Hall Acura Virginia Beach

Deceiving JOE C and GLENN both are compulsive pathological liars. I was told "oh it's a state law and that is why this car has been on the lot for several month JOE C and GLENN both are compulsive pathological liars. I was told "oh it's a state law and that is why this car has been on the lot for several months while the recall was being fixed". I than call JOE to ask for an explanation of the lies he told me, his response was "I NEVER SAID THAT", GLENNS response was "BMW is full of xxxx". Yeah, newsflash, BMW doesn't even have the parts to fix the problem yet. To make a long story short this experience was automile fraud at its finest and that is why JOE had no problem rescinding the sale. Than neither of the two liars could look me into my eyes, man up, and apologize for their shenanigans. More

Deceiving I would give this ZERO stars if I could. I will make this short. First off, Glenn the sales guy knows how to talk a great game! Than when called out o I would give this ZERO stars if I could. I will make this short. First off, Glenn the sales guy knows how to talk a great game! Than when called out on his xx he said "nah, they full of xxxx". JOE C. the finance manager is an arrogant liar and will continue to lie even when called out in his fraudulent deals. DON'T tell a customer certain maintenance was done and state "by law I needs to fix the issue in order to sell" along with other xx. JOE C is so bad and dirty, he was willing to rescind the sale because he knew he was screwed if this went to legal. KEEP UP THE GREAT LIES!!! I cannot wait to share this entire fraudulent experience with corporate!!! More

The recent purchase of my Acura 2014 RDX My search and purchase for a gently used vehicle was made easy by Mark Stonis at Hall Acura Va Beach. He was informative, and answered all of our que My search and purchase for a gently used vehicle was made easy by Mark Stonis at Hall Acura Va Beach. He was informative, and answered all of our questions with expertise. Mark was friendly, honest and followed our lead without pressure. Everyone at Acura was friendly and helpful. I am so pleased with the sales and service of my 2014 Acura RDX, I recommend hall Acura to anyone in search of a new or used car. Thank you!! More

Grrrreat from search to sealing the deal!! I needed a car after 12 years with my 02' TL, that was purchased from this location. I was pleasantly surprised that Mark Stonis was there to assis I needed a car after 12 years with my 02' TL, that was purchased from this location. I was pleasantly surprised that Mark Stonis was there to assist me, yet once again. When I told him what I was looking for, he went right to work. He made suggestions; however, the final decision was mine without any arm twisting. He was professional from beginning to end, in the business office with Rob. A great way to end my weekend with my new Acura! When you visit, please ask for Mark Stonis. His work acumen is par excellent. Visit him and see for yourself. You will not be sorry. More

Great experience Richard Barrera was a great sales person to work with yesterday! We are very happy with our new to us car and felt like we got a great deal! Richard Barrera was a great sales person to work with yesterday! We are very happy with our new to us car and felt like we got a great deal! More

Outstanding service Highly recommend this Acura dearler, the entire staff go out of there way to assist you in every way possible! Ask for Ken Wesley he'll go out the way Highly recommend this Acura dearler, the entire staff go out of there way to assist you in every way possible! Ask for Ken Wesley he'll go out the way to assist you! More

Professional Throughout From our first visit to Hall Acura until my wife drove off in her new RDX, it was one of the most professional and "non-pressure" sales experiences I From our first visit to Hall Acura until my wife drove off in her new RDX, it was one of the most professional and "non-pressure" sales experiences I have ever had. I can honestly say I enjoyed it. Of utmost important to me, the staff, especially Joe Cuellar and Ron Perry, were interested in what we were looking for and wanted in a new vehicle. They listened to what we were saying, and then provided options for us to consider. There was no pressure, no rush to buy today, just an honest, professional dialogue on what would work best for us, and on our schedule. Unlike other dealerships we visited (and we had been researching and looking at new vehicles for ~ 5 months), we found Hall Acura easy to work with and extremely professional. With each succeeding visit (and test drive) at Hall Acura, I truly left with the sense that I was being treated as a valued customer, not just a quick sale. I also appreciated that they stood by every promise made during the process. My hat is off to a very professional operation that acts with integrity and up front honesty. Thanks !! More

Best Sales Team Ever! I have purchased 3 Acuras from Hampton Roads dealerships in the last few years the senior sales consultant, used car sales manager and finance directo I have purchased 3 Acuras from Hampton Roads dealerships in the last few years the senior sales consultant, used car sales manager and finance director impressed me like no others. Their ability to smoothly negotiate a great price for my trade-in vehicle, outstanding deal on my new TLX, excellent financing, efficient and speedy loan and sales paperwork processing, capped off by a very informative and thorough final vehicle delivery was second to none. As we say in military when a job is done extremely well... "Bravo Zulu" to Mark Stonis, Brian McHugh, and Robert Voight. More

TERRIBLE CUSTOMER SERVICE Terrible customer service from service manager Dan Bruner regarding loaner vehicle for recall on airbags. I DO NOT recommend this dealership. GO SOMEW Terrible customer service from service manager Dan Bruner regarding loaner vehicle for recall on airbags. I DO NOT recommend this dealership. GO SOMEWHERE ELSE! Inconveniencing paying customers regarding their safety is bad enough, but a bad attitude along with that has just lost ACURA a loyal customer. More

I Love HALL ACURA VA BEACH!!! I was in a bind budget wise when I found out I had to get a new car. So, I turned to Chris Turnage for help for several reasons, he's a long tI'm frie I was in a bind budget wise when I found out I had to get a new car. So, I turned to Chris Turnage for help for several reasons, he's a long tI'm friend since HS, he is a great people person, personally and professionally, and he also sold a car to my parents 3 years ago, so I knew he would also take good care of me and have my best interest considering the bind I was in. It was a difficult processs, but Chris assured me that he would do EVERYTHING he could to help me and never gave up on me until we could find the best deal for me and my situation. Bottom line...Chris and his team succeeded in doing everything possible to help my mom and I and even gave us better news than we thought! Thank u for everything!! More