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Haasz Automall
Ravenna, OH
2,932 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts.
We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,932 reviews
January 28, 2013
I called Haasz expecting to be turned down I saw a listing on Craigslist for 2011 dodge avenger I knew it was a long shot Nathan talked me into coming down after a lil arm twisting I came in and the r listing on Craigslist for 2011 dodge avenger I knew it was a long shot Nathan talked me into coming down after a lil arm twisting I came in and the rest is history what they say is true there is no place like Haasz More
by Zainyjainy
Employees Worked With
Nathan Bridget and Rich Fernsndez
Helpful January 27, 2013
I recently purchased a new Grand Caravan at Haasz and have been in for a couple of services. The people there are always friendly and very accomadating. The most recent service was performed on a rather have been in for a couple of services. The people there are always friendly and very accomadating. The most recent service was performed on a rather busy day but they fit me in for the oil change and repeatedly apologized for the wait even though I asked to be worked into the schedule with only a couple days notice right before a holiday. Very nice place to go and great people there. More
by MattMax1983
Employees Worked With
Sales and Parts/ Service
January 26, 2013
I wanted to buy a car not negotiate a price. I thought I wanted to buy a car not negotiate a price. I thought the up front pricing was reasonable. Heather was very helpful every step along the way. I wa I wanted to buy a car not negotiate a price. I thought the up front pricing was reasonable. Heather was very helpful every step along the way. I was offered a comparable price quote much closer to home but committed to Haasz because of Heather's pleasant manner, willingness to help and frequent communication. I felt she was working in my behalf. Andy, the Sales Manager, was very helpful as well. More
by Bglasgal
Employees Worked With
HEATHER MAYLE, Heather Mayle
December 26, 2012
On the snowy Sunday in January,2012 , I stopped to look at my car options. I was met at the door by Frank Delaney. He made the whole experience informative after I discussed my needs and successful when at my car options. I was met at the door by Frank Delaney. He made the whole experience informative after I discussed my needs and successful when I drove my car off the lot. He worked within my budgeted amount and I even enrolled in the extended warranty. Thank you Frank and thank you Haasz. I have recommmended Frank and your dealership. Your very satisfied customer, Jeneen Kubala More
by JKubala
Employees Worked With
Frank DeLaney
December 23, 2012
I searched the web for the vehicle and went to Haasz Auto mall. The people and price were great.I purchased a 2013 Town and Country van. mall. The people and price were great.I purchased a 2013 Town and Country van. More
by telstar3
November 29, 2012
Came in looking for a 4x4 suv and found a very helpful sales person names Rich he showed me 3 different vehicles he was very patient and showed me all of the features and gave me a very great deal!!!! D sales person names Rich he showed me 3 different vehicles he was very patient and showed me all of the features and gave me a very great deal!!!! Drove home that day in my new car :) :)THANK YOU Haasz Automall and Rich More
by tonyholmes19
Employees Worked With
Rich Fernandez
October 31, 2012
Called in about a Jeep I saw online talked to Nathan very helpful guy and easy to talk to told him of my situation and he told me NO WORRIES come in bring this with you and we can help. I was skeptical, I w helpful guy and easy to talk to told him of my situation and he told me NO WORRIES come in bring this with you and we can help. I was skeptical, I went in met with him and guy named Rich Fernandez they showed me the vehicle that I called in on and I loved it. My credit being less than stellar I knew it was going to be a challenge to get me into that Jeep. It took them an hour or so and I was driving home!!!! I LOVE MY NEW JEEP AND LOVE THE SALES STAFF HERE THEY ARE WONDERFUL!!!!!!! More
by jeepgirl31
Employees Worked With
Rich Fernandez Nathan Bridger
July 09, 2012
I went with my god daughter on my birthday, July 4th to get an SUV using my car as a trade in. I was told that since what was owned on my car was more than what it was worth, the bank would only approve a get an SUV using my car as a trade in. I was told that since what was owned on my car was more than what it was worth, the bank would only approve a 2006 Jeep Commander. They in turn also told me that a 2006 Jeep Commander is the only vehicle that could "eat up" the negative equity in my car. I was also told that my payment would be mid $400. They had me sign all this paperwork, transferred my license plates from my car to the Commander & had me transfer my insurance & I drove it off the lot. I was also told that I had to bring it back for an oil change because the service dept was closed that day. I called on Friday, July 6th to find out what exactly my payment would be. I was told that the bank had me at $400.00 per month but THEY, Hassz, wanted the bank to go over $400. Why you ask? I have no idea. Sounds suspicious huh? At any rate, I received a voicemail from the salesman today tell me that the bank would not approve the Commander (after I was told that they did) but he had good news that the bank would approve me for a 2012 Chrysler 200 using all the rebates. I told them I DID NOT WANT A CAR 2012 OR NOT. My aunt tells me I should get an attorney & fight them because once I drove it off their lot it was mine, they should have NEVER transferred my plates to the Jeep nor had me transfer my insurance & NEVER should have let me drive the car off the lot without having the financing actually approved & another dealership has told me the same thing. So this vehicle will be going back to them. I'm s0 tempted to make them take me to court to get it back because I am pissed!! But I don't need anymore headache then what I've already had because of them. I will NOT EVER go to them again nor refer anyone to them. They are very deceptive!!! More
by Mljai
Employees Worked With
Tom
July 04, 2012
i was looking at a truck, asked it it was there and the lady said yes. waited three days asked again she said yep still here. drove two hrs there... guess what!!!! "oh we sold that a week ago"!!! never app lady said yes. waited three days asked again she said yep still here. drove two hrs there... guess what!!!! "oh we sold that a week ago"!!! never appoligized or tried to even offer any help. Any buisness with this company is bad buisness. DONT BE FOOLED BY THESE DEALERS!!!! WORST EXSPIERENCE OF MY LIFE!!!! I HATE THIS DEALER WITH A PASSION!!!! More
by snsakam
Employees Worked With
TAMI
June 01, 2012
After 3 days of talking to this dealership on the phone regarding the car we were looking at, financing, and trade in, we were more than promised our numbers would be close. We live approx. 3-1/2 hours aw regarding the car we were looking at, financing, and trade in, we were more than promised our numbers would be close. We live approx. 3-1/2 hours away but we knew we had to make the trip for our appraisal on our trade in. We decided that their customer service thus far exceeded what we have ever experienced locally so we made the trip. Well... what a sales ploy. Our payment went up over 100 dollars and the terms of the loan increased by a year. What a joke. Also, the used car we were looking at had a few issues....they took off 1000. THATS IT. We left the dealership shortly after 9pm with NO DEAL or hopes of one. They are pathetic.... and they lie. BEWARE More
by MaePenn2
Employees Worked With
Heather, Brad, and Brian
