Haldeman Lexus of Princeton

Enjoying my new Lexus on vacation I walked into Hademan Lexus, expecting to do some "comparison shopping" and then return to the first dealer I'd visited to make a purchase. To my surp I walked into Hademan Lexus, expecting to do some "comparison shopping" and then return to the first dealer I'd visited to make a purchase. To my surprise, Haldeman offered a great deal, a fair trade-in allowance and I ended up making the purchase on the spot. The quick turnaround enabled me to take my brand new car on vacation 3 days later! I am still away, and much enjoying the car. I will be back for lessons on some of the bells and whistles, but it is a smooth, comfortable ride. I am delighted - thanks to John DeFrancis and Kelly Lyall for excellent service. More

Simple, smooth easy process This was my third Lexus and this was absolutely the easiest experience I have ever had when getting a new car. No bait and switch, no misunderstandin This was my third Lexus and this was absolutely the easiest experience I have ever had when getting a new car. No bait and switch, no misunderstandings, no back and forth negotiations. They put their best foot forward right from the beginning. I would absolutely encourage anyone to go to this dealership. It was worth going out of my way to get a vehicle here More

This is my second lease with Haldeman Lexus. My salesman, Joseph Laurito, was of tremendous help in explaining all details I was considering with the different models. He made me feel comfortable My salesman, Joseph Laurito, was of tremendous help in explaining all details I was considering with the different models. He made me feel comfortable and the paperwork was so much easier than I had anticipated it would be! I certainly recommend him and the Haldeman Lexus dealership to my colleagues, friends and family. Thank you for such a positive experience! A huge thank you to Joseph Laurito, Brian Bennett (General Manager) and Kelly Lyall (Financial Services Director). More

Best car buying experience! Excellent customer service and follow up! Scott made the whole leasing process super easy and everything was ready when we arrived. Craig explained th Excellent customer service and follow up! Scott made the whole leasing process super easy and everything was ready when we arrived. Craig explained things thoroughly and the whole experience was a breeze! More

Above the rest. From the moment you walk through the door you know you are purchasing quality, luxury, and exceptional service. Staff is professional, courteous and From the moment you walk through the door you know you are purchasing quality, luxury, and exceptional service. Staff is professional, courteous and demonstrate outstanding customer service. Dealership offers amenities such as a customer lounge with refreshments to ensure customers are comfortable and treated well. Outstanding experience! More

Kevin Dunn Fantastic Service, Great Buying Experience My experience was with Kevin ,Excellent Customer Service. I was very happy with my purchase.The sales process was quick and easy.It was easy, i was in My experience was with Kevin ,Excellent Customer Service. I was very happy with my purchase.The sales process was quick and easy.It was easy, i was in and out quickly and everyone was very nice while accommodating. Everything was disclosed to me up front so there were no surprises. More

Lease was a breeze Had a great experience leasing my 1st luxury vehicle at Haldeman Lexus. Edward Steele was personable, knowledgeable, upfront and not at all pushy. We Had a great experience leasing my 1st luxury vehicle at Haldeman Lexus. Edward Steele was personable, knowledgeable, upfront and not at all pushy. We had a great leasing experience and also are also appreciative of the technology support team. We've utilized them a few times already! More

Best 1st time buying experience EVER! I came to Haldeman looking for a 2014 Mazda3 that was listed on their online website. I was immediatly greeted by a sales rep named Edward who was so I came to Haldeman looking for a 2014 Mazda3 that was listed on their online website. I was immediatly greeted by a sales rep named Edward who was so down to earth. I was so nervous with this being my first time buying a car. He made me feel very comfortable and confident about my decision. I was worried about not being approved, but he assured me I had nothing to worry about. He came back periodically from the financing office to check on me, and cracked a great deal of jokes which made the time go by so quick. This guy was so down to earth, and straight forward that I could have not asked for a better experience. Thanks again Eddie!! More

Horrible PreSales experience and Humiliation I want to share my frustration and amount of humiliation I had to go through at so called best dealership. It is generally unfortunate to get bad expe I want to share my frustration and amount of humiliation I had to go through at so called best dealership. It is generally unfortunate to get bad experience at any Lexus dealerships or even another Luxury brands. However their "General Sales Manager" of "Haldeman Lexus of Princeton" made it happen. This was the worst experience when he raised his voice on me in front of my wife and kid. He started walking away while I was sharing what Sales Executive promised me. He has no respect for the customer who spent total of 3 hours and 40 mins at his dealership. He didn't apologize for raising his voice nor on behalf of his sales people who are making false promises over the phone and infact when requested, that he should speak to his salesman in front of me, he replied that he has already done that. We still thought that it's a great car and just to buy a car, we thought of proceeding but later realized that if a presales is so bad, post sales will be worst. Lexus "IF YOU WANT TO PROTECT YOUR BRAND, YOU NEED TO REEVALUATE YOUR DEALERS". We knew the car is great and we made a deal with their competitor and will be receiving our car tomorrow. More

Great service "Kevin Dunn provided us a great used car buying experience. He listened to us showed us only the cars we were interested in, gave us a fair price and "Kevin Dunn provided us a great used car buying experience. He listened to us showed us only the cars we were interested in, gave us a fair price and the deal was struck with minimum fuss. I wish all car purchases could be so hassle free. Keep it up Kevin" More