Haldeman Lexus of Princeton

Lela Hill was so great to work with! We had a tough time finding a car in today’s market and she made the experience so pleasurable. She was knowledgeable, patient and very reasonable wh We had a tough time finding a car in today’s market and she made the experience so pleasurable. She was knowledgeable, patient and very reasonable when it came to dealing with our trade in. Would highly recommend buying a car from Lela at Haldeman Lexus! More

Andy Sinha is a perfect gentleman , a kind soul . Andy and the Haldeman Lexus Team made my recent purchase the best auto buying experience of my life! Thanks Andy & the Haldeman Team! Andy and the Haldeman Lexus Team made my recent purchase the best auto buying experience of my life! Thanks Andy & the Haldeman Team! More

Very helpful! Lela was my contact, not pushy and they had exactly what I wanted. Lela was my contact, not pushy and they had exactly what I wanted. More

Lela Hill is incredible. Her sales performance is outstanding. Very happy with the trouble free process Her sales performance is outstanding. Very happy with the trouble free process More

Profit over safety and rude sales person is how I would sum up my experience. I decided to write this review after taking my car for it's first oil change at an independent shop and was told that I needed sum up my experience. I decided to write this review after taking my car for it's first oil change at an independent shop and was told that I needed my brakes and rotors replaced. I drove just under 5k miles when I took it to the shop. I confirmed all the brakes/rotors needed to be replace by going to another Lexus dealership and they confirmed all brakes and rotors were recommended to be replaced during the CPO process but Haldeman decided against the recommendation. I do recall during the purchasing process inquiring about the brakes and when they were last serviced. I was explicitly told by Jay Pandey that they met Lexus' CPO criteria. It's sad that the sales team and dealership would go against their technician's recommendations over a safety item, especially since the CPO criteria doesn't take into consideration things like rust and only measure thickness of the material. Additionally, Jay Pandey was very rude during the entire process. He did not provide a walk through of the vehicle and expected me to know all of the different functionality. While attempting to negotiate the listed price, he refused to discuss pricing while adding documentation fees to the price tag and literally told me to 'get out' when I told him I want to negotiate the price and I wouldn't accept the documentation fee. The whole situation got escalated to Hristo Stoykov and we finally reached a deal after Hristo provided a 'discount' equivalent to the dealership fee and reduced the price by removing the 'CPO' extended warranty. Overall, I would not recommend this dealership but if someone does choose to buy a car from them, I would pick a different sales person and request a full detailed service history and technician's report (based on my understanding, this should be provided at the time of purchase per Toyota's policy but this wasn't provided for my transaction). More

It was an absolute pleasure working with Syed Imran Ahmed, Sales Executive at Haldeman Lexus of Princeton and I would give a 5-star rating to Syed. His initial pitch in our first enquiry call was welco Ahmed, Sales Executive at Haldeman Lexus of Princeton and I would give a 5-star rating to Syed. His initial pitch in our first enquiry call was welcoming and that inclined us to approach the Lexus for further discussion. Syed takes the personal accountability throughout the process of Sales until handover of the car, thereby ensuring customer satisfaction in every step! Special shout-out to the General Sales Manager (GSM): George Able for approving quick/great deal, and Brian Finn from Finance in helping us with a smooth paper work! I would also like to thank Phil, Delivery Specialist for explaining and ensuring the features while handover! Kudos to the entire Haldeman Lexus Team at Princeton for their extraordinary work! More

This is my second time purchasing a vehicle from Halderman Lexus. Seyd Amed was fantastic, very professional honest and very respectful. He took the time to listen to what I wanted, answering all m Halderman Lexus. Seyd Amed was fantastic, very professional honest and very respectful. He took the time to listen to what I wanted, answering all my questions. What a fabulous experience. I would highly recommend Haldeman Lexus to any one looking to buy a new or used vehicle. Thank you Seyd you are the best. Sincerely Olive Thomas More

I wanted to reach out and let people know how awesome the staff was in particular Scott Hallman. I reached out to him about a 2018 GS Fsport for myself. The guy comes in early on his day off to get the deal staff was in particular Scott Hallman. I reached out to him about a 2018 GS Fsport for myself. The guy comes in early on his day off to get the deal done; and he was a true pleasure to work with. Had the car ready to go when I got there and had my trade evaluated while I was test driving. I was super direct with him; and he not only appreciated it but reciprocated it. We got the deal done quickly and seamlessly. He went the extra mile on his day off to work around my schedule as I had a limited window to get a deal put together because I work largely at night. I will be back in during the spring to trade out my wife’s vehicle with Scott. This dealership has an amazing team. Brian in F and I was a pleasure to work with as well. No games..no wasted time. He presented me with options, explained the details and got me in and out. More