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H&H Kia
Omaha, NE
526 Reviews
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December 31, 2020
We ordered a new Kia Telluride from Sam Sadiq at H&H. His professionalism and follow through were exceptional. We highly recommend Sam to anyone looking for a new car! professionalism and follow through were exceptional. We highly recommend Sam to anyone looking for a new car! More
by Steve Gilbert
Employees Worked With
Anthony is Finance, Sam Sadiq
Helpful December 09, 2020
We are currently leasing a Kia Forte from H & H Kia. The windshield was hit by a rock on the road, not an uncommon occurrence, resulting in a large crack. We took the car into KIA to get the windshield rep windshield was hit by a rock on the road, not an uncommon occurrence, resulting in a large crack. We took the car into KIA to get the windshield replaced over a month ago. We were told that they had to order a windshield and that they would let us know when it was in. It has been over a month and we have not heard back. We have tried calling but every time we get transferred to the service department, nobody answers. It really should not take a month to get a windshield. More
by dschinzel
Employees Worked With
Jorge Escamilla, Shane Clapp, John Seffron
December 05, 2020
Three strikes! 1-Terrible Communication. Starting with initial car search inquiry: was told I would be contacted when the car I liked was ready to go on lot. Did not. The salesman acted as if bothered by initial car search inquiry: was told I would be contacted when the car I liked was ready to go on lot. Did not. The salesman acted as if bothered by my test drive appt, offering no guidance then leaving me hanging when asked for details. After waiting 10 mins, I finally asked the receptionist to tell Jarod I had to leave -not knowing if he forgot me- he then was right by my side by the time I made it to the door. He handed me a print out of a quote on the car I didn't want and absolutely none of the "see dealership for details" I requested. Very unprofessional all around. And, the Financial guy, Philipe, was the worst! Every time I'd ask a qtn or start to read the ppwk, he all but rolled his eyes with a negative sigh. His demeanor toward me (prejudice to women?) was uncomfortable and insulting to say the very least as he acted annoyed and huffy while talking down to me throughout the entire process. Yes, I did ask if there was a problem because he seem annoyed with my wanting to know details of what I was signing. He replied that he'd already explained then as he was going. Really? He rushed through everything. Grunted at my adding the cost for a maintenance prgm to my down pymt rather than tackling it to my loan amount. (If not rushed, I would have paid for the ext warranty then, too. Why pay interest on that!?). 2-Sticker Price was not price of car. They list the add-ons and freight charges on the sticker price total but NOT their (H&H's) outrageously overpriced decision to (supposedly) put paint and underbody protection on for you at a cost of almost $4k! Yes, I planned on having it done; but, at a cost of $600 at a place where professionals specialize in this service. Note: they did, then, reduce this total by half. Still well above my quoted amount. And, still, not displayed or mentioned in their showroom or bargaining price. Unethical practice. 3- Constant Chaos. They set up an appt for me to come back in to sign ppwk they'd forgotten. Waited and waited because items were in Philipe's office, who just sat down with me buyer's, rather than leaving them with the receptionist's similar files. While waiting, I recognized the same tactic used each of the 3 times I've been there. "Sorry for the delay. We've just been busier than usual with this same were having." No they weren't. I sat there and watched them joking around together before people came in when they'd scurry off into the closed office area. It's just a line used to trick the potential buyer into thinking they better jump on a deal before somebody else gets it. We all have a general idea of how car buying works. Even doing my 'homework' didn't prepare me for such disappointment at this dealership. Regarding the Kia I purchased, I'm very pleased, so far. More
by Lynniferd13
Employees Worked With
Philipe, finance dept, Jerrod Whittaker
December 02, 2020
My overall experience at H&H Kia was excellent. I worked with Sam, who listened to what I wanted and was friendly and professional. I would definitely buy again from him. I love my new Telluride! with Sam, who listened to what I wanted and was friendly and professional. I would definitely buy again from him. I love my new Telluride! More
by Momof4
Employees Worked With
Sam Sadiq
October 22, 2020
Sam provided a very enjoyable sales/purchase experience. He was very professional and answered all of my questions. His professionalism would make me return to purchase another vehicle when the time comes. He was very professional and answered all of my questions. His professionalism would make me return to purchase another vehicle when the time comes. More
by lpalmer29
Employees Worked With
Sam Sadiq
October 10, 2020
H&H Kia Outlet Dealership gave me an awesome deal on a car for my college daughter. Great service, friendly and very much wanted to serve us. They made buying our car easy. car for my college daughter. Great service, friendly and very much wanted to serve us. They made buying our car easy. More
by darrin
Employees Worked With
Marty Myers
September 18, 2020
I have received excellent service, very cordial, friendly, and very honest from Sales Consultant Sam Sadiq. He did an excellent job in presenting the car to me and presenting the services in his loc friendly, and very honest from Sales Consultant Sam Sadiq. He did an excellent job in presenting the car to me and presenting the services in his location. I will certainly recommend this location and Mr. Sadiq to my friends. More
by rarav
Employees Worked With
Sam Sadiq, Marty Myers
July 23, 2020
H&H Kia and Nolan Anderson the best!! We bought a 2021 Kia Seltos from H&H Kia and our overall experience was excellent. We had an unbelievable salesperson named Nolan Anderson who fought We bought a 2021 Kia Seltos from H&H Kia and our overall experience was excellent. We had an unbelievable salesperson named Nolan Anderson who fought hard for our best interest. I would highly recommend H&H and specifically Nolan Anderson as your salesperson to deal with as he was very pleasant to deal with and went out of his way to make sure all of our needs were met. Thanks Nolan!!! More
by Rob C
Employees Worked With
Nolan Anderson
July 18, 2020
Great overall experience My overall experience from start to finish was excellent. It was a great experience that I had not seen for a long time from anywhere else. My overall experience from start to finish was excellent. It was a great experience that I had not seen for a long time from anywhere else. More
by marty
Employees Worked With
Christina, Sam Sadiq
June 30, 2020
We bought a used 2017 Kia Sorento at H&H about ayear ago. The salesperson never told us that he would be applying for loan on our behalf at over 10 places. He said after the fact he was having trouble gettin The salesperson never told us that he would be applying for loan on our behalf at over 10 places. He said after the fact he was having trouble getting us approved for loan. Oddly we had no trouble re-financing loan at substantially less interest rate after we bought the car. The salesperson said the car was still covered under Kia's warranty since only 17k miles on it. When we met with Finance manager he said that was not true and convinced us to buy expensive extended warranty. He also assured me he would get me another key fob since they only had one for the car. After two emails and a call, I never received a call back or the key fob. I would never go back to H&H but my wife took the vehicle in yesterday to see what was making the car bounce and the noise associated with that. They said they would look at it but never told her how much it would cost to just determine what was wrong. I talked to service department and they said they had to do "a pretty thorough diagnostic taking some things off" to determine cause of issue. He said they determined that the front rotors were bad and front brake pads needed replaced (the car had 21k miles on it). He said it would cost $360 to resurface front rotors and replace front brake pads. I said I thought that was kind if expensive and would take it to someone I know would charge less. He said that was fone but we still owed $160 for diagnostic fee. Really $160 to determine brakes were bad. So the choice was pay 160 for nothing or 360 to have brakes done. We paid to fix brakes but will never go back to this place will try hard to let everyone else that we can know about our experience at H&H. More
by Rudy
Employees Worked With
Michael Bolton, Noz Sharipov
