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Haldeman Lexus of Princeton
Lawrenceville, NJ
1,153 Reviews
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Showing 1,153 reviews
February 05, 2026
If I could give a zero here I would. Worst potential car purchasing experience of my life. I only was shopping there because my car was in the shop and I was given a loaner. I went in Worst potential car purchasing experience of my life. I only was shopping there because my car was in the shop and I was given a loaner. I went in with Andy as the salesperson. He was not personable at all, didn't offer any beverage to us, was slow moving and turtle like, and didn't talk during any of the test drives. It was like he didn't need or want the sale; and no one was in there that day at all to purchase a car. And I was in there to buy, I needed a car. He wouldn't budge in pricing of car, and I told them beforehand my price point. Andy said things like "What you want?" "Take your trade in to the junkyard then?" Basically had no motivation to negotiate and only went back to the manager 2 times and then just sat there. The car was a Ford edge. A car that tire lights were on, there were side panel damages, which Andy said was ok and not needed to worry about, and a wheezing noise was made when accelerating. The worst though was the manager named Charlie who accused me of trying to steal the loaner when I was leaving. I said I don't have a ride home, we brought the loaner and he said oh well get an Uber. Meanwhile my car was still in their shop so a loaner was still warented because I was still contemplating fixing my car. He didn't even try to work with us at all and honestly if they had gone down 500, I would have taken the non-lux car off their lot. Instead we stood outside, my 74 year old mother and myself to wait in 5 degree weather for an UBER. Took my money to Hyundai in Ewing where I bought a Ford Edge that was in way better condition anyway! Lexus dealer was cruel and inconsiderate, lost a for sure sale. Not personable at all, not willing to negotiate to try to sell, was it because we were female? Horrible will never recommend. Oh and Kim gave a follow up call to see about my experience and I told her what had happened, why did it take 3 days to follow up? Just cruel and horrible salespeople. More
by Shar
Employees Worked With
Charlie, Kim, Andy Sinha
February 04, 2026
I had a great experience at the dealership, My car was checked out quickly. Tim answered all of my questions and was very friendly and professional. The waiting area was very comfortable. checked out quickly. Tim answered all of my questions and was very friendly and professional. The waiting area was very comfortable. More
by Pam Vagnozzi
Employees Worked With
Tim
February 04, 2026
I had a very positive experience at Haldeman Lexus of Princeton. I found the used truck I was looking for. Navid Aslami my sales consultant was very thorough and helpful with assisting me with my questio Princeton. I found the used truck I was looking for. Navid Aslami my sales consultant was very thorough and helpful with assisting me with my questions regarding my purchase of my new vehicle. He was a pleasure to work with! More
by jamespeffer.14
Employees Worked With
Navid Aslami
January 24, 2026
I Editing this review to 5 star. After General Sales Manager talked to me very unprofessionally, Hristo responded to my review and called me as well. He then scheduled appointment an After General Sales Manager talked to me very unprofessionally, Hristo responded to my review and called me as well. He then scheduled appointment and assigned Tech person Wilson who was able to resolve remote park issue on my wife’s phone. Greatly appreciated help from Hristo and Wilson and their professionalism made me change my review to 5 star and they deserved it. Thank you again Hristo and Wilson. Hristo also authorized to mail my registration plate and documents to my home and saved us a trip More
by pkansupada
Employees Worked With
Wilson- 5 star, Hristo Stoykov, Brian Finn
January 23, 2026
HLOP provides great customer service. They are efficient and transparent communicating updates. I especially appreciate the video updates that are sent to explain what was done during the They are efficient and transparent communicating updates. I especially appreciate the video updates that are sent to explain what was done during the service. More
by EM
Employees Worked With
Tim Kope
