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HGreg.com Orlando

Orlando, FL

4.0
2,329 Reviews

2510 Jetport Dr

Orlando, FL

32809

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2,329 Reviews of HGreg.com Orlando

November 19, 2019

HORRIBLE CUSTOMER SERVICE They pass you from one person to the other just to get the deal done. They broke a piece off the car because they knew nothing about the car when sel More

by jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcos Gomez
Nov 27, 2019 -

HGreg.com Orlando responded

Hey Jenn, We want you to know that we value you as a customer and appreciate your business. We take customer comments and concerns seriously here at HGreg. We rely on your feedback for quality control and improvement efforts. We apologize that a piece of your car was broken, and have not yet received your part. What specific piece was broken in your vehicle? Please email me at mateo@hgreg.com so we can further investigate your incident. Sincerely, HGreg Customer Care Team - Mateo

November 04, 2019

Came to agreement on terms and signed all paperwork. On my way to the finance guy and they call me over, claiming that check engine light came on and wouldn't go off. They said they would call the next mo More

by Dee
Recommend Dealer
No
Employees Worked With
William
Nov 27, 2019 -

HGreg.com Orlando responded

Dear Dee, We want you to know that we value you as a customer and appreciate your business. We take customer comments and concerns seriously here at HGreg. We rely on your feedback for quality control; allowing this company to grow stronger teams. We're disappointed to hear that you did not leave our HGreg Orlando location without a vehicle on your last visit, but would love another opportunity to earn your business. If you are still searching for a car, please email me at mateo@hgreg.com and I am here to assist you with anything you need. Sincerely, HGreg Customer Care Team - Mateo

October 30, 2019

Frank Guierre was absolutely first class...unfortunately his finance manager a delivered cashiers check within 2 days by Fedex wasn’t good enough for him so the deal fell through. What a plonker! Good luck More

by UK
Recommend Dealer
Yes
Employees Worked With
Frank Guierre 5* 10/10 (Finance Department 01/10 1*), Shany Chughtai, Kashif Chughtai, Jasmine Figueroa, Johny Calle, Crista Soukeras, Ozkan Guven, Nelson Yecora, Tommy Hung
October 28, 2019

Would never buy again from them Would not send title until i showed proof i was transporting it to Indiana. Would not release car until i showed proof of insurance. Taxed on too much More

by Linda byers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ameur Benaoudia
October 22, 2019

Service Thanks to Mr. Kiko for your attention and Carlos for find my next car, I'll definitely recommend this dealer to everyone. Best regards Marces Pachec More

by pachecomarces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiko Tasevski
October 18, 2019

BAMBOOZLED I drove 2.5 hours to purchase a vehicle. I had my own financing in place, insurance active, and all necessary documentation to close my loan. They ins More

by Educated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcos Gomez
October 16, 2019

Good experience buying my Infinity! Buying a vehicle is usually not a good experience but at HGreg in Orlando it was smooth and painless. Didn't like that the prices were non-negotiable More

by Frank
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bonilla
October 07, 2019

Although buying a car is never fast or fun Farukh made the process a lot less stressful. He was kind, and very helpful. During the waiting times he kept up with us multiple times and let us know where we More

by Stephanie818
Recommend Dealer
Yes
Employees Worked With
Farrukh Mughal
October 07, 2019

buyer beware This dealership is the absolute worse dealership I have had experience with. I went to dealership looking for their so called variety of vehicles. Wha More

by davec248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Farrukh Mughal
September 28, 2019

very bad Services are very bad and delay in ending procedures and lost money because of their bad treatment and There is no follow-up of them and also when the More

by almatar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
for overseas department
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