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Gwinnett Chrysler Dodge Jeep Ram

Stone Mountain, GA

4.5
514 Reviews

5054 U.S. 78

Stone Mountain, GA

30087

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Showing 514 reviews

May 17, 2015

bait switch scam pack run away from these scam artists, they will try to trick you into signing paperwork for overpriced additional goods and services that you do not need More

by wespopehasheaphys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dick Pope
March 08, 2015

jessica williams (friendly and phenomenal people) Me and my husband were treated with the up most respect and kindness at the door. I purchased a brand new 2015 Dodge charger . our dealer was Kalim Mc More

by jjccw08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalim McAdams
Mar 13, 2015 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for your recommendation! We're delighted that Kalim was able to ensure that you felt comfortable and enjoyed your car-buying experience. We take pride in delivering excellent service, and it's great to know that he did so for you. Please come back and see us again if we can do anything more for you in the future, and in the meantime, enjoy your new car!

October 24, 2014

Trevor Heslop will pack your deal If you want your deal packed and you like a lot of markup on your financing, this is the place to go. I know that generally, second tier franchises More

by rg27610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevor Heslop
Nov 19, 2014 -

Gwinnett Chrysler Dodge Jeep Ram responded

We are sorry to read that you believe you were treated dishonestly at our dealership. We strive to deliver excellent customer service, and we appreciate all feedback from our customers that tells us how we did. Because we want all of our customers to be entirely satisfied with their experience at Gwinnett Chrysler Dodge Jeep Ram, we are still interested in taking the opportunity to discuss your concerns in more detail. As we said in our private message to you, please contact us at (770) 972-7767 at your convenience with the name you gave at our dealership so that we can investigate this matter further. Thank you.

Aug 05, 2022 -

rg27610 responded

That is the xx line you give everyone. You don’t care and you will never change.

August 19, 2014

DO NOT BUY A CAR HERE UNLESS YOU WANT PROBLEMS So we bought a car July 2, 2014. Brand new 2014 Dodge Dart SXT Ralley. It had 8 miles on it. Not even a week later, i started having issues. Engine More

by shannondana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vernon,
Oct 24, 2014 -

Gwinnett Chrysler Dodge Jeep Ram responded

We're sorry to read that you were not completely satisfied with your visit to our dealership, Shannon. At Gwinnett Chrysler Dodge Jeep Ram, our goal is to deliver total customer satisfaction. We would like the opportunity to try to resolve this issue with you. Please give us a call at (770) 972-7767 so that we can discuss your experience in more detail. Thank you.

August 17, 2014

More than the average salesman Recently bought a 2014 Ram. We dealt with Trevor Heslop. Trevor was very helpful as well as the other staff but Trevor provided us with a car buying e More

by Doug V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Heslop, Trevor Heslop
Aug 18, 2014 -

Gwinnett Chrysler Dodge Jeep Ram responded

Our goal is to provide extraordinary customer service, and we're delighted that Trevor was able to exceed your expectations and earn your recommendation! Inform us if there is anything we can do for you in future. Enjoy your new car!

August 13, 2014

Trevor Heslop is the man Trevor Heslop was absolutely wonderful to work with,professional and knows his stuff, The staff was very polite, Yes shop here great prices and nice i More

by Judith Dyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Heslop, Trevor Heslop
Aug 15, 2014 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for sharing your comments and recommendation, Judith! We aim for an exemplary customer experience with every visit, and we're pleased to hear that you enjoyed working with Trevor. We look forward to seeing you again in the future!

August 12, 2014

Trevor Heslop Rocks!!!!! We recently bought a 2014 Jeep Compass Sport. Our sales rep was Trevor Heslop and he was absolutely wonderful to work with. He was very personable wh More

by schilders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
, Trevor Heslop
Aug 13, 2014 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for the recommendation! Our goal is to provide excellent customer service with every visit, and we're glad to hear that you enjoyed your experience. We appreciate your compliments of Trevor and the rest of the Gwinnett Chrysler Dodge Jeep Ram team, and we hope you will let us know if you need anything in the future. Enjoy your new car!

August 09, 2014

Up for the Challenger! An excellent car buying experience. Sales Consultants Trevor and Christian and Finance Manager Nick were a pleasure to deal with. The Dodge Challenger More

by empirestateJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor, Christian, Nick, Trevor Heslop
Aug 11, 2014 -

Gwinnett Chrysler Dodge Jeep Ram responded

We're happy to know that you enjoyed your experience! We aim to provide excellent customer service, and we're pleased to hear that Trevor, Christian, and Nick provided that for you. We appreciate the recommendation, and we hope that you and your wife will come back and see us again when it's time for your Challenger's scheduled maintenance. Enjoy your new car!

June 01, 2014

One of the top two shadiest car dealers I have seen! I honestly think this is one of the worst new car dealers in the country. If you want to be lied to, ripped off and ripped off again, feel free to pa More

by rg27610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dick Pope, Wesley Pope
May 28, 2014

Loving my Patriot! I did not feel haggled and the longest part was just signing the finance papers. I was pleased with my experience and purchase. Thanks Ray!! More

by Pamchil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Kyle , Ray Kyle
May 30, 2014 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for your feedback about your positive purchasing experience with Ray and the Gwinnett Chrysler Dodge Jeep Ram team! We’re glad you were pleased with the service you received, and we look forward to the opportunity to work with you again. Please let us know how we can help with any future car or service needs you may have.

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