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HGreg.com Orlando

Orlando, FL

4.1
2,326 Reviews

2510 Jetport Dr

Orlando, FL

32809

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2,326 Reviews of HGreg.com Orlando

January 09, 2024

I chose Hgreg because they have multi point inspections that they do on their cars and the prices appear much cheaper online. They also tend to have many options for the car you want being a large store. More

by jakekendrick9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateo Baute
Jan 09, 2024 -

HGreg.com Orlando responded

Jake, thanks for sharing your experience. It's great to know that our team was able to assist you promptly with the battery issue and that you found them friendly overall. However, I'm sorry if there were any misunderstandings regarding fees or cleaning standards - we aim for transparency in all aspects of our service. If there are any unresolved issues or further questions on your mind, please don't hesitate to get in touch directly so we can address these matters properly. Thank you!

January 06, 2024

Absolutely horrible experience. The representative doesn't care about making the experience of buying a vehicle enjoyable or worth it. It's actually a worse experience than going to More

by Emperius
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean K
Jan 08, 2024 -

HGreg.com Orlando responded

We're truly sorry to read about your experience. It's important for us that every customer has a positive and smooth buying process, so it's disappointing to learn we didn't meet those expectations in your case. The issues you've described with the vehicle presentation and post-purchase support are concerning, as they don't reflect our usual standards of service. We'd like an opportunity to discuss this further with you - please reach out at your earliest convenience so we can work towards resolving these matters together. Thank you, Tommy Hung - General Sales Manager - 786-697-1408

January 05, 2024

great customer service . Free water would have been great. Waiting time could have been shorter. More

by aannabbryant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Portocarrero
Jan 05, 2024 -

HGreg.com Orlando responded

Thank you for sharing your feedback with the HGreg Orlando team to help us improve! We are glad that you received excellent customer service, and we look forward to assisting you next time. Please reach out if there is anything else can help with!

January 02, 2024

Low ball pricing on website. Junk fee city! Won’t do online credit app or final deal like CarMax, Carvana, etc. They would not tell me full pricing until I came in. They tell you More

by Mr. X
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Eli
Jan 03, 2024 -

HGreg.com Orlando responded

We're sorry to read about your experience. Transparency is important to us and we strive for clear communication with our customers, so it's disappointing that you felt this was not the case. We would like the opportunity to discuss this further and address any concerns you may have. If you're interested in having that conversation, please reach out at your earliest convenience. Thank you, Tommy Hung - General Sales Manager - 786-697-1408

January 01, 2024

Wide selection of pre owned cars for a fair price. Would recommend this place to others More

by T
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Jan 03, 2024 -

HGreg.com Orlando responded

We greatly appreciate your positive feedback and recommendation! Given the content of your review, it seems that your 3-star rating may have been accidental but, if there is anything we can do to assist you, please don't hesitate to be in touch. Thank you!

December 30, 2023

En mi experiencia bien organizados muy buena atencion amables y brinda seguridad al cliente, muy recomendado More

by Jucevaga.43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Jan 02, 2024 -

HGreg.com Orlando responded

Gracias por su recomendación y sus amables palabras sobre HGreg Orlando! Nos alegra saber que tuvo una experiencia positiva con nosotros. Esperamos verle de nuevo pronto!

December 30, 2023

Sean did a great job we highly recommend and will come back to him in the future More

by Bob
Recommend Dealer
Yes
Employees Worked With
Sean K
Jan 02, 2024 -

HGreg.com Orlando responded

Thanks so much, Bob, for your recommendation. Sean will appreciate the shout-out. We look forward to your next visit to HGreg Orlando!

December 24, 2023

Mauricio was really swift and professional with his job. he helped me find the right car for me at the right problem and broke everything down for me correctly. More

by juniorfigueroa13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Dec 26, 2023 -

HGreg.com Orlando responded

We're glad to know Mauricio was able to assist you in finding the right car at HGreg Orlando! Our team is always here for any further assistance. Safe travels with your new ride!

December 23, 2023

Maurício muito atencioso e sincero realizamos a compra do nosso veiculo com ele. Ele ajudou na escolha até finalizar o financiamento. Saindo aqui com carro novo e muito satisfeita com ajuda dele More

by Jupadilha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Dec 26, 2023 -

HGreg.com Orlando responded

Que bom ouvir que você teve uma experiência positiva com Maurício aqui na HGreg Orlando! Nosso objetivo é tornar o processo de compra do carro o mais fácil possível. Aproveite seu novo veículo e obrigado pela avaliação!

December 23, 2023

Great salesperson, helping in all the way he can, provided all the needed support from choosing the rift car and financing More

by idemanarig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Dec 26, 2023 -

HGreg.com Orlando responded

We're glad to know our team at HGreg Orlando was able to provide you with the necessary support and assistance in choosing your car. Thank you for sharing this positive review, and enjoy your new ride!

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