HGreg.com Orlando

Glad we drove to Orlando Excellent customer service and overall, a pleasant experience. They really worked hard to make the sale and the financing happen. Next to no gas in th Excellent customer service and overall, a pleasant experience. They really worked hard to make the sale and the financing happen. Next to no gas in the vehicle as we drove in the dark to find our way back to Jacksonville! The car is great and we're good to go. Thank you! More

Almost perfect. Overall the experience was good. It was a fairly seamless process for the most part and well organized throughout. However, I am still a but concerned Overall the experience was good. It was a fairly seamless process for the most part and well organized throughout. However, I am still a but concerned about a transaction with my title. I did a trade in with my veh and because I did not have the title with me, i paid the 80+ dollar tag fee. Mr. Calle told me that if I could find the title and bring it in within a few days that I would be refunded that fee. I did that and have yet to hear from anyone at Hgreg. So I paid 80 dollars AND handed over the physical title. Gonna continue to try to reach out but I'm really hoping this is resolved sooner than later. Everything else was nice. More

All around solid Great prices, good service, really can’t beat it. Once you get passed the fact that this place is so big, you can really understand why the prices ar Great prices, good service, really can’t beat it. Once you get passed the fact that this place is so big, you can really understand why the prices are so good. Worth the savings 10/10 More

Great Customer Service Emily, Alex, Jasmine and Crista were AMAZING. Very very caring people, they all took their time to help me and my family out. Amazing folks. Sadly not Emily, Alex, Jasmine and Crista were AMAZING. Very very caring people, they all took their time to help me and my family out. Amazing folks. Sadly not everything was a good experience l. Johnny from financing was the bad apple in this process. The gentleman was rude, sarcastic and condescending. As far as to tell me that we shouldn't do the deal. We decided to walk away from the financing office after spending hrs at th4 dealership and being approved with his "Preferred" lender for an astronomical interest rate. I told him that there had to be some kind of mistake because i am able to get a 2.99% interest thru my credit union and he laughed with a smirk on his face. We just walked out and that was when he said that we shouldn't make a deal. We returned 3 days later with financing approved from my bank for the 2.9% interest and that was how we bought the vehicle. I specifically asked not to be seen by this gentleman BUT i will follow up with headquarters about this gentleman's attitude towards clients. Besides Johnny everything else was Ok Emily and Alex were the shinning light of the process. More

Caring, Kind, Understanding & Respectful We walked into H Greg not knowing what to expect. We were happily surprised. We are from Massachusetts but now live in Florida part of the time. We We walked into H Greg not knowing what to expect. We were happily surprised. We are from Massachusetts but now live in Florida part of the time. We were shown respect right from the start and are very happy with what we purchased! We will definitely go back to HGreg again. JAVIER was very comforting and understanding and will recommend to anyone! We thank you for your great customer service with a smile on your voice. More

Best Valentines Ever!! This dealership exceeded our expectations when it comes to the their car selection! So many high end cars, all so clean and beautiful :) All the worke This dealership exceeded our expectations when it comes to the their car selection! So many high end cars, all so clean and beautiful :) All the workers greeted us with smiles and they were all very friendly! We had the friendliest and fun sales person Carlos Manin and we were very pleased with his customer service along with the managers and service crew, they were a great team!! This was the quickest car buying experience we’ve ever had and I am soooo happy with my new Porsche! Thank you so much for being the best car dealership ever!! See you in a few months for our next purchase ;) More

Hidden Fees I was a cash buyer from out of state. They took FOREVER to process the deal. There is no haggling so it should have been simple. I knew there would I was a cash buyer from out of state. They took FOREVER to process the deal. There is no haggling so it should have been simple. I knew there would be some sort of dealer processing fee but they added not one but two fees that I personally thought were outrageous. Pre-Delivery Service Charge: $899 Electronic Registration Filing Fee: $299 I told the sales person that I was registering the car out of state so that fee wouldn't apply to me and she feigned ignorance and said i'd have to work it out with the manager. The manager then told me that the fee was "for listing it on our website"... WHAT?? Really? Well after waiting 3 hours to leave with the car I was in no position to play hard ball. Neither of these fees are disclosed anywhere on their website. I think $400 - 500 would be a reasonable dealer processing fee. Although fees like that are ridiculous I realize that they are common practice. Finally, the "manager" that finalized my deal didn't know how to process an out of state sale. He was trying to collect Florida sales tax from me. Fortunately I knew that was not correct so after several objections he finally brought in his boss to explain what to do. They got 2 stars for their inventory but otherwise I would not recommend them. More

Dreams do come true If you want a dealership that takes the time to work with you to achieve the exact car to fit your budget, style and lifestyle...Talk to Butch, he is If you want a dealership that takes the time to work with you to achieve the exact car to fit your budget, style and lifestyle...Talk to Butch, he is DA Man.went in for a certain vehicle, ended up with even a better car a the deal I was searching for. More

Excelente Experiencia. 100% Recomendado. Excelente experiencia y muy buena atención de parte de equipo que me atendió. CAMILO Excelente vendedor abierto a diferentes posibilidades de negocio Excelente experiencia y muy buena atención de parte de equipo que me atendió. CAMILO Excelente vendedor abierto a diferentes posibilidades de negocio según tus requerimientos. Y los muchachos de inspección y financiamiento excelentes personas. JONNY CALLE Y TOMMY H. 100% RECOMENDADOS. More

Easy, no pressure car buying Manny was an excellent host. He answered all of our questions and showed us the car we wanted right away. The car price and financing terms were grea Manny was an excellent host. He answered all of our questions and showed us the car we wanted right away. The car price and financing terms were great. More