
Haldeman Lexus of Princeton
Lawrenceville, NJ
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I purchased a 12 volt battery for my Lexus RX450h from this dealership. The battery failed within warranty of two years by Lexus. When I went to get the battery replaced, they refused to honor the warrant this dealership. The battery failed within warranty of two years by Lexus. When I went to get the battery replaced, they refused to honor the warranty without the receipt. Since I am not able to find the receipt but provided other proof such as bank records and the original battery box with all sale details. But they don’t agree and asked me to pay for the replacement which we did. Although they agreed to process a refund, if I can find the receipt later. I am not happy with this unfair deal! I will request for the management to reconsider and provide refund without the receipt. Expect an expedited response as soon as possible. Thanks More
Outstanding staff and service , fast and great work, always in contact making sure everything was being handled expertly great experience .. always in contact making sure everything was being handled expertly great experience .. More
We highly recommend Haldeman Lexus of Princeton. The staff were extremely professional. Mr. Mike Collins was superb. He walked us through the whole process. We needed a reliable transportation becau The staff were extremely professional. Mr. Mike Collins was superb. He walked us through the whole process. We needed a reliable transportation because we are healthcare professionals. He gave us choices that made real sense to us. Mike made whole buying experience a pleasure! Thank you Mike and thank you Mr. Christoff for looking out for us Nurses. More
I don’t have any worries about car issues since I have my Lexus bought and care with this dealer. Although the maintenance fees is high but it is worthy. Love the lounge to relax when your car is taken care Lexus bought and care with this dealer. Although the maintenance fees is high but it is worthy. Love the lounge to relax when your car is taken care and the warmth from the personal who works there. More
This was my 1st time visiting Haldeman Service Dept. I recently purchased my Lexus NX350 from another non-Lexus Dealer and needed Key Fobs programmed. Tara was very courteous, knowledgeable and helpful. I recently purchased my Lexus NX350 from another non-Lexus Dealer and needed Key Fobs programmed. Tara was very courteous, knowledgeable and helpful. My whole time there she kept me informed of the progress. I will definitely be using this dealership as my 1st choice for service of my NX 350, in the future. More