Haldeman Lexus of Princeton

Sold me a car, and then sold it to someone else I called the dealership on Monday 12/10/18 and inquired about a CPO 2017 NX200-T FSPORT that I found on their site. I had been looking for this model I called the dealership on Monday 12/10/18 and inquired about a CPO 2017 NX200-T FSPORT that I found on their site. I had been looking for this model with the Red Interior for some time. I spoke to Francis Theuer, and told him that I wanted the vehicle (site unseen), would pay full asking price, and pick it up on Saturday as the dealership was 2 hours from my home. Francis took my credit card over the phone and billed my account (posted that same day). He also asked for, and I provided, pictures on my driver's license and current insurance card so that he could start the paper work. I tried to reach Francis on Thursday 12/13 via text, and he replied that he could not respond; busy. Today, 12/13 he calls and says that "someone" sold the car the day before while he took the day off. I called dealership and spoke to a Manager David Dougherty, who tol me the car was actually sold earlier in the week. They just now credited my account! This is not yet over. I am contacting BBB and left a message with my lawyer to see if having charged my account and then selling is breach of contract. More

Incredible Professionalism Jon Sanchez exceeded my expectations. I rarely buy cars and when I do it's always a stressful experience. He made me feel comfortable and really expre Jon Sanchez exceeded my expectations. I rarely buy cars and when I do it's always a stressful experience. He made me feel comfortable and really expressed his knowledge of the Lexus vehicle line up. The only reason I would return and or refer my friends here is because of him. More

Very Happy Our recent experience of purchasing a new Lexus with the able assistance of Zena Demirceviren, Sales Excutive, Hadelman Lexus of Princeton, was very p Our recent experience of purchasing a new Lexus with the able assistance of Zena Demirceviren, Sales Excutive, Hadelman Lexus of Princeton, was very pleasant and smooth. She was knowledgable and patient giving us plenty of time to test drive different models and to reach decision. when we express our hesitation to drive the brand new car at night in the poring rain, she and Andrew Ertingu, Technological Specialist, kindly delivered the new car to our garage right after we got home. Well, that what we call a real service and we are thankful. In follow up, a few days later, Andrew spent sometime with us to help us familiarize with various features, their functions and how to operate them. We do appreciate this additional help. The Lees More

Excellent! I worked with Scott Hallman and have purchased 3 cars with his assistance. He was informative, knowledgeable, experienced and followed up on all ques I worked with Scott Hallman and have purchased 3 cars with his assistance. He was informative, knowledgeable, experienced and followed up on all questions. When the car was delivered he made sure I was comfortable with understanding the details of the car.. Scott is an asset to the dealership. I have purchased cars from other dealerships but my experience with Scott was by far the most comfortable, courteous and reliable. More

Great painless experience. Mr. Ali was knowledgeable about the vehicles and a great person to work with. He was straight forward about what can be done. This is also a testament Mr. Ali was knowledgeable about the vehicles and a great person to work with. He was straight forward about what can be done. This is also a testament to the folks in Finance that helped seal the deal. I had a wonderful experience working with Mr. Ali, and would be happy to get another car from him. More

Great experience Ali was very helpful and very knowledgeable, he helps me make the right move on choosing my car and also was very patient and concerned about my happi Ali was very helpful and very knowledgeable, he helps me make the right move on choosing my car and also was very patient and concerned about my happiness throughout the whole process. More

Excellent Experience Ali was great. He was very knowledgeable about the whole car. He also helped us meet a time crunch. He did a great job helping making the task of buyi Ali was great. He was very knowledgeable about the whole car. He also helped us meet a time crunch. He did a great job helping making the task of buying a car painless. More

Great Experience We had a great experience working with Scott and the team. They made car buying easy and seamless and helped the entire process move along smoothly a We had a great experience working with Scott and the team. They made car buying easy and seamless and helped the entire process move along smoothly and efficiently. More

Helpful and great service I recently purchase a ls 460 and received a top notch service from Ali. Ali was responsive knowledgeable and time efficient. Highly recommened Thank y I recently purchase a ls 460 and received a top notch service from Ali. Ali was responsive knowledgeable and time efficient. Highly recommened Thank you Ali More