Habberstad BMW of Bay Shore

Think twice or pay double. These guys are great at bad service. The service department is constantly trying to sell you service that you don't need. I love my BMW and I am okay with paying more for serv service. The service department is constantly trying to sell you service that you don't need. I love my BMW and I am okay with paying more for service but I expect to get good service. These guys are inept, over the past number of years I had the below experiences before I finally left these people. 1. My car was returned to me with my speaker disconnected 2. My car was returned to me with the muffler not attached to the car 3. I had to go back a number of times to get my door seal properly fixed. 4.They tried to return my car to me with the sunroof stuck open and then claimed that I brought it in that way. I can't decide if these guys are trying to rip me off or are they just inept. They have pride in charging you a high bill but they have no pride in the work they do. I now go to a local garage and I have been happy with their service. More

Watch out for the quick talking finance guy when your closing the deal on a lease. Tire coverage really doesn’t cover much and cost $1600. Interior care cost over $500 and really “doesn’t exist”. Mana closing the deal on a lease. Tire coverage really doesn’t cover much and cost $1600. Interior care cost over $500 and really “doesn’t exist”. Management doesn’t return calls. Your better off going to another dealer or another nameplate all together More

Bought an M3 from Larry- let me say this was my first time buying a car online. Great experience, and he even did me a solid on the maintenance. Not much more one can ask for, also taking into considerat time buying a car online. Great experience, and he even did me a solid on the maintenance. Not much more one can ask for, also taking into consideration the current state of affairs and doing everything online. Everything was so seamless! That is how you make a lasting customer! Also, Ryan Gambardella is a great service advisor. Thanks guys Mike More

The sales person Paul I contacted today, he told me he would have the answer back at noon and never contacted me, and I call him back this afternoon he just showed really impatient and really loud yelled, would have the answer back at noon and never contacted me, and I call him back this afternoon he just showed really impatient and really loud yelled, he said I never listen to him and I am just trying to get a better price and then he yelled at me said I did not understand what he said and just hang up the phone. I am not even say anything about his words, he told me my trade in value is in 35-37k and I just asked I got an offer locally higher than that and can you still consider higher or not. I will keep complaint and comment on every sites until this have a result. He did not stand by customer’s shoes and showed rude and unprofessional. I tried to make a deal but He did not follow the timeline he gave to me and just hang up with loud yelling. More

I bought a brand new X7 yet the sales manager Larry Strauch has been harassing me and disrespecting me infront of my wife and staff Strauch has been harassing me and disrespecting me infront of my wife and staff More

I have been to more than a few BMW service departments on LI until I could find one that I could TRUST and I found it with Michael Apuzzo at Habberstad in Bayshore. Michael is honest and treats you with resp LI until I could find one that I could TRUST and I found it with Michael Apuzzo at Habberstad in Bayshore. Michael is honest and treats you with respect every time More

I have been using Habberstad BMW of Bay Shore for the past few years. Michael Apuzzo is always a pleasure to deal with. Very professional, thorough, communicates well. past few years. Michael Apuzzo is always a pleasure to deal with. Very professional, thorough, communicates well. More

Great follow through. Michael Apuzzo is an excellent service advisor and a true professional. He was a pleasure to work with. I would highly recommend working with him. Michael Apuzzo is an excellent service advisor and a true professional. He was a pleasure to work with. I would highly recommend working with him. More