
Gwinnett Chrysler Dodge Jeep Ram
Stone Mountain, GA
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Very easy to work with, smooth process for service and the sales department is great also! the sales department is great also! More
Have had several unfortunate encounters with the service department over the years with two RAM pickups. No longer take my vehicle to this dealership for service. I visited a couple of days ago for a new department over the years with two RAM pickups. No longer take my vehicle to this dealership for service. I visited a couple of days ago for a new key fob battery and mentioned to a pleasant service advisor that my RAM was completely inaccessible. He commented that if the key continued not to work, I'd need to flatbed the truck the dealership where there would be a $200+ service fee to ascertain the problem, which he suspected had something to do with the electronics that recognizes signals. Instead, I called a dealer with a mobile service who came out and replaced the truck battery. Truck fired right up and cost was little more than Gwinnett's "service fee." Not sure whether the advisor was deliberately misleading, but I'll continue to avoid the Gwinnett dealership despite its convenient location. More
These are the most unethical used car salesmen I have ever encountered. They fraudulently took advantage of my adult daughter who is mentally ill and who was going through a psychotic episode at the time ever encountered. They fraudulently took advantage of my adult daughter who is mentally ill and who was going through a psychotic episode at the time. They took a $2,300 debit card deposit from her over the phone on a car whose CARFAX stated that it was a "total loss." I made both the salesman and the sales manager aware of her condition and they still took her money and completed the deal. Shame on them. And shame on Chrysler for employing such people. More
Jared greeted me as soon as I walked in The door. Straight shooter very professional and courteous. I would definitely recommend him to all of my friends. Took care of everything. Jared and Bradl Straight shooter very professional and courteous. I would definitely recommend him to all of my friends. Took care of everything. Jared and Bradley and went above and beyond. to make sure I received all of the military incentives. Definitely Veteran friendly. More
This was by far the easiest, least stressful car purchase I have made in twenty years. Josh out salesman was fantastic. Josh communicated very well, responding quickly to my questions. Josh had the car meti I have made in twenty years. Josh out salesman was fantastic. Josh communicated very well, responding quickly to my questions. Josh had the car meticulously cleaned for my test drive with my wife. She really appreciated that he took that seriously. He was also a funny ,friendly person to talk to, with a big gregarious personality. We got to an excellent deal on my 2023 Nissan Rogue SL. Andre' in finance continued the excellent service. Andre' found great financing that beat me credit union . Andre' clearly laid out additional options available to include extra protections, but never put any pressure on me to buy them. We spent less than 90 minutes and left feeling great. We drove two hours to get to Gwinnett and would do it again with no hesitation. More
***BUYER BEWARE*** This is the WORST place to buy a vehicle from. Voicemails and emails go unanswered. Go speak to someone in person about your concern just to be given the run around. Months later vehicle from. Voicemails and emails go unanswered. Go speak to someone in person about your concern just to be given the run around. Months later and I'm still waiting for a resolution to my problem. More