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Hagerstown Ford

Hagerstown, MD

3.3
876 Reviews

1714 Massey Boulevard

Hagerstown, MD

21740

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876 Reviews of Hagerstown Ford

July 31, 2011

The Sales Consultant and Finance Manager that we worked with were very informative and gave us the information we needed to make a decision. Both were very pleasant and polite and made this car buying exp More

by Susanr01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Layman, Kevin Steen, Jody Layman
July 30, 2011

THE MOST HORRIBLE PLACE TI GO THEY PUT US IN THE BIGGEST PURCHASE OF CRAP EVER THEY TOLD US THAT THERE WAS NOTHING THE MATTER WITH THE VEHICLES UNTIL WE LEFT THEN EVERYTHING YOU CAN THINK OF STARTED GOIN WR More

by jfulton74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mike griffin
Aug 22, 2011 -

Hagerstown Ford responded

We have been working with Mr. Fulton on his issues and they have been taken care of. As soon as he is available he is getting his vehicle corrected. Upon completion of the vehicles issues he has assured us that he is going to update his review of Hagerstown Ford and that he was taken care of and feels different about his original post!

Jan 16, 2012 -

Hagerstown Ford responded

Mr. Fulton was taken care of with his issues. We made him very happy but unfortunately he was not able to go in and update his original statement that resulted from communication errors. We thank Mr. Fulton for his business and he has been a happy customer ever since!

July 26, 2011

Awesome experience!!! No BS hassles! Was straight from the get-go!!Will definitely buy from there again! No bullying or added stress, just an all around great experience! More

by dink357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Grove
July 23, 2011

I wanted to say that Jimmy Bussard was very professional and extremely helpful with the purchase of my new ford fusion. I will definitely return to Hagerstown Ford and work with him again. I also recommen More

by msulek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bussard
July 03, 2011

John Smith is a pleasure to deal with. He has sold me my last two cars. I trust that I am getting the best deal on the most reliable car possible with John. He is always friendly, fast and comited when I co More

by sosweet03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john smith, Smittie Smith
July 03, 2011

John was very helpful and friendly. I feel I made a very informative and safe decision on my purchase. This was my first time buying from an actual major car dealer and it couldn't have went better. I would More

by MrVoodyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smith ( Smittie), Smittie Smith
July 01, 2011

this is the second vehicle i have purchased from hagerstown ford and i am very pleased with the friendliness and experience and help from mr.miller i would suggest any to work with him. More

by bullwinkle1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tex miller, Tex Miller
July 01, 2011

HAGERSTOWN FORD IS AN EXCEPTIONAL DEALERSHIP. ALL EMPLOYEES WORK TOGETHER TO MAKE CUSTOMERS FEEL WELCOME. IT IS VERY WELL MANAGAGED, THEY TREAT EVERYONE REGARDLESS OF AGE,SEX OR ORENTATION WITH THE U More

by wewilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TEX MILLER,SHERRY KENNEDY, MIKE(MGR),CHRIS REED (FINANACE MGR),SMITTIE, Smittie Smith, Tex Miller
July 01, 2011

Just driving through saw a 08 sport trac talked to craig about trading my 04 on the 08. He and his manager worked out a great deal. Came back the next day and made purchase. Craig, Sherry, Teri and the rest More

by vwdragthing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Grove
July 01, 2011

My husband and I recently purchased a vehicle from Craig Grove at Hagerstown Ford. Craig was very friendly, professional, and knowledgeable. We have both agreed that this was the most FUN we have had purcha More

by kbm22483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Grove
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