HGreg.com Orlando

Nothing special about it Had a great sales person but found the rest of the experience pretty typical for a car dealer. Test drove the car one day and went back to buy the car Had a great sales person but found the rest of the experience pretty typical for a car dealer. Test drove the car one day and went back to buy the car two days later. Took way too long for everything. I was there for three hours even though I was paying cash. The dealer fees ($899) are close to double compared to other dealers. When I asked why they were so high I was given a condescending explanation from one of the managers. The car is for my son and had he not been there with me, I would have walked out over the hidden fees. I took the car to my mechanic and he found a couple of issues that were not included on the supposed "detailed inspection" I was told was done and was part of the outrageous dealer fee. Once all the paper work was done, they offered to send me digital copies, the document I received belonged to someone else. So glad to know they may have sent all of my personal information to a complete stranger as well. To top it off, I waited for almost thirty minutes to take delivery of the car. Overall, it is not quite the unique experience they claim it is. More

Amazing What a great experience. We were very overwhelmed with car searching. That is until we met our favorite salesman Geraldo. He was very helpful n sup What a great experience. We were very overwhelmed with car searching. That is until we met our favorite salesman Geraldo. He was very helpful n super informative. N most of all patient. He answered every question we had which was very impressive. I will be recommending everyone I know to him More

Amazing service My first time entering the building I was amaze the building was beautiful and everyone was so welcoming my representative was extremely friendly and My first time entering the building I was amaze the building was beautiful and everyone was so welcoming my representative was extremely friendly and happy his name was Benny from Paris,France extremely kind so helpful I love it I would recommend anyone that’s looking for a car that’s the place to go everything was so easy I love the people in that place More

Great Experience Overall A+ I have purchased many vehicles but this transaction was the smoothest, easiest purchase. Everyone was down to earth and very helpful. Would reccomend I have purchased many vehicles but this transaction was the smoothest, easiest purchase. Everyone was down to earth and very helpful. Would reccomend for anyone. Our salesmen, Alex Avila was very professional and resourceful in finding the perfect car and loan. More

Amazing Service! I want to thank Marcos and everyone at HGreg-Orlando for their great hospitality and customer service. Marcos kept me up to date with every step from I want to thank Marcos and everyone at HGreg-Orlando for their great hospitality and customer service. Marcos kept me up to date with every step from picking out a vehicle through finance. And also, thank you Crista for attention to detail and walking me through the mountains of paperwork. I wish every visit to buy a truck was as easy as this one. Thanks Marco and Crista! More

My first experience buying a car it was excellent This was my first experience buying a car and it was amazing. The costumer service from the get go was on point and Moises made it even better, with a This was my first experience buying a car and it was amazing. The costumer service from the get go was on point and Moises made it even better, with an attentive actitude and always polite and with a smile. He helpend me to find the perfect car for me ,and was honest and clear about everything. He stayed with us until i drove away in the car, asking me if i needed help with anything and helping me in every way possible also, trying to make the long waiting a little less long buy interacting with the managers and talking to them so they knew we were there . Over all ,i am really happy with my decision on buying at HGreg and with Moises costumer service. More

Great used car buying experience! Marcos from HGreg in Orlando made my car selection and purchasing experience so comfortable and straight forward. I had been to a couple of dealership Marcos from HGreg in Orlando made my car selection and purchasing experience so comfortable and straight forward. I had been to a couple of dealerships prior to visiting HGreg and none of them demonstrated the care HGreg showed in finding a car that would work for me rather than just trying to sell me something. I know everyone in the car sales business is trying to sell cars but HGreg demonstrated a care for customer satisfaction that is not apparent at any car dealership I have been to. Marcos was attentive and patient as I gave him a general idea what I was looking for. I gave him some stock numbers of cars I was interested in and he showed us all the information available for each, namely the vehicle history and warranty status from carfax. I test drove three of the vehicles and chose a silver Toyota Camry that I am now very happy with. Marcos put some nice finishing touches on the car to make sure it was ready to go including new front tires. Martinez in the shop put the car up on a lift for us so we could properly look at the undercarriage which was in great condition like the rest of the vehicle. Ozkan got us through the purchasing process very smoothly. Great staff and atmosphere. I definitely recommend HGreg for anyone looking to buy a used car in very good condition at a great price. More

Great experience I came in with someone to buy a car, and Emily was a great sales person, friendly, and an wonderful attitude. When I am ready to buy a car I will defi I came in with someone to buy a car, and Emily was a great sales person, friendly, and an wonderful attitude. When I am ready to buy a car I will definitely come back to get one from her. More

Absolutely awesome! The staff went above and beyond! They were able to give me more for my trade with no haggling, just for the deal to go though with a small down payme The staff went above and beyond! They were able to give me more for my trade with no haggling, just for the deal to go though with a small down payment. I got a great price on a Mercedes and great price on my trade, while the process was lengthy the staff took care of us. Thank you again to the finance team and our sales rep Alexander! I would buy from here again! More

Great ez and fun Made shopping ez the service was complete and informative. I come with three different makes and models in mine and the dealership has plenty for me t Made shopping ez the service was complete and informative. I come with three different makes and models in mine and the dealership has plenty for me to look at. More