HGreg.com Orlando

Why I stayed If you had not had the truck I was looking for I would have left there as fast as I could. Your sales person was not properly trained and did not list If you had not had the truck I was looking for I would have left there as fast as I could. Your sales person was not properly trained and did not listen to me but instead kept giving me the company line about how there"s no commission, and the safety checks and so on. To bad you don't teach them how to listen to the customer. When I told him that I was shopping for my company and that they would be paying in full for the truck he kept asking about financing. When I asked how much it would take to hold the truck until we could complete all the paperwork he stated $1,000.00. That was no problem, but then after it was paid his boss came over, and informed me that that was only good for 72 hours. This started on Sat, I would think that you would have 3 business days not 72 hrs starting on a Sat. I explained that this was an out of state sale and it might take a little to get all the paperwork done. That did not seem to take. On Monday I returned with the paperwork my company needed filled out to complete the sale on their part, you would have thought i just killed this guys dog. Nobody there could help my sales person with this info. We finally got everything handled on Thursday. This is after they told me all the paperwork had to be sent down from our office in Wi. We next day aired all the paperwork, and when I called to see if had arrived, I was told NO. This was at 11:15 am. I had our person in Wi track the package and found it had been signed for at 10:15 that morning. Nobody informed the sales person that the paperwork everyone was waiting on was there. I could keep going but it does no good. If I had read the Yelp reviews I would have never been in this situation to start with More

sales experience Michael the salesperson was very professional. Made the experience easy. Very much appreciated. The waiting area is spacious and not crowded some othe Michael the salesperson was very professional. Made the experience easy. Very much appreciated. The waiting area is spacious and not crowded some other dealerships. Thank you Michael More

Amazing We found a car within our budget. It was quick and easy. Do your research on what cars you are looking for will make it easy. Non stressful environmen We found a car within our budget. It was quick and easy. Do your research on what cars you are looking for will make it easy. Non stressful environment. More

Best car dealership experience Justin was very helpful and genuine. I’ve been car shopping at multiple places, but it wasn’t as easy as this. He made my car buying experience a bree Justin was very helpful and genuine. I’ve been car shopping at multiple places, but it wasn’t as easy as this. He made my car buying experience a breeze! I would definitely recommend. More

Awesome service. Came here with my husband and we were helped by a guy named El Monstro. He helped us out and found us something within our means! Very skeptical at fi Came here with my husband and we were helped by a guy named El Monstro. He helped us out and found us something within our means! Very skeptical at first but they did an awesome job. He was very thorough and explained everything to us along the way. More

Awesome customer service Great customer service great place huge selection of vehicles anything you could possibly imagine all in one place took my son out in a Tesla his drea Great customer service great place huge selection of vehicles anything you could possibly imagine all in one place took my son out in a Tesla his dream car great experience More

Not Stellar For Out of State The financing was easy for being out of state, but the customer service when I flew in to pick the car up wasn't great. I am guessing it is because I The financing was easy for being out of state, but the customer service when I flew in to pick the car up wasn't great. I am guessing it is because I hadn't worked with a local sales person since I purchased the car online. More

Great Customer Service !!! @HGREG in Orlando Chuck Simpson & Jasmine Figueroa were really Awesome to work with. I Highly Recommend them both. As well as for the rest of the staf @HGREG in Orlando Chuck Simpson & Jasmine Figueroa were really Awesome to work with. I Highly Recommend them both. As well as for the rest of the staff. Everyone that we came in contact with was Really Nice and Friendly we did not get any of their names but it seems like they put customers at ease with the car buying process. By making customers comfortable with their decisions on their purchase. More

Very efficient Great car buying experience. Very efficient except for the time it took to clean and deliver the vehicle took over an hour. This could be better. Great car buying experience. Very efficient except for the time it took to clean and deliver the vehicle took over an hour. This could be better. More

It was great. I loved purchasing a car at hgreg because I felt that the decision fell on me on what I wanted and I was not being pushed to get a car I could not aff I loved purchasing a car at hgreg because I felt that the decision fell on me on what I wanted and I was not being pushed to get a car I could not afford. It was stress free interaction with everyone. Both Yazmin Zapata and Jasmine Figueroa were really helpful in informing me about everything they had to offer and the smartest choice regarding how to go about purchasing my first car. Next year when my fiance buys a car it will be through them. More