Leep. They never even apologized at all. They just decided “those are the breaks” customer. How can we trust if the Dealership fails to do the proper work, does not review appropriate work, and just writes it off their mistakes on the customers? More
by JimR
Employees Worked With
Monica Herrera
January 19, 2021
Friendly and fast service. Very accommodating to get my car in when it was convenient for me. Love that they do car washes after serving. car in when it was convenient for me. Love that they do car washes after serving. More
by Carla Wickizer Wawrzyniak
Employees Worked With
Monica Herrera
January 08, 2021
Went in for an appointment and gypped me with alignment by charging $139.95. Told the tech that in the TV SCREEN I SIDE THE WAITING ROOM says $90.00 how come the bill is $139.95. Tech says I DONT KNOW WHY. by charging $139.95. Told the tech that in the TV SCREEN I SIDE THE WAITING ROOM says $90.00 how come the bill is $139.95. Tech says I DONT KNOW WHY. I looked at the tech and said again and tech is like “I can’t do anything, this is our price”. Just one wiper blade on passenger side costs $25.00. So much better to go inside the Subaru store and buy it yourself for just $15.00. This dealership is a rip-off and do not serve the customers with integrity and honesty. Be careful when taking your car for service. A complete rip-off place. More
by KP
Employees Worked With
Subaru services
