Hagerstown Honda

The quality of care given to the used cars on the lot was noticably higher than other dealers we visited. The people were all very friendly, especially our salesperson, James. He answered all of our questi noticably higher than other dealers we visited. The people were all very friendly, especially our salesperson, James. He answered all of our questions honestly and seemed to genuinely care that we were satisfied with our purchase. We could not be happier with the 2009 Honda Pilot we purchased. After the sale, James even noticed the back wiper fluid dispenser was broken and ordered the part free of charge even though we had just signed paperwork to accept vehicle as is. I would highly recommend Hagerstown Honda to anyone looking to purchase a vehicle, used or new. More

Great job by Ciro and his management team. . .we worked out a fair deal and I drove off the lot in a car that was even better than I expected! out a fair deal and I drove off the lot in a car that was even better than I expected! More

We had a wonderful experience in buying our new CR-V. Our salesman, Matt Dixon, could not have more personable, knowledgeable, friendly, and professional. The financial young man we worked with was very Our salesman, Matt Dixon, could not have more personable, knowledgeable, friendly, and professional. The financial young man we worked with was very professional and very thorough. It was a pleasure dealing with both and we could not be more pleased with the manner in which the car performs. This is our third CR-V and would recommend not only the car, but Hagerstown Honda and their excellent staff. More

The above ratings are well-deserved. Ryan King provided us with exemplary customer service. He is very professional and accommodating. He went the "extra mile" to satisfy us in the overall experience. H us with exemplary customer service. He is very professional and accommodating. He went the "extra mile" to satisfy us in the overall experience. His sincere and friendly manner was evidenced throughout our two-day adventure! His work to "seal the deal" was very impressive. More

Mike Kuhns made the car buying experience GREAT. Very personable with just the right amount of interface. Great to deal with. Enjoyed working with him so much, that I would have felt bad if I didn't bu personable with just the right amount of interface. Great to deal with. Enjoyed working with him so much, that I would have felt bad if I didn't buy from him. Looking forward to many good years ahead with our new Honda Accord. More

Time to replace my 2004 Honda Pilot and I went back to Hagerstown Honda because it always has been a great place to buy a new vehicle. Yes, I wanted a new Pilot as the 2004 went on and on and on for 8 ye Hagerstown Honda because it always has been a great place to buy a new vehicle. Yes, I wanted a new Pilot as the 2004 went on and on and on for 8 years. It took me everywhere. But I was open to a few other vehicles too. Ciro DiCola gave me answers to all of my questions. He had extensive knowledge of the Honda products. No question went unanswered and he never tried to change the subject or avoid a tough question. There was absolutely no high Pressure at all. While talking to Ciro, I did notice the general way the other employees and managers were conducting business. Every part of my visit went perfect and other employees/managers were doing a great job with other customers. If you are considering the purchase of any new vehicle, I would sure recommend that you include Hagerstown Honda in your travels. Stop in and see this dealership for yourself. You will not find a better place or better trained people who will give you the answers to your questions. And of course, the Honda vehicles are EXCELLENT. More

I had an awesome experience at Hagerstown Honda. I have been looking for a new car for a few months and was able to have the best experience at Hagerstown Honda to find the car that best suited me. Abby an been looking for a new car for a few months and was able to have the best experience at Hagerstown Honda to find the car that best suited me. Abby and Paul helped me with this huge decision and so far it's been one of the best I have made! The customer experience I received was outstanding and very informative in guiding me to my decision. I highly recommend the Hagerstown Honda family to all of my friends and family. Thanks again for everything! More

I had a wonderful experience at Hagerstown Honda. Samantha Shank was the Sales Consultant that worked with me. She was extremely knowledgeable and patient while it took me sometime to come to make a Samantha Shank was the Sales Consultant that worked with me. She was extremely knowledgeable and patient while it took me sometime to come to make a final decision on my purchase. Everyone at the dealership was very friendly and helpful. I would recommend not only Hagerstown Honda but Samantha Shank to everyone I know who is looking to purchase a new vehicle. More

We thoroughly enjoyed working with Jeff, Justin, Brandon and Brett. Even though it was late in the evening, these men were friendly and extremely helpful. We couldn't be happier with the service we receiv and Brett. Even though it was late in the evening, these men were friendly and extremely helpful. We couldn't be happier with the service we received. Thanks Guys! More

Ryan and other members of the staff answered all questions quickly and efficiently. He followed up our visits with phone calls and email, but wasn't pushy or intrusive. There was a minor miscommun questions quickly and efficiently. He followed up our visits with phone calls and email, but wasn't pushy or intrusive. There was a minor miscommunication regarding the financing rate, otherwise the rating would have been straight 5's. The dealership was clean, modern and looked like a comfortable place to wait while ones car was serviced. We purchased the car we wanted and Ryan took extra time to help get the phone, Navigation and door locks set up like we requested before we left the dealership. We would recommend this dealer and Ryan to others interested in purchasing a Honda. More