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Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,188 reviews
August 26, 2021
I bought my daughter at Taos a month ago and they won’t release it because of an issue. I tried to purchase another car for myself they quoted me a price and come time to put money and they changed the pri release it because of an issue. I tried to purchase another car for myself they quoted me a price and come time to put money and they changed the price.Not happy with them.I purchased a car from someone else! More
by SCHAPERCAL
Verified CustomerEmployees Worked With
Suha Oner, Jason Whitley, Kevin Ngorn, Javier Rivera, Javier Rivera
August 25, 2021
Ron was our salesman. He was excellent. I went to buy a used 2015 BMW and left in a 2021 Arteon. We are very happy used 2015 BMW and left in a 2021 Arteon. We are very happy More
by katdaddydogs
Employees Worked With
August 25, 2021
Gus was attentive and I was able to communicate my needs to him easily. They moved me through the purchase experience smoothly without any problems and honored their advertised price on the vehicle I wanted to him easily. They moved me through the purchase experience smoothly without any problems and honored their advertised price on the vehicle I wanted. More
by steviep63
Employees Worked With
Jason Whitley, Gustavo Molina
August 23, 2021
Quality services performed as expected in a timely manner. Fixed quoted problem of egg smell in the cabin with new cabin filter. Would recommend again. manner. Fixed quoted problem of egg smell in the cabin with new cabin filter. Would recommend again. More
by jeff_sp
Employees Worked With
Benito Arenas
August 19, 2021
Service Department team was very good addressing my car's issue, and providing an explanation. From the time I brought the car in to the ime I picked it up I felt really good about the experience. issue, and providing an explanation. From the time I brought the car in to the ime I picked it up I felt really good about the experience. More
by Kst803
Employees Worked With
Lena Huynh and one other person, Benito Arenas
August 18, 2021
bought a car that need it alot of mecanical work recalls and unsafe car due to recalls.. after 2 weeks engine light came on when car is losing power and stalling and unsafe car due to recalls.. after 2 weeks engine light came on when car is losing power and stalling More
by JORGE_KOKE69
Employees Worked With
Sandi Negrau, Jason Whitley
August 18, 2021
Gus was personable, easy to work with & his follow through sets the bar. It was my first VW purchase & I wasn’t sure what to expect. Especially as a female purchasing a vehicle on her own - I’m usuall through sets the bar. It was my first VW purchase & I wasn’t sure what to expect. Especially as a female purchasing a vehicle on her own - I’m usually ready to be taken advantage of. **insert eyeroll** Not this time! I was treated with the utmost respect & kindness. It was a great experience & I've already recommended them to friends & family. More
by Jayden04062004
Employees Worked With
Suha Oner, Jason Whitley, Gustavo Molina
August 18, 2021
Donnie Avramovcheater and liarDon’t trust that Donnie Avramov cheater and liar Don’t trust that guy After sign the paper Won’t even answer the phone Donnie Avramov cheater and liar Don’t trust that guy After sign the paper Won’t even answer the phone More
by Fakeinsurence
Employees Worked With
Donnie Avramov
