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HGreg.com Orlando
Orlando, FL
2,333 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,333 Reviews of HGreg.com Orlando
December 04, 2018
Good Purchase Experience It is a different buying experience. Low pressure approach with enough inventory that you can find what you are looking for and prices are very reaso It is a different buying experience. Low pressure approach with enough inventory that you can find what you are looking for and prices are very reasonable. This is a new store and we went on a Sunday. I got the impression that they may be getting more traffic than they predicted as there were a lot of customers and a few delays once the buying process started. The main person we worked with was Benny. He was very consultative, provided a lot of information and took his time to make sure we were comfortable. He had knowledge of the products and process and was easy to work with. When we made our decision we were confident in the selection based on the experience with Benny. Delivery team (can't remember his name!) was friendly and thorough as well as the insurance broker Jessica Diaz. More
by Anthony H
Employees Worked With
Ameur Benaoudia, Jose Acosta
December 04, 2018
Enormous selection at basically trade in prices. While searching for used trucks through Autotrader and CarGurus, We noticed that HGreg had a high quantity of used truck meeting our specifications at While searching for used trucks through Autotrader and CarGurus, We noticed that HGreg had a high quantity of used truck meeting our specifications at better prices than anywhere else. We arrived and looked around the front lot without being approached which was pleasant. When we were ready to ask about two vehicles on our list that were not on the front lot we went in to the building and checked in. Robert Espejo was assigned to us. We told him which vehicles we wanted to see and he had them brought up to see and take a test drive. He was friendly and knowledgeable about the HGreg process. We drove the two trucks and were given sufficient time to inspect the vehicle before proceeding to finance. I do realize that weekends are busy and that finance does take time. I have no complaints about that process. The only reason I did not give HGreg five stars is that we did not appreciate the insurance marketing after purchase. They couldn't beat our rate and it took at least 30 minutes. In addition, the car detailing took over an hour and when the care was delivered no one remembered that we needed to transfer the plate from our old car to the new truck and turn in the keys to the trade in. We arrived at 1:30 and did not leave until after 6:30. That is WAY too long. More
by starshine621
Employees Worked With
Robert Espejo
December 04, 2018
Great experience with a different kind of dealership I liked the business-like nature of the transaction. No playing games like a regular car dealership. Everything right up front and negotiations were I liked the business-like nature of the transaction. No playing games like a regular car dealership. Everything right up front and negotiations were handled at one sitting. Also, they were extremely responsive to our requests with regard to the things in our eyes that needed to be done to the vehicle, specifically detailing. After the deal was signed and sealed and in preparation for delivery, they spent almost 2 hours cleaning and detailing the vehicle using every machine and product available, front to back, inside and out, to make our used vehicle look nearly new. I know this because I went back and watched the detailing crew have at it. While we waited they let us take my trade-in and go have a bite to eat. Didn't really have to do that for us. Finally, walking the lot is like going to a car show. They have seemingly every vehicle from Supercars to Smartcars, and lots of them. All with prices clearly stated on the windsheild. Its an impressive operation. More
by OMG I bought a Minivan
Employees Worked With
Ozkan Guven, Manuel Cuevas
December 04, 2018
Very friendly and professional They worked hard to get a payment plan set up that best suited me they also showed everything about the cars history car fax everything there was to k They worked hard to get a payment plan set up that best suited me they also showed everything about the cars history car fax everything there was to know about the car to show me what I was buying and I couldn’t ask better service from them More
by Jwyatt
Employees Worked With
Dairo Moreno
December 03, 2018
Inventory and Service I love the atmosphere of H GREG. The inventory is nice and the service is excellent. The Salesrep: Geraldo Venegas was awesome. I will recommend H I love the atmosphere of H GREG. The inventory is nice and the service is excellent. The Salesrep: Geraldo Venegas was awesome. I will recommend H GREG to everyone, More
by Vj
Employees Worked With
Geraldo Venegas
December 03, 2018
Excellent Customer Service My experience at HGreg was awesome. I visited the dealership a few times before purchasing. The staff was kind and professional each time I went, but My experience at HGreg was awesome. I visited the dealership a few times before purchasing. The staff was kind and professional each time I went, but never pushy!! More
by msrona
Verified CustomerEmployees Worked With
Johny Calle, Ameur Benaoudia
December 03, 2018
A fun experience The process has been fun and simple. Would reccommend to family and friends. Was able to look at a variety of cars with no hassle. The process has been fun and simple. Would reccommend to family and friends. Was able to look at a variety of cars with no hassle. More
by Taylor785819
Employees Worked With
Geraldo Venegas
December 03, 2018
great vist! bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you! More
by JEANSFURNITURE
Employees Worked With
Leo, jessica Diaz , Sigrid Neu, Nelson Yecora, ALEXANDER AVILA
December 03, 2018
Best experience ever!! I'm not going to lie, i was not looking forward to spending my only day off at a dealership knowing the long hours and annoying it could be but going I'm not going to lie, i was not looking forward to spending my only day off at a dealership knowing the long hours and annoying it could be but going to Hgreg was the best decision we made. They made us feel at home and it went so smooth, did not wait long, every step was very quick. Moises Cintron was awesome , you can tell he was very concern that we left the dealer with the right car and satisfied with our decision. Kashif did great helping us out with the financial part answering all our questions and getting us the best price. I like how they treat us like we were part of the family and not another customer. Definitely will send anyone to Hgreg! More
by Juan & Diana
Employees Worked With
Kashif Chughtai, Moises Cintron
December 03, 2018
Relaxed atmosphere I had a great experience with hgreg. Very relaxed atmosphere and easy going car purchasing process. Emily had the cars brought out in a timely fashion I had a great experience with hgreg. Very relaxed atmosphere and easy going car purchasing process. Emily had the cars brought out in a timely fashion was knowledgeable about the cars which made for a stress free time. Jasmine also got us through the finance process and explained everything in great detail. Will shop there again and recommend to friends and family. More
by Jordanh
Employees Worked With
Jasmine Figueroa, Tommy Hung, Emily Gomez
