I just got done dealing with the used car department run by manager Jorge at Gus Machado Ford. I was looking for a used truck and found a Chevy Silverado advertised by them on Car Gurus. A good price I thought, so I contacted them. I said "its advertised for $22,222", they did some double talk and said the truck was $26,000. I said no way I won't pay that. They continued to call me a couple times the next day and I said "if you honor the $22,222 price I will make the trip and buy the truck". I spoke with Diana and she said (this is a quote) " Yes, they are going to honor the $22,000 price". I said, "okay I will come up".
When I showed up later that day I immediately made reference to the agreed upon $22,000 price to the salesperson Yaritza who was assigned to me. She said, "yes of course". And minutes later the used car manager Jorge said "yea, I would run down here too with a price of $22,000".
We sat down and started to work on my trade in value which I never got a straight answer about and also discussed financing. I told her about my excellent credit. I even talked about having insurance in place. This was a done deal as far as I was concerned. When she came back from talking with Jorge and presented me with the final write up, it listed the price at $26,500 ! I said "no way, you said you would honor the $22,222". Then everyone in the room got memory loss and said, "we never said that" (not the truth). As I was leaving, pretty pissed at wasting my time knowing that they intended to renege from the very beginning the salesman Yaritza said, "well what kind of payment do you desire maybe we can do something for you"...really! I said "I wont do business with a establishment that uses deceptive sales tactics such as this".
So beware if you intend to buy a car at Gus Machado used cars. Because the typical, unfavorable, used car salesperson reputations are well earned there.
If "Bait and Switch" is just one of there underhanded tactics then I'm sure there are many others in use there. I just left before I got a chance to see more of them. (I'm confident that my own cars trade in value was the next target)
If you are looking for a used car and want to be treated honestly and fairly don't waste your time looking here.
There's lots of used car dealerships out there and lots of used car salesman.
Find one you can trust.