Haldeman Subaru - Service Center

Great! Always get great service. Ready when promised. I drop my car off they take me home and pick me up when my car is done. Always get great service. Ready when promised. I drop my car off they take me home and pick me up when my car is done. More

Great customer service Our car was experiencing a lost of wind shield wiper. We were far from our home it was raining and state and Haldeman Subaru treated us as if we wer Our car was experiencing a lost of wind shield wiper. We were far from our home it was raining and state and Haldeman Subaru treated us as if we were one of their regular customers. they were quick to solve our problem and to put us back on the road. Thank you More

Waited too long Bright car in at 7:50am . Called to check status at 12:38pm . Was told about an hour . Arrived at 3pm and waited until 5:10 . Was informed that “my te Bright car in at 7:50am . Called to check status at 12:38pm . Was told about an hour . Arrived at 3pm and waited until 5:10 . Was informed that “my tech” went to a dr appointment while working on my car and failed to tell anyone . More

Pleased as always! I had to replace 2 tires suddenly in the middle of the week. Paul & Nicole fit me right in & helped me choose the appropriate tires for my car. They w I had to replace 2 tires suddenly in the middle of the week. Paul & Nicole fit me right in & helped me choose the appropriate tires for my car. They were both kind, patient, & honest & I will continue to service my vehicle at Haldeman. More

Prompt service, knowledgable and friendly staff The best way to get an "excellent" rating from me is to provide prompt service, have a knowledgable, friendly staff and not treat me like I don't know The best way to get an "excellent" rating from me is to provide prompt service, have a knowledgable, friendly staff and not treat me like I don't know about my car. The team recently repaired my Lexus ES 350 (baby blue) from an accident and so far so good with the repair. The team turned around the repair in less than the days quoted from the insurance company and all looks well. Thank you for detailing it too cause it needed it :-). The person I spoke with during this time was Sarah (front desk), who was patience, knowledgable and very friendly, which is what you need when trying to get the details on getting your car repaired, dealing with the insurance and rental car companies. I also had an extensive conversation with Bill Hartman and that eased my concern on bringing my Lexus to a Ford/Subaru collision center (now Lexus)...LOL More

Great prompt service Very happy with the service, as usual. I have the Auto Butler service on both my cars and the cars come back looking as good as new. This time was not Very happy with the service, as usual. I have the Auto Butler service on both my cars and the cars come back looking as good as new. This time was not as thorough as usual. The interior detailing was lacking, inside of windows didn't seem like they were cleaned. In all honesty, I'm not sure what the package includes, so maybe this is normal and they went above and beyond in the past. More

Helpful, knowledgeable, quick and courteous. Air conditioner issue, knew vehicle history, found problem, knew about my extended warranty, set me up with a ride home because the repair was going t Air conditioner issue, knew vehicle history, found problem, knew about my extended warranty, set me up with a ride home because the repair was going to be longer then first expected, had parts and competed prior to the time quoted. Even took the time to research a possible feature programming issue, which turned out to be not available feature on my model year. More

Very good service Good experience here Everyone did a great job from the desk person to the service staff who change oil and checked the tires out and made sure that a Good experience here Everyone did a great job from the desk person to the service staff who change oil and checked the tires out and made sure that auto was working properly that day More

Service department appears to be in chaos! Service department claims part I have an issue with is quirky. My point is that it NOW is working differently than it has, but service maintains all Service department claims part I have an issue with is quirky. My point is that it NOW is working differently than it has, but service maintains all is good with it...but I see pro lems with it still. More

Quick & Efficient The appointment was quick and efficient. The car was brought in services. Before I knew it, they wetcalli g my name that the car was done. Didn’t exp The appointment was quick and efficient. The car was brought in services. Before I knew it, they wetcalli g my name that the car was done. Didn’t expect to be done quickly. More