Hagerstown Honda

I went to this dealer to just look at a Civic Si. I liked the look and decided to go in for a test drive. I was greeted by Mike Kuhns. This guy is complete opposite of what you would expect from a sa liked the look and decided to go in for a test drive. I was greeted by Mike Kuhns. This guy is complete opposite of what you would expect from a salesman. He is the real deal. Genuine guy with a good set of ears. He let me say what I had in mind and off we went on a test-drive. I wasn't buying that day. I let him know even before the ride. He still took the time out of his day. Not once did he even ask me to work up a deal or try to put any kind of pressure. We ended the meeting after the test-drive. It took a few days for me to decide that it might be worth it to purchase. I called Mike and scheduled a time to come talk. He had another customer but with the help of Paul, they took a look at my trade (2011 Chevy Cruze LT), and worked out a deal. While a good car, the Chevy just did not compare to the Honda! Durin the process, Mike was available if needed, checked up on me while under Paul's care. It was a complete family style atmosphere. I wanted a Si that wasn't available on the lot. With no pressure to buy one in stock, they took the time to try and locate my car of choice with the help of Dave. We worked out a fantastic deal that I've never experienced when buying a car. I felt like I got the best end of the deal. After some really hard work trying to locate the car, it was unavailable. They continued to work hard and were able to secure exactly what I was looking for but in my second choice of color. The vehicle was on the lot the next day. I am writing this review in detail and length because I want everyone to know the effort these guys put in to make sure I was completely satisfied. Not only do they work hard for your car, they all communicate with you as good as you can hope for during the process be it by phone, text, or email. These guys are as good as they come. I can't say enough about the quality of employees this dealership has. Don't be afraid to work with them here. Trust them because you are in great hands. They will absolutely take all of your needs into consideration and make sure you are presented with the best options possible. Thank you Mike, Paul and Dave. Anyone reading this review, BUY A VEHICLE FROM THESE GUYS!!!! More

Ciro was absolutely wonderful to work with. We couldn't believe we went there for a Civic and with the deal he was able to get for us...we left with a brand new 2012 Accord. He understood where we needed believe we went there for a Civic and with the deal he was able to get for us...we left with a brand new 2012 Accord. He understood where we needed to be with price and didn't stop until he was able to meet our needs. Ciro was very patient and understanding - he showed us everything on each of the cars we drove and made sure we were comfortable with our purchase. I would absolutely refer everyone I know to Hagerstown Honda and directly to Ciro. Thanks again for all your help!!! PS.. Love the car!!! More

We had taken our 2006 Civic in for oil change. We entered the showroom just to pass the time while we waited, and Mr. Wilson greeted us with a friendly smile and asked if we needed help. We ended up entered the showroom just to pass the time while we waited, and Mr. Wilson greeted us with a friendly smile and asked if we needed help. We ended up buying an awesome brand new Civic L-EX. Everyone was just so friendly and helpful! I don't know if Kyle will get this message but we have NEVER purchased a car in one day. I just can't imagine a better car buying experience. More

I went in to find out what I was good for credit and debt ratio wise and drove off in a brand new 2012 Honda civic ex coupe with moonroof. Thinking I'd in up in something used that I didn't see myself in and ratio wise and drove off in a brand new 2012 Honda civic ex coupe with moonroof. Thinking I'd in up in something used that I didn't see myself in and would not be a suitable replacement for my 1993 Honda civic. Justin I've worked with in the past so he took care of me he knew I wanted a CRV from last years model so we looked at that first but no go. Then he proposed a civic, I wanted something with awd for year round use but got the financing on my brand new civic exactly like my 1993 black with so much trick-out potential. The guys did what they had to do and so much more to get me that ride-love it! Sean Graves More

Ms. Samantha Sharp was willing to work with us on our new Ms. Samantha Sharp was willing to work with us on our new Accord purchase. She was knowledgeable about the product and when she was not sure of s Ms. Samantha Sharp was willing to work with us on our new Accord purchase. She was knowledgeable about the product and when she was not sure of something she quickly found the answers to our questions. She was always avaliable when we called, Samantha was a pleasure to work with and I would recommend her to anyone looking for a vehicle. Mr. Jeff Knepper was the person who worked with us to get the features we wanted at the price we felt was fair. He went above and beyond to get the lowest possible price for us on the options we wanted on our new Accord. He even went as far as to reduce the price even more then we expected on specific options, all in the name of making sure we were happy with our experience at Hagerstown Honda. That's what I call working to make the customer happy! More

We have just purchased our fifth car from Hagerstown Honda and have always enjoyed the positive experience we had interacting with their excellent staff. All those we have had occasion to deal with have Honda and have always enjoyed the positive experience we had interacting with their excellent staff. All those we have had occasion to deal with have been very pleasant, friendly, professional, and were willing to work with us to get a deal fair to both parties. We would recommend Hagerstown Honda to our friends and family. Bob and Patricia Malamis Oldtown, Maryland More

Awesome Dealer told them exactly what I wanted and in a short time had it in fornt of me ready for a test drive. Very customer oriented to get you what your looking for at the price you can afford. Will w short time had it in fornt of me ready for a test drive. Very customer oriented to get you what your looking for at the price you can afford. Will work with you to make it happen! More

After finding the best price possible in 2007 on a Honda Pilot, we returned to Hagerstown Honda for our second 2012 Honda Pilot. Once again Hagerstown was very competitive, offered the best deal and made t Pilot, we returned to Hagerstown Honda for our second 2012 Honda Pilot. Once again Hagerstown was very competitive, offered the best deal and made the whole car-buying process very easy. Our sales associate, Mike Kuhns was extremely knowledgeable and very helpful explaining all the options on our new vehicle. We have recommended Mike and Hagerstown Honda to all of our friends, neighbors and relatives because of their dedication to customer satisfaction and the great deals they offer. More

We are now a 2 Honda family! We bought our first Honda in 2007 (the Pilot) and have enjoyed is versatility and ability to carry all of our friends and family when needed. It also can carry cargo when nec in 2007 (the Pilot) and have enjoyed is versatility and ability to carry all of our friends and family when needed. It also can carry cargo when necessary. Our other car needed replaced and thought we would just browse through Hagerstown Honda to see if anything would fit what we were looking for. Ciro greeted us at the door and listened to what we needed and recommended the Accord. We decided to purchased the car and Ciro made the entire process from start to finish so easy! They actually live out their motto..."we make it easy". They gave us an extremely good deal on our trade-in vehicle and we felt the price on the Accord was more than fair. We didn't even feel we needed to enter into a negotiation with them as the first offer presented was right in the range we were hoping to spend!! Thanks Ciro and the Hagerstown Honda team for making car buying very easy!! More

The purchase experience was simple and not intimidating. More importantly, the salesman LISTENED to my situation and specific needs and narrowed his approach and offers to 2 vehicles making it extremely eas More importantly, the salesman LISTENED to my situation and specific needs and narrowed his approach and offers to 2 vehicles making it extremely easy for me to decide whether to keep my car or buy a new one. Additionally, he knew all of my spec questions right off the top of his head. I was faced with a ton of optional add ons or extra costs as well. Great job all around. This is the easiest purchase I have ever made....and I never buy a new car.:) More