Haley Ford

Thank you for your hard work!! My husband and I were in the market for a used vehicle and it seems as though we had searched the entire state or Virginia to find the right one. We My husband and I were in the market for a used vehicle and it seems as though we had searched the entire state or Virginia to find the right one. We were not the easiest customers; however, Issac Ketchum, our sales representative was incredibly patient with us and, in my opinion, went above and beyond to secure the sale. Along with that, he followed up with a phone call several weeks after the sale to ensure we were satisfied with our new purchase. Jermaine Dunn was flexable and understandig as he worked with us as we secured our funding from my banking institution in Wisconsin (Go Packers!). I can not thank them enough for all everything they did to assist us in purchasing the vehicle we wanted at a price we could afford. More

Where do I start?! They were amazing!!! I don't have the best credit so when I went in I completely expected for them to tell me within 5 minutes "nope, sorry we can't h They were amazing!!! I don't have the best credit so when I went in I completely expected for them to tell me within 5 minutes "nope, sorry we can't help you", but this was not the case by far! It took a little time but I drove off the lot with my brand new Ford Fiesta (that only had 7 miles :) ) My husband and I worked with several employees and each of them treated us professionally and made us feel welcomed and appreciated! Even if I wouldn't have been able to get a car I would have still considered our trip worth it for the good company and many laughs while waiting around. I give them 5 stars!!!! Thank you so much Haley Ford for all you did and I'm excited to be working with you going forward! I'm recommending everyone I know to come get a car with these wonderful people! You all rock!! More

My new Ford Escape Purchase I went to Haley Ford on Saturday, June 7, 2014, with the intention of "just looking" at the 2014 Ford Escape. Didn't take me long to become a "buyer" I went to Haley Ford on Saturday, June 7, 2014, with the intention of "just looking" at the 2014 Ford Escape. Didn't take me long to become a "buyer". Isaac Ketchum, the sales rep, was very knowledgeable about the Escape and answered my many questions with patience and great customer service. Will Zerull, the new car manager, was also very kind and between the two, made my purchase a very easy and enjoyable experience. I'm a happy Haley Ford customers!! More

Great experience Everyone here was more than helpful and very honest. No one pressured me into any vehicles I wasn't interested in. I would recommend Haley to any of Everyone here was more than helpful and very honest. No one pressured me into any vehicles I wasn't interested in. I would recommend Haley to any of friends looking for a car and tell them to request Shawn. More

Good Bye Drivetime; Hello Life!!! Shawn Adkins was very patient with me and explained all the paper in detail so I could understand. With his help I was able to get away from Drivetime Shawn Adkins was very patient with me and explained all the paper in detail so I could understand. With his help I was able to get away from Drivetime's high interest rate & three times the value of the car's worth I purchased from them. No more major breakdowns, nore major fixes everytime I get the car inspected, no more outrageous fees becuase your're a day late, or call multiple times a day because you set up from your bank to make the payments instead of using their online service that has a fee for every little thing. Shawn is my hero for getting me away from Drivetime. Thank you Shawn so much for selling my 2014 Ford Focus to me! May God richly bless you in all you do and the lives you touch!!! More

Like family My husband and I came to Haley Ford to look at a Mustang because a friend recommended it. We were greeted as soon as we got out of the car by Wayne. H My husband and I came to Haley Ford to look at a Mustang because a friend recommended it. We were greeted as soon as we got out of the car by Wayne. He was friendly and not pushy; offered for us to take the Mustang for a drive. We liked the car but didn't make a commitment to Wayne at that point. We had questions about an Explorer also. Wayne showed us 3 Explorers, each being a little different. Wayne answered all of our questions with patience and a good knowledge of the vehicles. My husband and I decided to buy the Mustang and the Explorer! Wayne introduced us to Will (super nice!) and between those 2 guys the paperwork was a breeze. Then we met Jermaine and he was also friendly and efficient. Wayne and Will familiarized us with the electronics and by this time we felt like they were family. Great people make a great dealership. More

Repeat buyer - Same dealer & same model! I purchased a new vehicle from Haley in March of 2010. Loved the expereince and the vehicle. Walked around the lot (HASSLE FREE!) while taking my 2010 I purchased a new vehicle from Haley in March of 2010. Loved the expereince and the vehicle. Walked around the lot (HASSLE FREE!) while taking my 2010 to get serviced. Found a 2013 model still on the lot in March of 2014, fell in love, found my salesman (Wayne Richardson) from my first purchase and bought the 2013 that week! Haley truly is the epitome of customer service. I took my 2010 there for every service and also took it to the collision center there when my vehicle was in an accident. Everyone is a pleasure to work with. Haley truly exceeds my expectations! More

car buying i just wanted to take a moment to thank wayne richardson for the great experience of buying a car at haley ford on april12,2014. the purchase of our 2 i just wanted to take a moment to thank wayne richardson for the great experience of buying a car at haley ford on april12,2014. the purchase of our 2013 explorer was so easy and wayne made the entire process so relaxing.my wife nancy just made a friend with wayne right off.thank you haley ford and wayne for our experience. More

My great experience at Haley Ford This was my first experience buying a truck on my own. I am 20 years old and was very excited about buying my first vehicle all on my own. I live in This was my first experience buying a truck on my own. I am 20 years old and was very excited about buying my first vehicle all on my own. I live in Colonial Heights and i went to Cross Roads Ford because it was closer to my house. I found a truck that I liked, the salesman took my information and was suppose to call me back and I never received a call back. After not receiving a call back I decided to go to Haley Ford. As soon as i pulled into the lot I was greeted by a very nice salesmen, Shawn Adkins. He didn't judge be based off of my age, he showed me the vehicle inside and out and we went on a test drive. From that point on, he put every effort into helping me purchase this vehicle. Its the best and nicest truck I've ever had. I'm so grateful for salesmen like Shawn. They even detailed my truck inside and out for free. I look forward to doing business with them again. They made my car buying experience one to remember. I'll definitely be a customer for life. More

My First vehicle purchase I've never purchased a car and thought the prcess would be very long and drawn out.. Boy was i wrong! Ledonta was super friendly and was able to take I've never purchased a car and thought the prcess would be very long and drawn out.. Boy was i wrong! Ledonta was super friendly and was able to take care of me so i felt like i didn't have to put in any effort! Ledonta made my car buying experience awesome!!! I've already referred 4 people in the market for a car to him. Ledonta gets the job done and im very grateful!!!!! More