Haldeman Lexus of Princeton

Jean was great and updated me on everything. No hassle drop off or pickup. Great service! No hassle drop off or pickup. Great service! More

Sell man and financing is great person great place We are so happy thanks you are so happy thanks you More

I Editing this review to 5 star. After General Sales Manager talked to me very unprofessionally, Hristo responded to my review and called me as well. He then scheduled appointment an After General Sales Manager talked to me very unprofessionally, Hristo responded to my review and called me as well. He then scheduled appointment and assigned Tech person Wilson who was able to resolve remote park issue on my wife’s phone. Greatly appreciated help from Hristo and Wilson and their professionalism made me change my review to 5 star and they deserved it. Thank you again Hristo and Wilson. Hristo also authorized to mail my registration plate and documents to my home and saved us a trip More

HLOP provides great customer service. They are efficient and transparent communicating updates. I especially appreciate the video updates that are sent to explain what was done during the They are efficient and transparent communicating updates. I especially appreciate the video updates that are sent to explain what was done during the service. More

Excellent service; the entire team, the Service Advisor (Jean), the Tech (Noah), and the check-in / check-out staff were professional, friendly and efficient. My wife and I both work with Jean and have fou (Jean), the Tech (Noah), and the check-in / check-out staff were professional, friendly and efficient. My wife and I both work with Jean and have found her knowledgeable and trustworthy when addressing questions or if we need advice. RE the video reports from the Service Techs; at first I was skeptical but now believe they are useful for both the Customer and the Dealership ;we look forward to other new communications methods. BTW…I am continually impressed by Haldeman’s communications whether emails, texts, videos, etc.; they are direct, concise and useful. As I draft this, other ‘things’ hit me; the prepayment option before picking up the car is great; moves the process along. The ‘Loaner’ process also is great; quick and easy (plus great chance to try current models and new features). More

After sales support is worst. Very next day after sales dealership sales person or manager did not respond to my phone or e mail regarding vehicle remote park issue Very next day after sales dealership sales person or manager did not respond to my phone or e mail regarding vehicle remote park issue More

I was impressed with the team at Haldeman Lexus. They were knowledgeable, courteous and helpful . I would recommend them to my friends. They were knowledgeable, courteous and helpful . I would recommend them to my friends. More

Another stress-free scheduled maintenance visit at Princeton Lexus. Easy to schedule, friendly and knowledgeable service rep (Jean) with explanations of work to be done along with video descriptions f Princeton Lexus. Easy to schedule, friendly and knowledgeable service rep (Jean) with explanations of work to be done along with video descriptions from the mechanic. I would highly recommend this dealership. More

Excellent customer and car service. Everyone was very helpful and polite. I will definitely come back. Everyone was very helpful and polite. I will definitely come back. More

Excellent experience, Tara was extremely helpful. Fast and reliable service. Car was repeated in a two hours Fast and reliable service. Car was repeated in a two hours More