Haasz Automall

My car was recalled for some computer issues. We not only received a card about this in the mail, the dealership called us twice. We seldom hear from a dealership for any issues, so this was refreshing. It received a card about this in the mail, the dealership called us twice. We seldom hear from a dealership for any issues, so this was refreshing. It took a long time for the job to be done so we were given a free rental car until it was finished. And because it took so long we also got a free oil change for the inconvenience. We appreciate their hard work and will continue to recommend them to friends and family. The car works well and all problems seem to be corrected. More

Went in hardly planning on leaving with a vehicle. I had a demanding wishlist and a budget only a crazy person would consent to. Jeff took me on a test drive for a 2011 dodge caliber. I was impressed with t a demanding wishlist and a budget only a crazy person would consent to. Jeff took me on a test drive for a 2011 dodge caliber. I was impressed with the vehicle, but more impressed with the respect and patience I was granted by Jeff and his manager, Justin. It didn't take long to meet on an incredible price (for me anyways) and I was sent home with a beautiful car. The financing was simple and the service shop even gave me a courtesy look-over. I was very pleased with this endeavor. More

My husband and I had been talking about a Jeep for almost a year. We wanted something that we could pull behind our motorhome and I could use it as my car so we could leave our adapted van at home. We were a year. We wanted something that we could pull behind our motorhome and I could use it as my car so we could leave our adapted van at home. We were looking at Jeep models and hoping to find something that was manual. The thought of going to a large car lot was not a pleasant thought because we have been at them in the past and always left from the high pressure tactics that were used. We happened to be out on a ride and we saw two Jeep Wranglers out front at the Haasz Auto Mall in Dalton and we decided to just stop and look. We had no intentions of buying anything. We hadn't even driven a Jeep before. A wonderful salesman, Zach, approach us and answered all of our questions about the two used Jeeps on the lot. Zach invited us in and asked us what our wishes would be on a new Wrangler. We told him and he gave us a great price on a new 2013. We weren't thrilled with the available color and told Zach we would think about it and call him back the next day. Zach called us later that evening and we told him we just didn't want the color that was available -he said he'd call us back. Half an hour later, he called and told us they would order us a BRAND NEW 2014 exactly as we wanted it for the same price! This dealership has bent over backwards for us and has done nothing but work with us and make our dreams come true. They have been very honest with absolutely NO pressure. I have already recommended them to others and will continue to do so. We have found our dealership and will come back again. We cannot say enough how wonderful they have been with us. We really liked Mr. Yoder! More

I live in the northern panhandle of West Virginia and recently purchased a car from Haaz Automall. From the beginning, being on the telephone with Nate giving me directions; to driving off the lot; I wa recently purchased a car from Haaz Automall. From the beginning, being on the telephone with Nate giving me directions; to driving off the lot; I was treated like one of the family. Zach Smith was my salesperson, and to say he was wonderful doesn't quite cover it. Zach was extremely knowledgeable on the Chrysler 300 and knew everything there was to know about the car and it's many wonderful accessories. Great car! I love it. I left the dealership feeling like I was leaving a friend behind. He couldn't have possibly done more to assist me, and answer my questions. There was no pushiness for me to buy the car, etc. (all the things we hate about car salesmen) lol. It was well worth the drive for the service I received; not to mention the great price! I would recommend Haaz to everyone, and certainly Mr. Smith. Thank you again, Phyllis Pyles More

I went there to trade in my 2011 kia for a older midsize suv but I was able to get finance for a brand new 2014 jeep I was very happy with the vehicle it's what I always wanted..When I took the car home it suv but I was able to get finance for a brand new 2014 jeep I was very happy with the vehicle it's what I always wanted..When I took the car home it was brand new being that it was brand new I know that there can be any issues being that I'm the first driver some type of sensor came loose and I called justin on the week end and he answered and was able to guide me to what I needed to do I called and they took the car in and gave me a loaner so I can get to work on time that mention a lot to me and being that I live About 30 min away they were nice would to provide fuel because I had to go to work my first visit and would have to come back out to finish the paper work I was very great fun for this More

I first went to the dalton location and was told by Joe Ault that all i had to do was go get one paper and I was good to go. Then I get a call from a Brad at this location and was told to go to the Ravenna Ault that all i had to do was go get one paper and I was good to go. Then I get a call from a Brad at this location and was told to go to the Ravenna location due to they had the vehicles that would fit my needs. I call them and get everything set up and finally make an hour drive to go to this such great location and get there to have to deal with a woman by the name of Linda Sousa. This lady has NO PEOPLE SKILLS AT ALL. Every time I tried to tell her what I the customer wanted she cut me off and would say just relax. She lied to me about the dalton location, kept trying to do her own thing so she could get her commission and out right refused to listen to the customer and my needs. Mind you this lady Linda is a floor manager. After sitting there for almost three hours Linda pulls me into her office to tell me that I have to wait for 2-3 more days. I told her thanks but no thanks and that my experience with her and this dealership was the worst I have ever had and JD Byrider has better service than she did. Then a guy named Andy comes up to me and tells me a total different story than what this Linda said so that upset me even more. I will not do business with a company that out right refuses to listen to what the customer needs and wants just so they can make a bigger profit. I WOULD NEVER RECOMMEND ANYONE TO GO TO THIS LOCATION OR ANY OTHER LOCATION EVER! YOU WILL HAVE BETTER CUSTOMER SERVICE AND A GREAT EXPERIENCE AT A JD BYRIDER THAN THIS PLACE. More

I went to haasz automall on labor day to look at cars. I was greeted by rich Fernandez when I arrived there after explaining my credit situation I thought I was going to get stuck with a care I really did n was greeted by rich Fernandez when I arrived there after explaining my credit situation I thought I was going to get stuck with a care I really did not want but I could afford. this was not the case at all I ended up with a 2010 mazda 3 that everything I wanted and the payments I could afford. I also needed some service on the car and gary shell gave me a loaner and brian took care of the repairs. it was a great experience and I am comfortable with recommending this dealer. More

The people were super nice and supportive in the car buying process. I've never bought a car before so I was worried about trying to "haggle" with an annoying salesperson, but with Haasz I didn't have t buying process. I've never bought a car before so I was worried about trying to "haggle" with an annoying salesperson, but with Haasz I didn't have to. They gave me the best price up front and were very helpful making arrangements to fit my budget. I don't have the best credit score and neither does my mom (who was my cosigner), but Mike made sure he worked to get me my car. I couldn't have asked for a better first car buying experience. I'll definitely be back when I need a new car! More

I was looking for a good used car that would last for a long time. I received a call from Tami and she explained everything to me and helped me with everything I asked for. she then sent me to Rich who e long time. I received a call from Tami and she explained everything to me and helped me with everything I asked for. she then sent me to Rich who explained everthing as well. I took my car for a test drive and fell in love with it! Thank you to all of the staff at Haasz Auto Mall for making my dream come true!!! More

My initial experience with Haasz Automall was nice. The salesman greeted me in the parking lot, and everyone seemed to be very helpful. I sat down with the salesman and we reviewed all of my financial info salesman greeted me in the parking lot, and everyone seemed to be very helpful. I sat down with the salesman and we reviewed all of my financial information and we scheduled a second visit for the following day for him to take a look at my trade. The salesman test drove my vehicle and recorded all of my information and advised me that he would give me a call after the finance dept., had a chance to review my paperwork. Two days later I emailed my salesman in regards to the phone call that I should have received.......two days later I received a return email stating that I will receive a call when management returned to the office. Five days later I have yet to receive a phone call to state either an approval and or denial. My overall experience with Haasz again was nice but the follow up and communication from Haasz Automall was very poor and I would not recommend their dealership to anyone because of my own personal experience. P.S. My salesman Jay Scaletta was very helpful and friendly, I would however recommend him as a salesman. He appeared to do everything within his reach to assist me. Ultimately it is the finance and management's responsibility as a reputable dealership to follow up with their salesman in order for him and or her to follow up with their custom More