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HGreg.com Orlando

Orlando, FL

4.1
2,326 Reviews

2510 Jetport Dr

Orlando, FL

32809

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2,326 Reviews of HGreg.com Orlando

November 30, 2019

HGreg Orlando Compared to my previous car buying experiences, this has by far been the most laid back and rewarding. Anyone who has ever purchased a vehicle before More

by caldwellchris04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geraldo Venegas
Dec 02, 2019 -

HGreg.com Orlando responded

Dear caldwellchris04, Thank you for your review! We greatly appreciate your feedback and are happy that your purchase experience was so positive. Our customers mean everything to us. We hope you continue to love your car for many many miles, and hope to see you soon! Please feel free to email me at mateo@hgreg.com if there is anything I can to do make your experience even better. Sincerely, HGreg Customer Care Team - Mateo

November 30, 2019

Very nice people very patient. I had many questions and Geraldo helped me find a very nice car. I know very little of cars and he really helped to make me feel More

by sbrdeeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geraldo Venegas
Dec 02, 2019 -

HGreg.com Orlando responded

Dear sbrdeeb, We are happy to see that your experience with us was nothing less than 5 stars! We appreciate your business and can’t thank you enough that you took time out of your day to leave us such a positive review. Please let us know if there is anything else we can do to make your experience better! Sincerely, HGreg Customer Care Team - Mateo

November 28, 2019

Jeep purchase Love my Jeep!! Geraldo did a really great job helping me find my early Christmas gift to myself. Thank you for such a wonderful experience More

by mnqbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geraldo Venegas
Nov 29, 2019 -

HGreg.com Orlando responded

Dear mnqbruce, We are happy to see that your experience with us was nothing less than 5 stars! We appreciate your business and can’t thank you enough that you took time out of your day to leave us such a positive review. Please let us know if there is anything else we can do to make your experience better! Sincerely, HGreg Customer Care Team - Mateo

November 27, 2019

BUYER BEWARE ! Not worth the savings !! PLEASE READ !! Found out after that most of these cars are auction cars, may have had damage! Not worth the saving! If I could I would have given 0 STARS. Purchas More

by jst4fun777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ulesses , Alberto Mazrya, Moises Cintron, PEDRO ESPINAL
Nov 27, 2019 -

HGreg.com Orlando responded

Hello jst4fun777, We apologize that you are not satisfied with your 2019 Dodge Grand Caravan and would like to investigate this topic into detail. Please contact me at mateo@hgreg.com immediately so we can further investigate your situation. Sincerely, HGreg Customer Care Team - Mateo

November 27, 2019

Excellent service, from the first moment we stepped into the dealership we felted welcome. Our salesman Butch took real care of us. Very polite and professional. We recommend HGreg anytime. More

by robpaulino618
Recommend Dealer
Yes
Employees Worked With
Kiko Tasevski, Shany Chughtai, Jamel George, BUTCH Terlizzi, MIKE OTTE
Dec 02, 2019 -

HGreg.com Orlando responded

Dear robpaulino618, Thank you for taking the time to rate us! We appreciate feedback and are pleased to hear that you felt welcomed in our store! That is our goal for every customer that walks through our doors. If there is anything else we can do to make your experience even better, please reach out to me at mateo@hgreg.com. Sincerely, HGreg Customer Care Team - Mateo

November 24, 2019

Purchased a vehicle from the Orlando location. Fair price, excellent customer service from Julio Valdes. I highly recommend requesting Julio for transaction. Finance was ok, not great, even though we a More

by Junior7393
Recommend Dealer
Yes
Employees Worked With
Julio Valdes (5??)
Dec 02, 2019 -

HGreg.com Orlando responded

Dear Junior7393, Thank you for your review! Julio will be pleased to hear you had a great experience with him! We appreciate customer feedback; which allows us to strengthen and improve our teams. If there is anything else we can do to make your experience even better, please reach out to me at mateo@hgreg.com. Sincerely, HGreg Customer Care Team - Mateo

November 22, 2019

xxx i dont even know how to feel after i spend 4 hours there and was 2 hours late to work i got a 2010 Buick enclave it broke down after 3 hours due to the fact that it had no oil in More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shany Chughtai, Ameur Benaoudia, Jamel George
November 19, 2019

HORRIBLE CUSTOMER SERVICE They pass you from one person to the other just to get the deal done. They broke a piece off the car because they knew nothing about the car when sel More

by jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcos Gomez
Nov 27, 2019 -

HGreg.com Orlando responded

Hey Jenn, We want you to know that we value you as a customer and appreciate your business. We take customer comments and concerns seriously here at HGreg. We rely on your feedback for quality control and improvement efforts. We apologize that a piece of your car was broken, and have not yet received your part. What specific piece was broken in your vehicle? Please email me at mateo@hgreg.com so we can further investigate your incident. Sincerely, HGreg Customer Care Team - Mateo

November 04, 2019

Came to agreement on terms and signed all paperwork. On my way to the finance guy and they call me over, claiming that check engine light came on and wouldn't go off. They said they would call the next mo More

by Dee
Recommend Dealer
No
Employees Worked With
William
Nov 27, 2019 -

HGreg.com Orlando responded

Dear Dee, We want you to know that we value you as a customer and appreciate your business. We take customer comments and concerns seriously here at HGreg. We rely on your feedback for quality control; allowing this company to grow stronger teams. We're disappointed to hear that you did not leave our HGreg Orlando location without a vehicle on your last visit, but would love another opportunity to earn your business. If you are still searching for a car, please email me at mateo@hgreg.com and I am here to assist you with anything you need. Sincerely, HGreg Customer Care Team - Mateo

October 30, 2019

Frank Guierre was absolutely first class...unfortunately his finance manager a delivered cashiers check within 2 days by Fedex wasn’t good enough for him so the deal fell through. What a plonker! Good luck More

by UK
Recommend Dealer
Yes
Employees Worked With
Frank Guierre 5* 10/10 (Finance Department 01/10 1*), Shany Chughtai, Kashif Chughtai, Jasmine Figueroa, Johny Calle, Crista Soukeras, Ozkan Guven, Nelson Yecora, Tommy Hung
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