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Hall Chrysler Dodge Jeep RAM Virginia Beach
Virginia Beach, VA
1,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,033 Reviews of Hall Chrysler Dodge Jeep RAM Virginia Beach
June 22, 2022
Earl Really good experience. Earl was very accommodating including communication was great, he answered all my questions and quickly responded back to my phone calls even on you Earl was very accommodating including communication was great, he answered all my questions and quickly responded back to my phone calls even on you day off. Thank you again for you great service. More
by Fred Z
Employees Worked With
Earl Fuller, Brandon Kessel
March 25, 2022
Had a squeaky spring in roof of brand new Wrangler I just bought. He took care of issue quickly and rode along with me to make sure the problem was corrected. just bought. He took care of issue quickly and rode along with me to make sure the problem was corrected. More
by vipervetteselby
Employees Worked With
Jason Mays
March 16, 2022
Many THANKS to Stanley. We have purchased many vehicles and dealt with many dealerships - I can honestly say Stanly made our buying process WONDERFUL! He was very knowledg We have purchased many vehicles and dealt with many dealerships - I can honestly say Stanly made our buying process WONDERFUL! He was very knowledgeable about our 2022 Grand Cherokee. Very pleasant, easy going and as someone said in a previous review - a real southern gentleman. I highly recommend him and have passed his name off to many friends as well as this dealership. Everyone there that we came in contact with was so easy going. We will be back when ready to purchase our next vehicle. Again - thank you Stanley!!!! More
by tawandaturner
Employees Worked With
Stanley Smith Sr
February 22, 2022
I really wish I could give a negative star score, but in this case, I will just give it a 1 star for the service department as usual they just do not provide the quality of customer service as their sale in this case, I will just give it a 1 star for the service department as usual they just do not provide the quality of customer service as their sales department. I write this public review because I believe I have given the service manager long enough to reply to my voice mail and email and the result was nothing heard back. Last week 2/17/22 I had my Jeep there for an oil change and picked it up the following day; the cavate to this is the technician that conducted the service did a wonderful job and was very quick with the service provided. My problem is with the customer service that handles bill and picking up the vehicle. was presented a bill for 106 bucks i than asked why an oil change for a 6-cylinder jeep cost so dang much? Your receptionist didn't have an answer than I started to notice other charges on the bill at which time the receptionist didn't have an answer for that question either. So now I am beginning to think what does this receptionist know. Still confused because when we checked in the vehicle with the service provider, I also quested the 99.00 dollars for an oil change at which time he agreed it was something new to him and would figure it out, well it appears that he was just giving me lip service because of the erroneous final bill. I am more upset with the fact that I see on the website that there are 2 different oil change specials that my vehicle would meet the criteria but at no time did your service advice even bring those up. I am also disappointed in the fact that me as the customer when asking a question all I get is a blank stare or I am not sure answer. Unfortunately, I have sense moved on from having other vehicles serviced at Hall and I am considering taken the Jeep elsewhere as this is not the first time, been given poor service from this service center. More
by james.hoel51
Employees Worked With
N/A
January 12, 2022
Eric Osborne set the bar across the board for a perfect customer experience which is why we came to him for our third car purchase. Eric was very accommodating in our two previous car purchases. From the m customer experience which is why we came to him for our third car purchase. Eric was very accommodating in our two previous car purchases. From the moment we reached out with a brief inquiry, Eric was responsive, extremely knowledgeable, not only about the vehicle itself but also about walking us through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and our satisfaction were unparalleled – Eric always goes above and beyond in every aspect! More
by RN Samuel
Employees Worked With
Eric Lee Osborne
December 28, 2021
Do not do business with Hall used cars. No follow up from the salesman, Justin Lacon, and I was sold a lemon. I am still trying to get this sluggish monstrosity of misinformation and non-communication who ca the salesman, Justin Lacon, and I was sold a lemon. I am still trying to get this sluggish monstrosity of misinformation and non-communication who call themselves a used car dealer to make right by me, who was a loyal Hall Dodge Customer for nearly 20 years. More
by SSComms88
Employees Worked With
Justin Lacon
October 14, 2021
Working with Hall Chrysler Jeep has been wonderful. I won't ever take my car elsewhere to be serviced. Phil Causey, on their team, is always honest, up front, and easy to get ahold of. I trust them with won't ever take my car elsewhere to be serviced. Phil Causey, on their team, is always honest, up front, and easy to get ahold of. I trust them with my car and they always over deliver! They truly care about my experience as a customer and help in every way they can. Thank you Hall Chrysler Jeep!! More
by lexniccole
Employees Worked With
Phillip Causey
