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Haley Toyota of Richmond

Midlothian, VA

4.5
359 Reviews

3600 Lonas Parkway

Midlothian, VA

23112

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Showing 359 reviews

December 29, 2021

Great sales dept and wonderful service dept also. Enjoyable to visit and have service performed. More

by Stevelenett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Porto
Jan 04, 2022 -

Haley Toyota of Richmond responded

Thanks for sharing! We appreciate your business and hope to see you again. Drive safe!

December 28, 2021

Great service great customer contact loved everything. You customer representative are polite and look happy to see you More

by carol.trainum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Keyser
Dec 30, 2021 -

Haley Toyota of Richmond responded

Thank you! We're so glad our team could help you out. If you need anything else, give us a call.

December 22, 2021

Had a mileage check up and some service items needed. Austin did a wonderful job! Answered all my questions and was prompt. Love Haley Toyota. More

by Vera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 27, 2021 -

Haley Toyota of Richmond responded

Thanks, Vera! Come back any time.

December 21, 2021

If you are buying a car from out of State, be warned that the third party they use for registrations is VERY slow and makes the process very frustrating due to the delay. Also no one picks up or returns pho More

by Rosnow7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Harrell
Dec 22, 2021 -

Haley Toyota of Richmond responded

Thanks for the feedback. We apologize for the delay in getting your registration. We’d like to speak with you directly to get some more information. When you can, please contact Chad Dutrow at cdutrow@haleyauto.com.

December 17, 2021

Always get excellent service especially with the senior advisor Travis. He is very dedicated and advises of vehicle service requirement to include warranty provided service. He has been my preferred advise More

by edslex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Travis Keyser
Dec 20, 2021 -

Haley Toyota of Richmond responded

Thanks for the great review! We'll let Travis know that you had a great experience. We appreciate you choosing Haley Toyota and can't wait to see you again!

December 17, 2021

Absolutely amazing customer service. Technician carefully listen to customer needs. Thank you so much Haley Toyota of Richmond Virginia. 2021 Tundra Crewmax. More

by tukevin81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Fender, Jeff Harris, Marc Porto, Nicole Dufresne, Rob Prince, Shayna Temple, Stephen Overton, Travis Keyser
Dec 20, 2021 -

Haley Toyota of Richmond responded

Thanks for choosing Haley Toyota! We're glad to hear our service center could get you back to driving. Give us a call if you need anything else.

December 11, 2021

Service is excellent, staff is friendly and courteous. No better place to do business with if You are looking for a top notch dealership. More

by Gemini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nat Williams, Marc Porto, Shayna Temple, Travis Keyser, Darryl Diffee
Dec 13, 2021 -

Haley Toyota of Richmond responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

December 08, 2021

The service writer met me as I drove in and took my information as I was getting out of my vehicle. I did not have to chase them down. Talk about getting things moving quickly !!! Good work Haley Toyot More

by dwmrjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDDIE DUNN
Dec 13, 2021 -

Haley Toyota of Richmond responded

Thanks for getting your vehicle serviced with us! We're happy we could get you back out on the road quickly. Drive safe!

December 07, 2021

The service staff were courteous and helpful. The service manager took his time to explain everything regarding my vehicle. I’m very pleased with Haley Toyota. More

by Linwoodwilhelmlinwood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Keyser
Dec 09, 2021 -

Haley Toyota of Richmond responded

Thanks for servicing your vehicle with us! We appreciate you stopping in and hope to see you again in the future. Drive safe!

Dec 09, 2021 -

Linwoodwilhelmlinwood responded

I have been very pleased with the staff at Haley Toyota. My encounter from sales to service has been a pleasant experience.

Dec 09, 2021 -

Linwoodwilhelmlinwood responded

I appreciate all the attention that I received from Haley Toyota.

December 06, 2021

Buying a new car is so stressful, especially during this time when there literally are NO new cars on the lot! Gone are the days when you shopped for a car and drove home in it the same day! Haley Toyota w More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Engle
Dec 07, 2021 -

Haley Toyota of Richmond responded

Thanks for the great review, and congratulations on the new car! We hope it brings you years of safe, happy travel! Please feel free to reach out if you have any additional questions, as we'd be glad to answer them. We hope you'll consider working with us again in the future.

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