Haley Toyota of Richmond

AWESOME TEAM AND VERY PROFICIENT. WE WERE BLESSED TO PURCHASE TWO VEHICLE AT HALEY TOYOTA BECAUSE OF THE KNOWLEDGE AND UNDERSTANDING THAT GOD IMPARTED WITH NAT WILLIAMS AND STUART SMITH. MY HUSBAND AND PURCHASE TWO VEHICLE AT HALEY TOYOTA BECAUSE OF THE KNOWLEDGE AND UNDERSTANDING THAT GOD IMPARTED WITH NAT WILLIAMS AND STUART SMITH. MY HUSBAND AND I EXPERIENCE A SMOOTH AND PROSPEROUS TRANSITION IN DRIVING AWAY IN OUR 2 NEW VEHICLES. More

I was quite surprised that Stuart was able to get me a very low interest rate. I have had only one Toyota and been very satisfied and have complete confidence in them. I have had General Motors cars in th very low interest rate. I have had only one Toyota and been very satisfied and have complete confidence in them. I have had General Motors cars in the past but Toyota has beat them all. Thanks for your assistance in this transaction. More

I am a repeat customer at Haley Toyota. The reason I went back for my secnd purchase was because of the excellent service I have recieved, not only from the sales department, but from service department went back for my secnd purchase was because of the excellent service I have recieved, not only from the sales department, but from service department as well. During my most recent purchase, both Mr. John Higgs and Mr. Stuart Smith were exceptionaly personable and pleasant to work with. They both went out of their way to find me the best deal. I even recieved a call after I made my purchae from Mr. Smith telling me that he was able to lower my interest rate even furthr, saving me money on monthly payments. This will add up to extraordinary savings over the life of the loan. This was not something that Mr. Smith had to do, but I feel as though he did it as an extra measure to ensure that I recievd the best possible deal. Without question, one of the most amazing examples of customer service that I have ever experienced, in purchasing a new vehicle or otherwise. There is no question in my mind that I will return to Haley Toyota for my next purchase and hopefully the two gentleman that I worked with during my past experience will still be there, cause I will ask for them by name. CJ More

I have been a long-term Volvo fan. But when I needed a new car, the mpg ratings were best on Toyotas. Now the sales and service folks had to shine and THEY DID! From the moment I walked into the showroo new car, the mpg ratings were best on Toyotas. Now the sales and service folks had to shine and THEY DID! From the moment I walked into the showroom until I drove away in my new Prius, I was treated grand. Christian, our salesman, was personable, accommodating and sincere. Bonnie and Nabeel (delivery coord. and business mgr. respectively) made the end of the buying experience as special as Christian did with the car choice. My husband and I were both absolutely delighted with the entire experience! Our Prius is great and we anticipate no less than "grand" when it comes times for service. Thanks Haley - Christian, Bonnie and Nabeel - new friends we will visit whenever we return. More

Our purchase was quick, efficient & hassle-free. We obtained a price via the Consumer Reports Zagat program. We were contacted by Marji Duncan who described the vehicles which were in stock at Haley. T obtained a price via the Consumer Reports Zagat program. We were contacted by Marji Duncan who described the vehicles which were in stock at Haley. They had what we were looking for so we traveled the 2 hour trip that evening. We arrived at 7PM. We were met by Marji shown the vehicle and took a test drive. We returned to the dealership & completed the necessary paperwork. Marji had done much of the paperwork ahead of time which helped streamline the process when we arrived. We obtain financing Toyota Financial by working with the head of the finance department Stuart Smith. He was very quick, knowledgeable and honest. We were out of there with our new vehicle by 9:45PM. Normal closing hours for Haley are 9Pm but the staff did not seem to mind working the extra time to complete our deal. It was a very pleasant & satisfying purchase. More

I would like to thank Mr Gonzalez and the finance staff I would like to thank Mr Gonzalez and the finance staff that helped me with the selection of my car i bought. me and Mr Gonzalez and talked on the I would like to thank Mr Gonzalez and the finance staff that helped me with the selection of my car i bought. me and Mr Gonzalez and talked on the phone a few times and as well with my mother so when we came in finding a car in my price range was no problem and a monthly payment in my range was to problem for him. I would like to say thank you to the Haley staff and also to Jose Gonzalez for my new car. Thank you Janessica and Vanessa Wiggins More

MR. WILLIAMS WAS A VERY GOOD LISTENER AND VERY PATIENT. HE WENT ABOVE AND BEYOND TO FIND THE PERFECT SUV FOR ME. WITHIN A FEW DAYS AFTER MY PURCHASE, MR. WILLIAMS GAVE ME A COURTESY CALL, TO SEE IF I WAS P HE WENT ABOVE AND BEYOND TO FIND THE PERFECT SUV FOR ME. WITHIN A FEW DAYS AFTER MY PURCHASE, MR. WILLIAMS GAVE ME A COURTESY CALL, TO SEE IF I WAS PLEASED WITH MY NEW CAR AND TO LET ME KNOW, TO FEEL FREE TO CALL WITH FUTURE CONCERNS OR QUESTIONS. MR. SMITH WORKED WITH MY FINANCES TO MAKE SURE I HAVE AFFORDABLE MONTHLY PAYMENTS. I AM EXTREMELY HAPPY WITH MY MIDNIGHT BLUE ENVOY. More

My experience was excellent. I had previously worked with Nat and Stuart on a previous purchase (2006 GMC Envoy) and due to the great service that I received, I decided to return when I needed to make m with Nat and Stuart on a previous purchase (2006 GMC Envoy) and due to the great service that I received, I decided to return when I needed to make my next purchase. All of my needs were taken care of and i left the lot with my new car in less than 3 hours. I would definately recommend this dealer to family and friends. More

I am so pleased with my new car and with the service I received from this dealership. They were very kind and respectful to me and went out of their way to help me get not only the car I wanted, but got m received from this dealership. They were very kind and respectful to me and went out of their way to help me get not only the car I wanted, but got me a deal that I can work with within my budget. Each person I encountered during my visit there were friendly and knowledgeable; from the salesman to the business manager to the person who got the car ready for delivery. I would recommend this Toyota dealership to anyone who is interested in buying a new car. More

So positive and quick respond in a very proactive way. thanks Chris for your great service. I do recomend this dealership service and Chris Conray for anyone that wish to buy a car -- Great service with g thanks Chris for your great service. I do recomend this dealership service and Chris Conray for anyone that wish to buy a car -- Great service with great support and a wonderful respond. One more time thanks Chris. More