Habberstad BMW of Bay Shore

Great Dealership ! Vidal was terrific and made buying our first BMW an amazing experience. He does his job well with good customer service skills. I would highly recom Vidal was terrific and made buying our first BMW an amazing experience. He does his job well with good customer service skills. I would highly recommend him to family and friends. Absolutely love my car. More

I had the best experience with this dealership. This was the best experience I have had at any dealership. I have purchased many cars over the years and this was the best dealership I have ever been This was the best experience I have had at any dealership. I have purchased many cars over the years and this was the best dealership I have ever been to. Vidal was really a great sales person and John his manager really helped to make the purchase a total awesome experience. More

Great Sales Experience This was one of the best experiences purchasing our new BMW.There was no pressure from to purchase or choosing the car at any time. This was one of the best experiences purchasing our new BMW.There was no pressure from to purchase or choosing the car at any time. More

Great Experience! Vidal was great! He helped me find a car, extremely kNowledgeable, and made the process painless. In and out with a gorgeous car in two hours! Vidal was great! He helped me find a car, extremely kNowledgeable, and made the process painless. In and out with a gorgeous car in two hours! More

Disappointment turns to Satisfaction After initially being somewhat disappointed after my service appointment I have to say I am now quite happy. The issue stemmed not so much with servic After initially being somewhat disappointed after my service appointment I have to say I am now quite happy. The issue stemmed not so much with service per se, but a disconnect in communication that I had with the Service and Sales team. The issue was that there was a damaged door trim when I took my initial delivery of the car and I was assured that it would be taken care of by my first service appointment. What happened was the trim subsequently had to be ordered to color match and not just taken from another vehicle for risk of breaking. However, this was not initially communicated to me which made me just a tad upset when I came for my service appointment thinking this would be taken care of too. Habberstad reached out to me immediately upon hearing of my dissatisfaction and they are doing everything in their power to make sure that I am happy. They want to keep me a loyal client and I would like to be stay a loyal client. Their professionalism throughout this process has been impressive and I am very happy and assured that I will be well taken care of at Habberstad now and in the future. I think that people, myself included are sometimes reluctant to reach out to people for help. I think if you reach out to those that you need to when you may be dissatisfied or when you feel like things can be even a little bit better you will be pleasantly surprised with this group of professionals because they do want to keep their clients/customers loyal. As for the service visit itself...it was extremely friendly, Kevin answered all of my questions and even followed up with some questions I had for him via e-mail. I was quite impressed with the fact that at BMW they actually sit you down and give you a more consultative approach as opposed to standing at a podium and pushed through the line like a circus act at other dealerships. They washed my car and everything was very clean and professional when they were finished. Car runs great and I'll be back to have the door trim fixed for which I have been informed has now arrived. Be careful guys...my level of expectation for the bar you've set now is high ;-) More

Great Car Experience I have to say that this was one of the best experiences purchasing our new BMW Convertible;. There was no pressure, all questions were answered and we I have to say that this was one of the best experiences purchasing our new BMW Convertible;. There was no pressure, all questions were answered and we did not feel rushed. Steve took a lot of time showing us around and giving us information. Everyone at Habberstad BMW of Bay Shore have been great to work with. There are really nice people at this location. Wish all my previous purchases were this great. More

Best sales experience I was on military leave and Carlos did an amazing job by making the sales process smooth for me. Carlos was very honest and displayed outstanding cust I was on military leave and Carlos did an amazing job by making the sales process smooth for me. Carlos was very honest and displayed outstanding customer service. The business manger was amazing as well. I highly recommended the habberstad BMW to anyone and would not shop anywhere else for a new car. More

Great Experience @ Habberstad of Bay Shore Dominic Lombardi got me in my dream car...a 2016 X4. Dom was so great and such a pleasure to deal with! I highly recommend him and will definitely do Dominic Lombardi got me in my dream car...a 2016 X4. Dom was so great and such a pleasure to deal with! I highly recommend him and will definitely do business with him again. Do yourself a favor and pay him a visit. Don't waste your precious time elsewhere. Thanks for everything, Dominic, I will sing your praises to my family and friends. More