HGreg.com Orlando

Amazing experience\ Absolutely my pleasure to write this review. From initial visit to the closing of the deal, the TEAM (Josh, Crista, Leo Sosa and Marcelo were keen to Absolutely my pleasure to write this review. From initial visit to the closing of the deal, the TEAM (Josh, Crista, Leo Sosa and Marcelo were keen to ensuring every step of the buying experience was as smooth as possible. Josh took the helm by explaining the car buying process in detail to avoid any surprises and then following up to ensure I had no concerns. Crista worked tirelessly and after hours to ensure I receive the documents needed after receiving new information of items required from my insurance company and then Leo took additional time AFTER the sale was complete to answer questions and provide last minute customer service which is so lacking in many service industries today. I'm elated to write this statement as it took a team to ensure the process and the team came to play today. So glad, I took the recommendation of USAA to start the car searching process at HGreg in Orlando.. Definitely a 5 star rating for their performance with me. Leonard More

Better than the average dealer The process took a very long time and the original car I came to see was not there and they didn't the classic "I have another car here" that had non The process took a very long time and the original car I came to see was not there and they didn't the classic "I have another car here" that had non of the features of the other car that I wanted and a lot of the cars were a little rough looking for a bigger dealership but even with that being said it was still one of my better dealership experience More

1 week after purchase having issues Buying experience was great . the only thing is that you only have 3 days to bring back if somethings wrong . literally 1 week after my purchase the c Buying experience was great . the only thing is that you only have 3 days to bring back if somethings wrong . literally 1 week after my purchase the car is squeaking and having some shaking I have warrentee but it sucks that i have to waste time and $100 to have it check. the reason for getting a new car was to not have to deal with this More

Bad deal Sold me a new truck with a plug in the tire. Refused to replace it with like kind. Refused to make permanent repair. they said it was to expensive but Sold me a new truck with a plug in the tire. Refused to replace it with like kind. Refused to make permanent repair. they said it was to expensive but they took my $33,700.00 cash money with no problem. More

It was a pleasant experience Great experience, and manny was pleasant to be and facilitated the process and smoothly and kashif was great too. Also, Kashif educated me about cars. Great experience, and manny was pleasant to be and facilitated the process and smoothly and kashif was great too. Also, Kashif educated me about cars. More

Awesome experience Had a great experience. Salesman was super friendly and helpful and I didn't feel pressured to buy. There are a ton of cars to choose from a great pri Had a great experience. Salesman was super friendly and helpful and I didn't feel pressured to buy. There are a ton of cars to choose from a great prices More

Dreams coming true I had a dream to drive a BMW. I searched the web, and HGreg had the best inventory. Their actual inventory matched their website. I expected a speech I had a dream to drive a BMW. I searched the web, and HGreg had the best inventory. Their actual inventory matched their website. I expected a speech about how they just sold the car I wanted, but they actually had more! No pressure at all, DT was my wingman and I appreciate him. Thanks man More

I love my car! I highly recommend HGreg for purchasing a used car. They make sure that you're getting a quality used car. They take the worry and concern I had about I highly recommend HGreg for purchasing a used car. They make sure that you're getting a quality used car. They take the worry and concern I had about buying someone's else's car and put you at ease. Jorge went above and beyond to help me out. More

My overall experience was good. I would have given you 5 stars but that lady in the finance department was so rude. All she seems to care about was when will she get the money. No hi I would have given you 5 stars but that lady in the finance department was so rude. All she seems to care about was when will she get the money. No hi hello or how are you...She’s much lacking in customer service. Maria on the other hand was excellent. More