Haley Toyota of Richmond

There are only two words that you need to know about Haley Toyota of Richmond. "Sean Jones" Simply put he is the reason we crossed the river past 2 other Toyota dealerships and got our new Tundra Haley Toyota of Richmond. "Sean Jones" Simply put he is the reason we crossed the river past 2 other Toyota dealerships and got our new Tundra through Haley. He is the most caring, compassionate, situational and honest salesman we have ever met in 30 years of buying vehicles. The market couldn't be any worse but he rises about the nonsense, allocation mess, chip shortages and potential market adjustments and remains cool, calm and collected. If it was not for seeking Sean out after buying a Venza a decade ago I most likely would not have driven an hour to Haley - EXCEPT - at the time of writing this, they have stayed true and are not charging market adjustments over MSRP. See Sean, relax, and sit back while he grinds to get your allocation. #seansellscars More

Everyone from this dealership is awesome they made the buying experience great they are very caring buying experience great they are very caring More

I had the best experience with Olivia here at Haley Toyota!! She was AMAZING!! I was involved in an accident that totaled my car and need a car ASAP. She found the best car for me and also went ABOVE a Toyota!! She was AMAZING!! I was involved in an accident that totaled my car and need a car ASAP. She found the best car for me and also went ABOVE and BEYOND!! She stayed in communication with me and was very hands on during the process!! Because of her I will continue to support/buy and refer EVERYONE who ask!! Thank you for the WONDERFUL experience and you have a life long client in me!!! She gets all the STARS ⭐️ ⭐️⭐️⭐️⭐️ More

I had a very good experience buying a new Toyota from this dealership. My salesman David Brantley was very professional and really knew his cars. I highly recommend this dealership for your new car purch this dealership. My salesman David Brantley was very professional and really knew his cars. I highly recommend this dealership for your new car purchase. More

Bought a rear garnish from parts and was told letters and emblem would be transferred. Made an appointment at Mc George because Haley was backed up and was told I had to have letters and emblem. Totally wa emblem would be transferred. Made an appointment at Mc George because Haley was backed up and was told I had to have letters and emblem. Totally wasted my time then when I called back was told the same as McGeorge. Doesn’t make sense. Don’t recommend there service department at all they change there information depending on who you speak to. More

I have found them to be upfront on work to be covered vis warranty and mileage, ready on time, courteous, nice work. warranty and mileage, ready on time, courteous, nice work. More

Love this dealer, the workers are very helpful and polite. I was very proud of the my car look after it was detailed. Good to everyone polite. I was very proud of the my car look after it was detailed. Good to everyone More

Abysmal visit last time in the Service Dept.. First one after many good ones. Usually 5 star but found out via a quote that our car has a bent rim. They replaced the tire under our additional warranty we after many good ones. Usually 5 star but found out via a quote that our car has a bent rim. They replaced the tire under our additional warranty we purchased but did not tell me the rim was bent. They said I need it but didn't put in a claim.. Happy to sell me a new one a per a quote buried in our paperwork... My Service advisor never mentioned it nor did he return my call... More

This dealership is great. I enjoy working with them on servicing my car. Thanks again! servicing my car. Thanks again! More

This was our first experience using Haley Toyota. Due to health complications, we utilized their valet service and was very pleased, It was helpful and relieved some stress at this time. I don't know if t health complications, we utilized their valet service and was very pleased, It was helpful and relieved some stress at this time. I don't know if the vehicle was sanitized following service. We'll work with Haley Toyota in the future. More