Haldeman Subaru

Twice went to shop for Subaru, called ahead to verify if vehicle was in inventory. They said yes. Got there, couldn’t find the car. After 30 minutes and confusion they said in was in the shop being fixed vehicle was in inventory. They said yes. Got there, couldn’t find the car. After 30 minutes and confusion they said in was in the shop being fixed. Come back tomorrow……….went to look again at another 🚘. Pre Owned. It seems, as a almost customer on yelp indicated, the price they give you as they boost up the price with fees, depends on your gender. I can confirm this in writing,…………….Years ago Haldeman was noted for good ole boys stuff, something’s never change. More

Thee was a mix-up ordering windshield. Service coordinator Joanne made up for this. She was the best in all my 6 years as a customer. Service coordinator Joanne made up for this. She was the best in all my 6 years as a customer. More

eThe people were courteous and answere questions, The waiting room and available c0ffee was a nice touch. waiting room and available c0ffee was a nice touch. More

The agent that was supposed to service my Honda CRV was not working with me price wise. not working with me price wise. More

You have the wrong guyI do not own a Subaru You keep You have the wrong guy I do not own a Subaru You keep sending me these texts even though I’ve informed u numerous times to stop You have the wrong guy I do not own a Subaru You keep sending me these texts even though I’ve informed u numerous times to stop More

The Haldeman staff restored my faith in Sabaru that your Scott Harvey dealership removed. If not for Haldeman, I’d be driving a Ford right now. Scott Harvey dealership removed. If not for Haldeman, I’d be driving a Ford right now. More

Usually extremely friendly however this trip was different. I understand with COVID everything is tough but immediately entering the Subaru service office I saw that it wasn’t going to be a great vi different. I understand with COVID everything is tough but immediately entering the Subaru service office I saw that it wasn’t going to be a great visit. The service woman was having a nice conversation with a fellow employee and I waited. Then monotone “what are you here for? picking up or dropping off? If your going to make me wait please say hello. Set the tone for everything to follow. She said it would be an hour to 1 1/2 hours. “I know a first visit with nothing wrong is not 1 1/2 hours and if it is, then you should let me know”. I said it a bit strong not loud. She just stares at me. Please I want to run out of here I’m thinking. And Im not listening anymore. Anyways I wait in the quiet room. At 55 minutes I get the finished text. congratulations. I go back to Subaru service woman and she says my keys are up front. I say “ I apologize if I was rude before” I need something…… nope Nothing… dead eyes again. I’m outa here This is not my first service visit. You guys are fantastic I own an ford edge and had previously had 2019 ascent. In fact you have my edge now in service. I purchase all 3 vehicles here and I do plan on being a client in the future. No worries but jeez…. I can’t go thru that again More

I simply love this dealership, they always take care of you! 10/10 amazing wow you! 10/10 amazing wow More

I requested that the indoor air filter be replaced but the tech only cleaned the area. I gave the service writer a $20.00 coupon for $100.00 service and was not used as the filter was not replaced as requ the tech only cleaned the area. I gave the service writer a $20.00 coupon for $100.00 service and was not used as the filter was not replaced as requested and the problem still exists at this writing. I did not have the coupon returned as it was not used. More

Haldeman has great service. Call before doing any additional work but do a thorough diagnostic to let you know status. additional work but do a thorough diagnostic to let you know status. More