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Haddad Hyundai
Pittsfield, MA
240 Reviews
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240 Reviews of Haddad Hyundai
December 01, 2013
I purchased my Elantra in July of 2011 and was satisfied with the car until winter arrived with slippery, snowy roads which to my dismay, I was unable to navigate safely or with any confidence with alot of with the car until winter arrived with slippery, snowy roads which to my dismay, I was unable to navigate safely or with any confidence with alot of slipping & sliding, fishtailing & tires spinning when trying to pull out on bad roads. I contacted Hyundai service with which I felt was a legitimate complaint about the quality of the tires but was just told that they recommended buy snow tires which I have never had to do with good all season tires and certainly didn't feel it was a good investment to invest in snow tires on a leased vehicle nor could I afford the expense. I got through that winter ok because it was so mild but last winter wasn't so kind and I found myself on many occasions opting not to drive, asking for rides from family & friends & even taking the bus to work. So, this year I decided I wanted more from my vehicle, that it should perform much better than it had and that at the very least, the dealership should replace these low profile tires for something safer and sturdier for a good price but again was basically told that the tires were fine that I just needed to "get snow tires for winter which is what most people do". I contacted Haddad via internet message and Adam responded within a few hours, I told him my dilemma and he said he would like to help. I went in to talk to a salesperson about the GT model which had sturdier tires & better clearance but when the salesmanager, Bill worked the #'s, it wasn't anywhere near what I could afford for a monthly payment. Adam called me the day after to ask about my experience and I told him that they couldn't come close to the monthly payment I needed and he apologized and asked me to come back to talk to Justin Casey the GM & that he wanted to help me and would definitely make sure I got the best deal he could offer. After a couple of weeks of Adam keeping in touch and encouraging me to come in again, I did come in (11/29) and Justin introduced to Ian Caruso who was the nicest, sweetest salesperson I've ever dealt with. He was totally sincere & so respectful which is not typical with salespeople. To cut to the chase, the #'s this time were actually higher than the first time I was there so of course, I said thank you for this time & left. I wish I hadn't wasted my time on a Friday afternoon but the only good thing was that I met Ian and wanted to make sure that Justin & the Haddad Hyundai senior leadership know what a great person they have working for them. I wish I could have given you my business Ian just for the sake of giving you a sale but of course that wasn't possible but again, thank you for such a pleasant experience you provided. Linda Miller More
by lmiller409
Employees Worked With
Adam Peebles & Ian Caruso
Helpful June 18, 2013
My experience durinng purchasing a car from Haddad was very good. The staff was knowledgeable, patient with my questions and the purchasing process was quick . very good. The staff was knowledgeable, patient with my questions and the purchasing process was quick . More
by dgoewey59
Employees Worked With
Johanna Bradley
May 12, 2013
Went to Hyundai Haddad with the hopes of getting into a new Elantra Limited. After test driving the car I was sold, unfortunately due to my carry over from my trade it, it ended up being out of my price ra new Elantra Limited. After test driving the car I was sold, unfortunately due to my carry over from my trade it, it ended up being out of my price range. Eli was great though. He showed me a 2011 Elantra Limited which was immaculate. If it wasn't for the 23k miles on it I would of thought it was brand new. Eli was extremely knowledgeable, and took my needs and desires and placed me with the perfect car. Between him and Brian I can honestly say it was the best experience I have had at a car dealership. I walked in with hesitation due to past experiences and left with a new found faith and respect for car salesmen. I will guarantee I will return in the future to get another car, even if its not a Hyundai. Thanks Eli. More
by joelbrunelle
Employees Worked With
Eli & Brian
May 01, 2013
I came in for regular service (oil change, tire rotation, etc.) plus a full check on my drive-train components (nearing end of warranty). Also, I had them put in plugs, coolant and transmission flush/new fl etc.) plus a full check on my drive-train components (nearing end of warranty). Also, I had them put in plugs, coolant and transmission flush/new fluid. They identified a need for new rear brake rotors and pads, and I had that done as well. Everything was terrific except for the high prices (even when they gave me a "discount", it came to almost $1,000). More
by MonteWasch
Employees Worked With
Tracey Green
April 27, 2013
Like most people, I'm not crazy about the whole car buying process, but Eli at Haddad Hyundai was great. He was very courteous and worked really hard to get me locate the car I wanted (base Elantra GT buying process, but Eli at Haddad Hyundai was great. He was very courteous and worked really hard to get me locate the car I wanted (base Elantra GT) and didn't try to up sell me a model I wasn't interested in. To be honest, the GT wasn't at the top of my initial list; I only test drove it out of due diligence. But Eli helped me realize what a competitive model it is without being pushy and the price they gave blew the comparable Mazda 3 and Subaru Impreza out of the water. Again, the guy works really hard, give him a shot. More
by JohnC187
Employees Worked With
Eli Yousef
April 27, 2013
Brian was extremely helpful in selecting a car for us. He worked very hard to satisfy us from beginning to completion of the sale. Thank you very much He worked very hard to satisfy us from beginning to completion of the sale. Thank you very much More
by castle2
Employees Worked With
Brian Salice
April 26, 2013
I have worked with the dealership thru 2 new car purchases and service. My last purchase of 2013 Santa Fe went smoothly and fairly. Zach Bertolozzi, sales, performed with patience, knowledge and a l purchases and service. My last purchase of 2013 Santa Fe went smoothly and fairly. Zach Bertolozzi, sales, performed with patience, knowledge and a low pressure style. He and Bryan Welch, sales manager, constructed a trade in and purchase deal that incorporated my personal research and respected my buying approach. More
by macf
Employees Worked With
Zach Bertolozzi
April 21, 2013
Easy to work with and very friendly. We ended up buying two vehicles from her as it was the best prices we could get. Financing was very helpful and ran through all of our options and allowed us to talk two vehicles from her as it was the best prices we could get. Financing was very helpful and ran through all of our options and allowed us to talk it out without pressuring us. More
by mnbbygrl74
Employees Worked With
Johanna Bradley
April 15, 2013
My husband and I bought a new Elantra GT on April My husband and I bought a new Elantra GT on April 14th.Our experience was a very good one.Johanna and Bryan were quite helpful and so pleasant.I woul My husband and I bought a new Elantra GT on April 14th.Our experience was a very good one.Johanna and Bryan were quite helpful and so pleasant.I would recommend their dealership in Pittsfield,on East Street to anyone looking to purchase a new car .Thanks! Brian and Deborah Galllagher,North Adams,MA More
by GALBREP
Employees Worked With
Johanna B and Bryan W
April 10, 2013
Everyone Should know that Haddad Hyundai in Pittsfield is the place for no non sense car buying and the fairest deal from here to Boston. My wife was interested in a new 2013 Tucson. We stopped by and looke the place for no non sense car buying and the fairest deal from here to Boston. My wife was interested in a new 2013 Tucson. We stopped by and looked at the selection. Color choice aside Zack Bertolozzi came to our rescue. It should be noted that two years ago we got our 2011 Elantra from Haddad. That was a wonderful experience. This time with no expectations we were checking out the Tucson. Zack was not only informative but his knowledge of the product was OUTSTANDING!! We learned options about the vehicle which you cant have online. After the test drive and some moments of me being stubborn Zack made it happen. Along with the Business manner, sales manager and everyone else involved. THEY made it happen fore us and that's whats important. Not only did we get what we wanted because they located the color selection form a differed dealer, but the fact that it was a pleasurable experience. We got the vehicle we wanted and gained a new friend. In Zack. My wife loves it and in 11 months when the lease is up on our 2011 Elantra I better find Zack and the same crew at the dealership. Because that's where I'm going. Keep up the good work Haddad Thanks for everthing. And a special thank you to Zack Bertolozzi. Don't change anything. Looking forward to the new redesigned 2014 Sonata. Thanks again. Craig and Amy Eichhammer North Adams, MA More
by Ha1mm23er
Employees Worked With
Zack Bertolzzi
