Haldeman Subaru - Service Center

Excellent service and staff Excellent service on my Subaru Outback for its 6 month 6000 mile first service plus auto butler. If I had one complaint it would be I was missing a bu Excellent service on my Subaru Outback for its 6 month 6000 mile first service plus auto butler. If I had one complaint it would be I was missing a bumper magnet after service, but can't be sure it was lost at your dealer ship. More

Disappointed Customer I don’t like that I have to make an appointment three weeks in advance. They only seem to be interested in Ford products. I only go there because the I don’t like that I have to make an appointment three weeks in advance. They only seem to be interested in Ford products. I only go there because they are the closest dealership. I’m sorry I bought three Subarus from this dealership. I won’t be buying Subaru anytime soon. I wouldn’t recommend this dealership to anyone. More

Paul is extraordinary!! Had me in and out faster then I expected. Paul always lets you know what’s happening and treats you like family. Always an excellent experience! Had me in and out faster then I expected. Paul always lets you know what’s happening and treats you like family. Always an excellent experience! More

Service was outstanding and I could go on and on about the technician who worked on my vehicle. Shop would be better if it had a/c. was outstanding and I could go on and on about the technician who worked on my vehicle. Shop would be better if it had a/c. More

For the extra money I spent I expected more personal servi. I spent extra money for the in house service plan the extended warranty. So far, the thing that has really stood out is how long it takes to get an ap I spent extra money for the in house service plan the extended warranty. So far, the thing that has really stood out is how long it takes to get an appointment that fits my schedule. Also, nobody has really asked about my satisfaction with the vehicle. I am pretty underwhelmed. The electronics package (Nav and entertainment) is really a step backwards from my 2014 Cross Trek. I asked the service person to look at the nav and they came back and said I had to download and install the update. So after spending two hours in the shop in the morning, I had to go home and spend two hours on my computer figuring that out. When I finally installed the up dates, it was still sub par. Also the stereo is not compatible to a classic iPod which I had specifically asked the salesman about. So I had to spend $250 on a new iPod touch. Small stuff, but very important to me. More

Very happy with the service team I was very happy with the work done and information explain to me. work was done in a timely manner and was very happy with the results I was very happy with the work done and information explain to me. work was done in a timely manner and was very happy with the results More

Good place I’ve been treated with respect here. First time they took my car through the wash and accidentally mangled my license plate and license plate frame. I I’ve been treated with respect here. First time they took my car through the wash and accidentally mangled my license plate and license plate frame. I decided to order tires from them as well, scheduled tire installation and was given 20 dollar off from labor due to the license plate mishap. Tire installation day, their tool to install tires cracked so am waiting to reschedule. Seems like I’ve just personally had bad luck here, but they dealt with it accordingly so far, so it would be disrespectful for me to give a bad rating. I respect the people that work here, specially Nicole and Dean who are professional and are real people that understand how to de-escalate these sort of situations. Look forward to coming back to the dealer for tire installation and future service. Hopefully with less bad luck! More

Efficient and Friendly Scheduler was efficient and managed to complete all work in 1 day ! Cashiers were competent. Work was completed sooner than expected and car was wash Scheduler was efficient and managed to complete all work in 1 day ! Cashiers were competent. Work was completed sooner than expected and car was washed without asking. More

Helpful The woman and man that helped me with my car at the service center were very helpful and kind. Thank you for all your help. The woman and man that helped me with my car at the service center were very helpful and kind. Thank you for all your help. More

Smooth I like the quiet room. My car was bought at Haldeman and I feel it’s the best place to get work done. I always get seen quickly. I like the quiet room. My car was bought at Haldeman and I feel it’s the best place to get work done. I always get seen quickly. More