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Gustman Honda

Appleton, WI

4.8
294 Reviews
At Gustman Honda our philosophy is simple: We sell and service the cars we love, in a city we love, to people we love. Our professional team of management, service and salespeople work hand in hand to accommodate the specific needs of the citizens of the Fox Valley, a community we're proud to be a part of. Accordingly, we believe that the trusting relationship between buyer and seller contributes to this sense of community, and is the reason why we strive to cultivate relationships that endure long after our customers drive off the lot. With a dedication to fairness and loyalty, and a Certified Honda service center that is reasonable and efficient, it has been our continued pleasure to proudly serve the Appleton area.
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2400 W Spencer St.

Appleton, WI

54914

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Showing 294 reviews

January 18, 2023

Bad job on refusing to take order about 9 months ago and further insult with low~ball trade value not even close to blue book trade value of $18000. He offered $14000. I sold for $18,000. Walk in after Hond More

by MICHAELMUOIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Becki Decoster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bethe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Gosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guyette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kiesgen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Staffeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wartenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zittlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Great buying experience. No pressure from any staff I interacted with. Informative and knowledgeable staff. Will definitely be back. More

by MPINNOW1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Rahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hopfensperger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schmit Finance
December 23, 2022

I was trying to buy a 2011 Honda Element, but vehicle was damaged & was waiting for body parts. I asked for photos of the inside, so I could make a decision on if I wanted to put a deposit down. I waited 3 d More

by stansam442
Recommend Dealer
No
Employees Worked With
Tony Nagel
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2022

We bought our first Honda Pilot in 2014 from gustman and we came back and got the same sales guy we dealt with before. We came back because of the awesome service and we were not disappointed. Everybody is More

by BILL_HOREJS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Rahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

I don't believe we had any contact with a Brian Rahn; Chad Gehr was the sales rep and he was very nice. More

by JPREINDL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Gehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

Every one that I dealt with was courteous and got every thing I needed done quickly and correctly. More

by DKEMPEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Hopfensperger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

I really appreciate all the employees at Honda. They’re experienced, helpful and kind. I have never had a bad experience at Honda Gustman. More

by JILLARNESON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Gehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kiesgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Staffeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wartenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zittlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Meixl
September 18, 2022

Working with Dan Schell was great! We would definitely buy from Dan again. Everything was ready to pick up the car. More

by MMAYER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2022

Awesome experience! Test drive, and purchase and I was leaving with my new car in about 2 hours. Couldn’t be happier with my Honda Civic More

by BHOUSE216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2022

Great sustomer service, helpful employees at this dealership and easy to trade in my lease without all the hassle. More

by DIVY526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Gehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Staffeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schmit
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