Haldeman Lexus of Princeton

I always have wonderful service experience at this dealership! Tara is a great service advisor ! dealership! Tara is a great service advisor ! More

Great service! I’m happy to have my car back fast and the only thing I didn’t like was the loaner car smelled like dog and burned my nose but everything else was fi I’m happy to have my car back fast and the only thing I didn’t like was the loaner car smelled like dog and burned my nose but everything else was fine! More

It was very professional. The people were also very courteous. I was treated very nicely. The people were also very courteous. I was treated very nicely. More

Service manager, Jean, was very responsive to my needs and requests. She kept me updated on the progress and the technician even sent me a video of the service. Service arranged a pickup of my car with a and requests. She kept me updated on the progress and the technician even sent me a video of the service. Service arranged a pickup of my car with a loaner. No issues whatsoever’ More

Michael was so helpful and did not pressure me at all but informed me so I could make the right decision. informed me so I could make the right decision. More

If I could give a zero here I would. Worst potential car purchasing experience of my life. I only was shopping there because my car was in the shop and I was given a loaner. I went in Worst potential car purchasing experience of my life. I only was shopping there because my car was in the shop and I was given a loaner. I went in with Andy as the salesperson. He was not personable at all, didn't offer any beverage to us, was slow moving and turtle like, and didn't talk during any of the test drives. It was like he didn't need or want the sale; and no one was in there that day at all to purchase a car. And I was in there to buy, I needed a car. He wouldn't budge in pricing of car, and I told them beforehand my price point. Andy said things like "What you want?" "Take your trade in to the junkyard then?" Basically had no motivation to negotiate and only went back to the manager 2 times and then just sat there. The car was a Ford edge. A car that tire lights were on, there were side panel damages, which Andy said was ok and not needed to worry about, and a wheezing noise was made when accelerating. The worst though was the manager named Charlie who accused me of trying to steal the loaner when I was leaving. I said I don't have a ride home, we brought the loaner and he said oh well get an Uber. Meanwhile my car was still in their shop so a loaner was still warented because I was still contemplating fixing my car. He didn't even try to work with us at all and honestly if they had gone down 500, I would have taken the non-lux car off their lot. Instead we stood outside, my 74 year old mother and myself to wait in 5 degree weather for an UBER. Took my money to Hyundai in Ewing where I bought a Ford Edge that was in way better condition anyway! Lexus dealer was cruel and inconsiderate, lost a for sure sale. Not personable at all, not willing to negotiate to try to sell, was it because we were female? Horrible will never recommend. Oh and Kim gave a follow up call to see about my experience and I told her what had happened, why did it take 3 days to follow up? Just cruel and horrible salespeople. More

Rather organized, methodic and having a friendly atmosphere. Trust the service here. Thank you very much atmosphere. Trust the service here. Thank you very much More

Jean and waiting area was great, but service was a little slower than I'm used to with Toyota. slower than I'm used to with Toyota. More

I had a great experience at the dealership, My car was checked out quickly. Tim answered all of my questions and was very friendly and professional. The waiting area was very comfortable. checked out quickly. Tim answered all of my questions and was very friendly and professional. The waiting area was very comfortable. More