Gurnee Volkswagen

Easy to work with and straightforward team. Ron was upfront about everything in the process. One area of improvement is to dial back the formalities and ‘required’ questions. But will definitely come upfront about everything in the process. One area of improvement is to dial back the formalities and ‘required’ questions. But will definitely come back again More

This was by far the smoothest experience at a dealership ever. Jasin was super cool & friendly & on top of that, he provided awesome quick stress-free service. He went over all the details on how the proce ever. Jasin was super cool & friendly & on top of that, he provided awesome quick stress-free service. He went over all the details on how the process for selling your car is done. Matter fact, he sent me a link to a video guide on the different scenarios you as a car seller can be in when trying to sell your car & the video explained the step by step selling process. Not gonna lie, I was skeptical of the whole thing at first from fear of being scammed, but this was truly as advertised on their website & video. I mean, the man took care of everything. I'm really satisfied with their service. If you're looking to sell your car, this is honestly the best way to do it. 100% recommend. Thank you Jasin! More

Suha and his team are great. Straight forward, easy buying process. Car was immaculate, and exactly as advertised. I highly recommend these guys. Great service buying process. Car was immaculate, and exactly as advertised. I highly recommend these guys. Great service More

Ron was very patient, polite, knowledgeable and transparent. He went above and beyond to meet my needs. I've purchased several cars in the past and this was by far the best experience. Thank you Ro transparent. He went above and beyond to meet my needs. I've purchased several cars in the past and this was by far the best experience. Thank you Ron for making the purchase of my dream car a great experience!!!! More

Even though my visit started off on a rough patch, the managers and service team worked quickly to make sure I left with a smile. They’re a team that’s dedicated to making your experience worth every ounc managers and service team worked quickly to make sure I left with a smile. They’re a team that’s dedicated to making your experience worth every ounce of your time. More

This dealership really does a great job of taking care of their customers and making sure that their experience in purchasing a vehicle is especially smooth. I would recommend this dealership to my friends, their customers and making sure that their experience in purchasing a vehicle is especially smooth. I would recommend this dealership to my friends, family, and coworkers before any other! More

All the people I worked with were super responsive and professional. I purchased the car remotely and sight unseen and they made it easy. Special thanks to Ron Monaco who was with me through the entire pr professional. I purchased the car remotely and sight unseen and they made it easy. Special thanks to Ron Monaco who was with me through the entire process. He is outstanding! More

They were very efficient at getting the work done and keeping contact by phone and text very pleased with the service and I would highly recommend them two others and my service attendant Matt gave me A1 keeping contact by phone and text very pleased with the service and I would highly recommend them two others and my service attendant Matt gave me A1 service More

Great dealership. Great GM and finance partner. No BS. Went through 4 dealerships, would send all my friends here. Transparent and patient. Certainly work hard. Went through 4 dealerships, would send all my friends here. Transparent and patient. Certainly work hard. More

Good friendly service. Price is a little too high thou. Time for oil change and tire rotation of 2+ hours were too long. All else was excellent Time for oil change and tire rotation of 2+ hours were too long. All else was excellent More