Hall Chrysler Dodge Jeep RAM Virginia Beach

Poor customer service. False information. Due to not answering or returning phone calls would have to go in to get updates on vehicle. Poor workmanship on vehicle. (Parts not connected correctly and pa answering or returning phone calls would have to go in to get updates on vehicle. Poor workmanship on vehicle. (Parts not connected correctly and parts missing). More

Overall, Hall Chrysler did a good job with the sale of the vehicle I purchased. They were honest and straightforward in what they were willing to do on prices. They represented the vehicle I purchased wel the vehicle I purchased. They were honest and straightforward in what they were willing to do on prices. They represented the vehicle I purchased well. The sales reps I worked with did a good job with the transaction- having the vehicle ready when I arrived from 3.5 hours away. They had everything ready when necessary and they worked with me given my distance from the dealership. The service team quickly and efficiently installed two additional parts I wanted to add to the vehicle. The finance person, Janina, did a good job and was very accommodating. There were only two things that I think could have been handled better. First was the value they offered me on my trade in, but I did accept the deal. The second was that the vehicle smelled like smoke from someone smoking in the vehicle, and I was told their treatment would fix it and it did not. I decided to get the vehicle anyway. The last challenge was that my original salesman left the dealership in the middle of my purchase process, but the dealership did a good job of filling this void. More

This visit makes my second time back the first time 3 years ago was not great. But I had a amazing visit this time my salesman listened to us very understanding. We found what we wanted they went over a years ago was not great. But I had a amazing visit this time my salesman listened to us very understanding. We found what we wanted they went over and beyond to make it happen for us and fixing and problems we found a nasty dent and stretch on the wheel frame they are taking it to the body shop to have it fixed and make it right for us . There is another salesman there name Shane we are not even his clients but he went out of his way to help me with some things he was also amazing . I will be coming back for sure . More

What a great and professional staff I was informed all steps of the way. My vehicle was completed and I believe a job well done steps of the way. My vehicle was completed and I believe a job well done More

Go to Hall Dodge VB where they'll work hard to find a vehicle that best suits the needs of you and your family. We highly recommend our salesperson Benjamin Stewart. Joann Cherry vehicle that best suits the needs of you and your family. We highly recommend our salesperson Benjamin Stewart. Joann Cherry More

Simply the Best Appointment set reasonably quick, I didn't have to wait 30days for the appointment like Southern Dodge.You guys put them to shame. Thank You Appointment set reasonably quick, I didn't have to wait 30days for the appointment like Southern Dodge.You guys put them to shame. Thank You More

Service- Shady- Crooked I took my Jeep JK there 3 years Service- Shady- Crooked I took my Jeep JK there 3 years ago to get my exhaust manifolds replaced with stock manifolds (not that I needed it). One o Service- Shady- Crooked I took my Jeep JK there 3 years ago to get my exhaust manifolds replaced with stock manifolds (not that I needed it). One of the heat shields that I paid for that they installed on my jeep, at some point vibrated off and I lost it on the road. I also have a an exhaust leak at that point where they replaced the exhaust manifolds and now they refuse to tighten it up or fix it. I have more stories that I will be posting soon with pictures of proof. Someone from jeep called me and said they would get right back with me the next day but they never did, that was 3 or more weeks ago. A while back after taking my Jeep in 3 different times to get them to look at why the front wheels were wobbling.... they quoted me over $7800 to replace everything on the front end when all it was were badd bushings on the 2 top track bars Which cost me $400 to get replaced at a shop. Months ago when I left this review about my exhaust manifold leaking, someone called and said they would check into it and never called back. 2/1/20 took exhaust manifold off to seal it, and found it had been cracked and that's why I've had a leak for over a year. More

Great services helped me get exactly what i wanted finance process was fast and got me out the door faster then I expected highly recommend finance process was fast and got me out the door faster then I expected highly recommend More

My dodge dealer is so helpful in assisting me with what I need to have done regarding my car.Everyone is so polite & courtious. The service department is always bright and cleaning w/ the pleasant aroma of f need to have done regarding my car.Everyone is so polite & courtious. The service department is always bright and cleaning w/ the pleasant aroma of fresh coffee brewing More