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Haley Toyota of Richmond

Midlothian, VA

4.6
351 Reviews

3600 Lonas Parkway

Midlothian, VA

23112

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Showing 351 reviews

December 30, 2021

Most easy process ever of buying a car. Most of the process was through text message, once in the dealership was out in 1.5 hours with new car keys. Everyone was very kind, no hassle and helpful with More

by emswims
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily James
Jan 04, 2022 -

Haley Toyota of Richmond responded

Thanks for sharing your experience! We're so glad to hear that our team could help you out. Drive safe!

December 30, 2021

Everyone was so nice and very helpful and on time it couldn’t be better!!! More

by Dunlooking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know
Jan 04, 2022 -

Haley Toyota of Richmond responded

Thank you so much for the 5-star rating! Drive safe, and we look forward to working with you again.

December 29, 2021

Great sales dept and wonderful service dept also. Enjoyable to visit and have service performed. More

by Stevelenett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Porto
Jan 04, 2022 -

Haley Toyota of Richmond responded

Thanks for sharing! We appreciate your business and hope to see you again. Drive safe!

December 28, 2021

Great service great customer contact loved everything. You customer representative are polite and look happy to see you More

by carol.trainum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Keyser
Dec 30, 2021 -

Haley Toyota of Richmond responded

Thank you! We're so glad our team could help you out. If you need anything else, give us a call.

December 22, 2021

Had a mileage check up and some service items needed. Austin did a wonderful job! Answered all my questions and was prompt. Love Haley Toyota. More

by Vera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 27, 2021 -

Haley Toyota of Richmond responded

Thanks, Vera! Come back any time.

December 21, 2021

If you are buying a car from out of State, be warned that the third party they use for registrations is VERY slow and makes the process very frustrating due to the delay. Also no one picks up or returns pho More

by Rosnow7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Harrell
Dec 22, 2021 -

Haley Toyota of Richmond responded

Thanks for the feedback. We apologize for the delay in getting your registration. We’d like to speak with you directly to get some more information. When you can, please contact Chad Dutrow at cdutrow@haleyauto.com.

December 17, 2021

Always get excellent service especially with the senior advisor Travis. He is very dedicated and advises of vehicle service requirement to include warranty provided service. He has been my preferred advise More

by edslex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Travis Keyser
Dec 20, 2021 -

Haley Toyota of Richmond responded

Thanks for the great review! We'll let Travis know that you had a great experience. We appreciate you choosing Haley Toyota and can't wait to see you again!

December 17, 2021

Absolutely amazing customer service. Technician carefully listen to customer needs. Thank you so much Haley Toyota of Richmond Virginia. 2021 Tundra Crewmax. More

by tukevin81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Fender, Jeff Harris, Marc Porto, Nicole Dufresne, Rob Prince, Shayna Temple, Stephen Overton, Travis Keyser
Dec 20, 2021 -

Haley Toyota of Richmond responded

Thanks for choosing Haley Toyota! We're glad to hear our service center could get you back to driving. Give us a call if you need anything else.

December 11, 2021

Service is excellent, staff is friendly and courteous. No better place to do business with if You are looking for a top notch dealership. More

by Gemini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nat Williams, Marc Porto, Shayna Temple, Travis Keyser, Darryl Diffee
Dec 13, 2021 -

Haley Toyota of Richmond responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

December 08, 2021

The service writer met me as I drove in and took my information as I was getting out of my vehicle. I did not have to chase them down. Talk about getting things moving quickly !!! Good work Haley Toyot More

by dwmrjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDDIE DUNN
Dec 13, 2021 -

Haley Toyota of Richmond responded

Thanks for getting your vehicle serviced with us! We're happy we could get you back out on the road quickly. Drive safe!

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