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Haldeman Lexus of Princeton
Lawrenceville, NJ
1,087 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,087 reviews
November 07, 2025
I had a new battery put in because the acid was leaking and positive cable was corroded as explained to me which I do disagree. When I gave my approval to my service representative to replace the battery a and positive cable was corroded as explained to me which I do disagree. When I gave my approval to my service representative to replace the battery and the positive side cable, I repeatedly mentioned and requested multiple times - since the old battery will be taken out by disconnecting from both the cables and replaced with a new battery, I wanted the negative cable to be cleaned with a wire brush or something like that so that it is cleaned even though there may not be acid leak on that. After picking the car, I noticed there was a little bit of acid formation (white powder) on the negative cable and it was not cleaned. I walked back and talked about it with my service representative but the explanation there was no acid leak and the response was completely disregarding a customer's complain and not even offering to look at it. This is not customer service and valuing your customers while you charge exorbitantly for your services. More
by pbilumane
Employees Worked With
Chuck Bradshaw
November 04, 2025
Dealership didn’t meet my expectations. Overcharged for oil change ONLY. Refused to wash my car. Refused to perform a diagnostic test on my car. Overcharged for oil change ONLY. Refused to wash my car. Refused to perform a diagnostic test on my car. More
by zytappia
Employees Worked With
Alissa
November 03, 2025
Purchasing experience with Navid and the dealership team was excellent. Very professional, no time wasting which I appreciated. Would purchase another car from this dealership was excellent. Very professional, no time wasting which I appreciated. Would purchase another car from this dealership More
by greentomas27
Employees Worked With
Navid , Kelly Lyall
November 01, 2025
Senior Sales Associates Mr. Syed Imran highly recommended on Sales. My first service at Haldeman Lexus was such a friendly service, can’t complain, highly recommended as well. Syed Imran highly recommended on Sales. My first service at Haldeman Lexus was such a friendly service, can’t complain, highly recommended as well. More
by tonyt609
Employees Worked With
Mr. Syed Imran Sales Associates, Tara for Services , Sid Ahmed, Brian Finn
October 30, 2025
I own and love my Lexus IS250C. I’ve had it for 10 years, and it operates like new. This is because Haldeman keeps this thing in perfect shape. The work - parts and labor - are ever I’ve had it for 10 years, and it operates like new. This is because Haldeman keeps this thing in perfect shape. The work - parts and labor - are everything you’d expect from Lexus, and Tim Kope is the best service agent to keep you informed about the work. I can’t say enough is things about Haldeman More
by mark2796
Employees Worked With
Tim Kope , Chuck Bradshaw
October 29, 2025
Haldeman Lexus of Princeton has been wonderful and working with Jean Kathrada has bern exceptional. I feel very comfortable with her recommendations and those of the technicians that work on my car. working with Jean Kathrada has bern exceptional. I feel very comfortable with her recommendations and those of the technicians that work on my car. More
by Cms0410
Employees Worked With
Jean Kathrada, Brian Finn
October 27, 2025
It’s always a pleasure working with this dealership. The technician (Tim Kope) that I work with is very professional and always gives me excellent advice regarding the service needed for my car. The technician (Tim Kope) that I work with is very professional and always gives me excellent advice regarding the service needed for my car. More
by margaretfrank01
Employees Worked With
Tim Kope
