Haasz Automall - Service Center

A+++++ Took my used 2012 Challenger that I just purchased from Haasz a couple weeks ago in for brake issues. They replaced the rear brakes and rotors with no Took my used 2012 Challenger that I just purchased from Haasz a couple weeks ago in for brake issues. They replaced the rear brakes and rotors with no issues and also gave me a free oil change/tire rotation when it comes due because I had been in the waiting room for about 4 hours. Ken was very apologetic and genuinely seemed to care about my time. I just scheduled another appt for this Saturday to have an HVAC and engine noise issues looked at. So far I like the service dept, just hoping to get this Challenger's issues fixed before the bumper to bumper warranty runs out which is very soon. More

DON'T TRUST THE SALESMAN THE SALESMAN LIES TO YOU SO THAT YOU BUY A CAR. WE WERE SUPPOSE TO GET FREE OIL CHANGES. WHICH WE DIDN'T. THE KEY PAD ON THE DOORS WAS SUPPOSED TO BE THE SALESMAN LIES TO YOU SO THAT YOU BUY A CAR. WE WERE SUPPOSE TO GET FREE OIL CHANGES. WHICH WE DIDN'T. THE KEY PAD ON THE DOORS WAS SUPPOSED TO BE PROGRAMMED FOR US, BUT THE MECHANICS DON'T KNOW HOW.WHEN WE GOT OUR OIL CHANGE THERE THE TECHNICHAN GOT IN AND DROVE OUR CAR AWAY. WE WERE WORRIED THAT WE WOULD NEVER SEE IT AGAIN. THEN WE FIND OUT THAT THEY DON'T WORK ON FORDS.I DON;T KNOW WHY THEY MADE US GET EXTENDED WARRANTY WHEN WE DIDN'T WANT IT. BECAUSE THEY DON'T TOUCH FORDS OR KNOW HOW TO WORK N THEM OR ANYTHING ABOUT THEM. THE MILLION DOLLAR QUESTION IS WHY DID THEY SELL US A FORD? More

A great rescue On Sunday July 6,2014 My Dodge Avenger broke down I had only had it since December of 2013. I called Haaz Automall and Spoke with Mary in Financing an On Sunday July 6,2014 My Dodge Avenger broke down I had only had it since December of 2013. I called Haaz Automall and Spoke with Mary in Financing and Tom in Sales. Not only did they tell me I had Road side assistance but also bumper to bumper warranty and a loaner waiting for me and my children when we got on the property. I felt so relieved and I would recommend this dealer ship to anyone.. Thank You, Kimberly Nocente More

good experience I had some repair work done at Hassz automall. I was not happy at first but they worked with me to resolve all my issues and it was a good experience I had some repair work done at Hassz automall. I was not happy at first but they worked with me to resolve all my issues and it was a good experience More

Flat tire I had a flat tire, so I took it to get fixed. I was standing holding tire in line waiting my turn, and the service manager came over and took me back I had a flat tire, so I took it to get fixed. I was standing holding tire in line waiting my turn, and the service manager came over and took me back and fixed tire for me. Ten minutes and I was on my way. Thanks... More

The service manager Ken rocks!!! Ken goes above and beyond making it right for a customer! He handled my concerns from beginning to end! He had my car repaired and sent me on my way w Ken goes above and beyond making it right for a customer! He handled my concerns from beginning to end! He had my car repaired and sent me on my way with the satisfaction that it was done right! I couldn't recommend his service team more!!!! More

Overall quality dealership for service and sales who takes care of their customers for the long run. Great to see sales & service work together since the dealership was created in 2007 and remains that takes care of their customers for the long run. Great to see sales & service work together since the dealership was created in 2007 and remains that way More

My car was recalled for some computer issues. We not only received a card about this in the mail, the dealership called us twice. We seldom hear from a dealership for any issues, so this was refreshing. It received a card about this in the mail, the dealership called us twice. We seldom hear from a dealership for any issues, so this was refreshing. It took a long time for the job to be done so we were given a free rental car until it was finished. And because it took so long we also got a free oil change for the inconvenience. We appreciate their hard work and will continue to recommend them to friends and family. The car works well and all problems seem to be corrected. More

I brought my 03 Sebring in for a loud noise in the front and for front brakes. The noise was not related to the brakes and at first the car would not make the noise I was referring to. The Tech Jim, was con and for front brakes. The noise was not related to the brakes and at first the car would not make the noise I was referring to. The Tech Jim, was concerned about the noise I was complaining about and asked to go for a ride with me because he could not hear the noise I was referring to. Finally while on our ride, the car made the noise. Jim spent a lot of time searching the car to make sure there was no issues. He could not find any. He did grease up the front end up really good and NO Noise anymore! YAY!! I was told that I had nothing to fear while driving the car and that i was safe. Whew...That is what I wanted to hear. Also, as far as the brakes ( pads and rotors) are concerned that was replaced. If this is the way this car should have driven with good brakes.....I haven't had good brakes in years!! Feels like driving a new car! Thank you again Haasz Automall for another great trip to your service center. Another satisfied customer!! More

Haas is excellent on service and listening to customers. They fixed a minor but irritating problem after my warrantee expired at no cost. Highly recommended. They fixed a minor but irritating problem after my warrantee expired at no cost. Highly recommended. More