Haldeman Lexus of Princeton

Horrible Customer Service We went to buy a GS 350 and the salesman really wanted nothing to do with us. We wanted to test drive a certified used car but we were not keen on th We went to buy a GS 350 and the salesman really wanted nothing to do with us. We wanted to test drive a certified used car but we were not keen on the color. His response was "if you try it do you plan on buying it"! Not only was this offensive, he told us that there were no special financing offers which we later found out was a complete lie! We ended up going to Freehold Lexus that same day and left with a beautiful car! You need to check out Ray Catena in Freehold -- it is a top class dealership! They really care about their customers! More

Haldeman Lexus is consistently professional, knowledgeable We consistently have a great experience with Haldeman Lexus, and Joseph Laurito in particular. He is knowledgeable and doesn't try to SELL a car. He We consistently have a great experience with Haldeman Lexus, and Joseph Laurito in particular. He is knowledgeable and doesn't try to SELL a car. He helps you make an informed decision as to what will best work for you. Couldn't recommend him more highly! Our family has had a very positive relationship with Haldeman Lexus for 12 years, and recommend it to all our friends. Craig Gilmore was very clear and concise about all the financial aspects of purchase/ leasing. Tara Hollowell in service has also been a great help ...morecent experience. More

RX350 Lease Great experience and very professional. All our needs were met and Kevin spent a lot of time helping us achieve our goal. It was evident that Kevin Du Great experience and very professional. All our needs were met and Kevin spent a lot of time helping us achieve our goal. It was evident that Kevin Dunn wanted to take the time to give me options to help us meet our requirements. He was friendly and respectful and definitely not pushy. More

Joseph Laurito very surprised with the service Joseph Laurito is very good seller. He was ready for sell exactly at the appointment time. Basically he now answer on every question you ask. Thanks f Joseph Laurito is very good seller. He was ready for sell exactly at the appointment time. Basically he now answer on every question you ask. Thanks for great service More

It was an awesome and exciting experience for Angela and me. This was our first ever luxury vehicle purchase and we were very impressed by the facility and the friendliness and professionalism of the employees t This was our first ever luxury vehicle purchase and we were very impressed by the facility and the friendliness and professionalism of the employees that we dealt with. The showroom was impressive with the wood walls. Noel was able to provide us with everything that we asked for. Lou was very helpful by answering the many questions that we had and he escorted us to the impressive customer lounge. Andrew spent an hour with educating us on the use of all of the gadgets in the car. Kelly was funny and she made the whole financial transaction enjoyable. What a team of professionals!!! More

Car great. Title and tag process horrendous My car was purchased 12/26. My temporary tags expired on 1/14/16. The dealership lost the certificate of origin for my car. I had to take 3 hours out My car was purchased 12/26. My temporary tags expired on 1/14/16. The dealership lost the certificate of origin for my car. I had to take 3 hours out of a busy day to drive to the DMV to get another temporary tag. Was berated by the woman there because my tag expired as if it was somehow my fault. I paid cash for my car. In my opinion i should have received the title and certificate of origin the day i picked up my car!! This is ridiculous. The new tag cost $20 and is good for 30 days. I have been informed that this is all the DE DMV can do for me and evidently if my new tags aren't in by 2/11/16 i am simply out of luck. Haldeman Lexus hasn't done anything to help me. I spoke to a manager named John on 2/13. He promised to call me back after he spoke to the people in the Title department. Guess what-I'm still waiting for him to call me back. This is the 2nd car i have purchased here however the name of the dealership has changed since my first purchase. If I had known what I was going to deal with after the purchase i would have bought the car in Wilm. DE. I am not impressed with this purchase in any kind of a positive way and would not recommend this dealer. More

very satisfied this is the 2nd car that I have purchased from the dealership, an 2010 rx350 and this one a 2016 rx350. the salesman Kevin Dunn was very professional this is the 2nd car that I have purchased from the dealership, an 2010 rx350 and this one a 2016 rx350. the salesman Kevin Dunn was very professional not pushy like a lot of car salesmen are. He knew his product and how to present it, I did not fell pressured. You have to improve on the snavcks in the lounge. Richard Smith More

Very well experience John Di Francis Was very helpful and wonderful to deal with. He was kind and answer all of our questions as well as our email after we took our new ve John Di Francis Was very helpful and wonderful to deal with. He was kind and answer all of our questions as well as our email after we took our new vehicle home More

2015 Lexus NX Great experience. Joseph Laurito and his team were great! This was my first purchase at Haldeman Lexus, but my family has been purchasing from them Great experience. Joseph Laurito and his team were great! This was my first purchase at Haldeman Lexus, but my family has been purchasing from them for years. I'm sure this wont be my last purchase. More

Better than Expected I had leased two cars from this dealer some years back and chose to drive another brand of automobile for the last 7 1/2 years. I really missed drivi I had leased two cars from this dealer some years back and chose to drive another brand of automobile for the last 7 1/2 years. I really missed driving a Lexus and decided to go back with a definite focus on the '16 RX 350. Joseph Laurito was my salesperson. I had expected to get a new car but did not expect to drive it off the lot that day. Joseph was easy to work with, he took me seriously and respected my concerns. He walked me through the entire process and offered me options to choose from so that I could make a well informed decision. I leased a beautiful car and couldn't be happier. Joseph has made himself available to me for any questions I might have and followed up with me the day after to make sure I was comfortable with everything. The entire process can be overwhelming, particularly when you do it in one day. I was given a very fair deal both on my trade in and the new lease and am very pleased with the dealership and my experience. More