
Haasz Automall
Ravenna, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was looking for a good used car that would last for a long time. I received a call from Tami and she explained everything to me and helped me with everything I asked for. she then sent me to Rich who e long time. I received a call from Tami and she explained everything to me and helped me with everything I asked for. she then sent me to Rich who explained everthing as well. I took my car for a test drive and fell in love with it! Thank you to all of the staff at Haasz Auto Mall for making my dream come true!!! More
My initial experience with Haasz Automall was nice. The salesman greeted me in the parking lot, and everyone seemed to be very helpful. I sat down with the salesman and we reviewed all of my financial info salesman greeted me in the parking lot, and everyone seemed to be very helpful. I sat down with the salesman and we reviewed all of my financial information and we scheduled a second visit for the following day for him to take a look at my trade. The salesman test drove my vehicle and recorded all of my information and advised me that he would give me a call after the finance dept., had a chance to review my paperwork. Two days later I emailed my salesman in regards to the phone call that I should have received.......two days later I received a return email stating that I will receive a call when management returned to the office. Five days later I have yet to receive a phone call to state either an approval and or denial. My overall experience with Haasz again was nice but the follow up and communication from Haasz Automall was very poor and I would not recommend their dealership to anyone because of my own personal experience. P.S. My salesman Jay Scaletta was very helpful and friendly, I would however recommend him as a salesman. He appeared to do everything within his reach to assist me. Ultimately it is the finance and management's responsibility as a reputable dealership to follow up with their salesman in order for him and or her to follow up with their custom More
I brought my 03 Sebring in for a loud noise in the front and for front brakes. The noise was not related to the brakes and at first the car would not make the noise I was referring to. The Tech Jim, was con and for front brakes. The noise was not related to the brakes and at first the car would not make the noise I was referring to. The Tech Jim, was concerned about the noise I was complaining about and asked to go for a ride with me because he could not hear the noise I was referring to. Finally while on our ride, the car made the noise. Jim spent a lot of time searching the car to make sure there was no issues. He could not find any. He did grease up the front end up really good and NO Noise anymore! YAY!! I was told that I had nothing to fear while driving the car and that i was safe. Whew...That is what I wanted to hear. Also, as far as the brakes ( pads and rotors) are concerned that was replaced. If this is the way this car should have driven with good brakes.....I haven't had good brakes in years!! Feels like driving a new car! Thank you again Haasz Automall for another great trip to your service center. Another satisfied customer!! More
The dealership comes across as friendly and open to deal with, as demonstrated by the employees. We were allowed a test drive on our own, to evaluate how we liked the car, and without a sales push. Tom an with, as demonstrated by the employees. We were allowed a test drive on our own, to evaluate how we liked the car, and without a sales push. Tom and the sales team also went out of their way to get the exact model, color and extras that are important to us. Very good experience overall. More
This was THE BEST car buying that experience that I have ever had. Tom greeted me in the parking lot, I felt comfortable right out of the gate. He had to deal with some major obstacles to get the Jeep Pat ever had. Tom greeted me in the parking lot, I felt comfortable right out of the gate. He had to deal with some major obstacles to get the Jeep Patriot out for a test drive. He took the time before the test drive to point out some of the great features. When I went in to talk about the vehicle and what I wanted he was so nice and patient with all of my questions and concerns. Andy worked very hard to find the color and features I wanted Thank You, Andy . The only thing they didn't have that I wanted was a rear back-up camera. They told me no problem, they could do that. While we were waiting for the financing and stuff to finish Tom shared some family stories that I took much pleasure in listening to. It felt like I was in the living room of a good friend's house. Andy was awesome as well. I got the amount that I was hoping for on my trade-in. He came by several times to keep me informed on what was going on and what was happening. My Jeep came in late Friday evening Tom called to let me know, he was working late to do some paperwork and did not need to call until Saturday but he went the extra mile to let me know,much appreciated, Tom. I had had a family issue and had to leave Saturday morning to go out of town, the Haasz team made it possible for me to do that with my new jeep. Greg, my experience with you was most pleasurable. Can't wait to g Linda, thank you so much for your time and patience with my media issues. I am totally technically challenged, but you stuck it out and got the job done, you're my hero!!! Hope you had a wonderful vacation. I'm looking forward to seeing you all again when I come in to get my camera put in and the protective package put on. To the Haasz team: THANK YOU for making my Jeep buying experience pleasurable cindy e More
Haas is excellent on service and listening to customers. They fixed a minor but irritating problem after my warrantee expired at no cost. Highly recommended. They fixed a minor but irritating problem after my warrantee expired at no cost. Highly recommended. More
This has been the best car buying experience. I as a female, I was treated with the upmost respect and that was sincerely appreciated. Thank you for reinstalling my confindence in dealerships. I have ha female, I was treated with the upmost respect and that was sincerely appreciated. Thank you for reinstalling my confindence in dealerships. I have had way too many bad experiences in the past. More
I went to 3 different dealers looking for a new truck. Haasz gave me the best deal for my trade in truck and also with the rebates going on the best price on my new 2013 Dodge Ram 1500 truck. They also in Haasz gave me the best deal for my trade in truck and also with the rebates going on the best price on my new 2013 Dodge Ram 1500 truck. They also installed some running boards, mud flaps and a bed liner for me and it looks awesome! The salesman was very friendly and helpful! More
My name is Victoria Edwards, I had some credit issues in My name is Victoria Edwards, I had some credit issues in the past. In 2009 I purchased a used vehicle from Fred Martin, I was giving secondary financ My name is Victoria Edwards, I had some credit issues in the past. In 2009 I purchased a used vehicle from Fred Martin, I was giving secondary financing with a 24% interest rate, I knew it was steep but I needed someone to give me the chance to prove I was credit worthy.I made every payment on time or before it was due in order to regain some good credit, I was told if I did this I could come back in and buy whatever I wanted.Well, I paid the truck off in 2 yrs as agreed, I then started having problems so I thought it time to trade it in and get something more dependable. I went back to Fred Martin, needless to say I was treated as I had expected to be. I was told yes, you did good paying off the truck so we have 2 vehicles you can choose from also we will need an additional 1500.00 down payment. I was dissapointed so I drove my truck home and didnt think anymore about, figuring my credit was still not good enough. Until I really started having problems and was talking with some guys from work and they suggested Haazs. So, I went online and did the pre-approval still thinking this is a waste of time. I received a call from Erin right away. I told her of my experience and that if they didnt think they could help me I didnt want to waste their time as well as mine by coming over. She assured me something could be done, so we set a time and I went. I didnt want any pushy salesman greeting me and wanting to show me cars and get my hopes on something that wasnt going to happen. I walked in the door and was greeted right away. I told him I had an appointment with Erin, just then Frank Delaney walked up to me and the man at the desk said "shes here to see Erin" Frank said I know, Victoria please come with me. He was expecting me! I loved it. We went to his desk area I gave him all my information, yes we waited for a bit, then he came back to me and asked what my favorite color was, I replied Blue, he said Ok then walked back up to the desk area.When he came back, he said he seen that I paid my truck as agreed and that does count and said he was working on something that would make me very happy. I began to get excited yet not wanting to. Few moments later we saw a Blue Dodge Avenger pull up to the glass,Frank said "come with me" I thought I wonder who thats for, surely not me, I have never owned a brand new car.He said take this for a ride and tell me what you think, I was reluctant, he said Victoria, your approved!! It was so hard to keep from tearing up, I find myself doing so now, just reliving it.I got in the car, it smelled so good, like a brand new car, it was a brand new car. I took it for a ride and cried the whole time, I couldnt contain myself. My fiance was with me and kept telling me "good things come to good people". Upon arriving back to the dealership, I had stopped and bought Frank some fresh chocolate chip cookies, he laughed. So we did the paperwork and the payments are the almost the same as I was paying on my truck, he got me a way lower interest rate with a Bank, not secondary finance company, I was so pleased. He then introduced us to Kevin, the owner who thanked us and was happy they could help.I told them I was 50 yrs old and never owned a new car, they seemed just as excited as I was.They detailed it, filled it with gas, they paperwork was quick and very simple in terms I could understand. They made me feel so good, am still on cloud nine. I called my Insurance co, got everything set and was on my was on my way, and they took my old truck.I have told everyone I can think of and whomever I encounter about Frank Delaney and the folks at Haazs. They are a true blessing to me, I have the security and dependability I need at a payment I can afford. I thank them for everything and I will not go anywhere else ever for a car. My fiance will be going there soon to get him a car as well, he was also impressed with them. TJust a wonderful experience and we feel like family...Thank you very much! More
Best auto purchase experience ever! I highly recomend this dealership! Off the beaten path but well worth it. Tami and Bob are great to work with. Their honesty, knowledge, professionalism, friendliness this dealership! Off the beaten path but well worth it. Tami and Bob are great to work with. Their honesty, knowledge, professionalism, friendliness and customer focus was the best I have experienced in my lifetime. Not the customary auto purchase experience. I will go back the next time I am in the market. B. DeVore More