HGreg.com Orlando

What Car Shopping Should Be Like From the minute I was in contact with Alberta Brandalyn and Johny, I knew this experience was going to be EXCEPTIONAL. Then once I walked into the Lob From the minute I was in contact with Alberta Brandalyn and Johny, I knew this experience was going to be EXCEPTIONAL. Then once I walked into the Lobby, I just knew this is where I wanted to do business. This experience won’t go unnoticed. Being in the customer service industry myself, I will definitely share my experience with my family, friends, and anyone who is in the market for a vehicle. Thank you again for making this experience 1st Class.... More

super prices and nice people people are very courteous, easy transactions, though a bit slow the whole process, but over all very good prices, what you see is what you get, recomm people are very courteous, easy transactions, though a bit slow the whole process, but over all very good prices, what you see is what you get, recommended More

Good choices and prices I bought a 2017 Honda Accord sport with only 13,101 miles on it. The car its self was a good quality car. I didn't get the trade in value that I think I bought a 2017 Honda Accord sport with only 13,101 miles on it. The car its self was a good quality car. I didn't get the trade in value that I think it is was worth. Kelley Blue book had 1,000 more than I was given. "Karlos Rosario", the sales guy was good. The car I bought had some minor blemishes on the drivers side which were minor. The finance person was also good. H Greg is a pretty good place I suppose. I got lucky and it wasn't extremely busy which made my shopping experience about 3 and half hours. They offer a 3 day or 300 mile return policy, so make sure you get that in writing. Once you purchase a vehicle, first thing is to take it to your mechanic and have it inspected. "IF" any problems, return it for a trade or get a refund. I am sure they'll try to get you another. Overall, it was a good experience. No high pressure sales. The organization has it down to science on the way they operate. Very good on that. But, still expect to be there a while, no matter what. Do I like I did, find what you're looking for, shop on-line, compare prices, get a VIN check (for free) once you find what you're interested in. There;s a couple of web sites this can be done for FREE. They'll give you a carfax once you're there but it helps to research first. I also had a pre-approval for financing, this helped speed up the process. So, do your homework and then go. My only complaint probably would be the car was only washed and not really detailed per se`. I had to come home and clean the windows etc... My overall rating: GOOD More

POOR CUSTOMER SERVICE - STAY AWAY Stay away from this dealership. Their business model is flawed and so is their customer service. They hang on the phone on you. I have been looking at Stay away from this dealership. Their business model is flawed and so is their customer service. They hang on the phone on you. I have been looking at a car they have listed since October. I talked to Yazmin in SALES who said she was the business manager and she promised to call get to me the following day with the car pictures but failed on her promise. I called her the following day and she dropped the phone on me. I strongly believe the way their customer service is be same with the quality of cars on sale. Very poor customer service. DON'T BUY CAR FROM THIS DEALERSHIP. CUSTOMER SERVICE IS VERY POOR. I DON'T THINK THIS SHOP ARE IN THE BUSINESS OF SELLING CARS. If customer service is poor it will cascade to the cars they sell. More

Best dealer experience Very friendly agents ,awesome comstomer care,very easy and straight forward process. Would recommend to friends and family ,Alex Cortez ,Jasmine figue Very friendly agents ,awesome comstomer care,very easy and straight forward process. Would recommend to friends and family ,Alex Cortez ,Jasmine figueroa,and sigrid neu were very professional and good to us. More

lack of organization terrible dealer fees ... way to high. No one knows anything about the car you are buying: sales person don’t know the features in the car, the benefit terrible dealer fees ... way to high. No one knows anything about the car you are buying: sales person don’t know the features in the car, the benefits, equipment or package. You really have to do your own research before going to this place about the car your are considering purchasing. More

Lots of choice We came here looking for a specific car but it was sold just as we tried looking at it. Fortunately they had so many cars to choose from that we found We came here looking for a specific car but it was sold just as we tried looking at it. Fortunately they had so many cars to choose from that we found another good choice that was perfect for us at a great price. Butch was our sales rep. He was very personable at every step of the way. There were a few misunderstandings but Butch and the HGreg team took care of us. We love our new ride, Thank you! More

Amazing service, no catch in pricing My sales rep Dairo was personable, honest and extremely patient with me and my fiance. It was a pleasure to see there was no catch with the upfront pr My sales rep Dairo was personable, honest and extremely patient with me and my fiance. It was a pleasure to see there was no catch with the upfront pricing (maybe add ~$800 to sticker price for dealer/service fees) and then just sales tax. I came with the intention of getting 1 car and was helped into getting another that actually costed less and I absolutely love. HGreg will always be my first stop when car shopping. More

I really had a great experience Thank you HGreg for giving the opportunity for new beginning. Thank you for a sales gentlemen Mr. Darrell DT Thornton and in Finance Mr. Ozkan Guven f Thank you HGreg for giving the opportunity for new beginning. Thank you for a sales gentlemen Mr. Darrell DT Thornton and in Finance Mr. Ozkan Guven for walking me and my girls into this journey. I will definitely recommend it, thank you for all your help and patient in this process. I really appreciate it, Blessings More