Hall Honda Virginia Beach

This experience made up for the last only went to get service on my car and ended up driving away in a new car. When I tell you this experience was awesome. I worked with Damecha Delaney only went to get service on my car and ended up driving away in a new car. When I tell you this experience was awesome. I worked with Damecha Delaney and she really took care of me. I brought my previous car from Hall Honda and while I loved my car, the car buying experience was the worst. Well Damecha completely changed my mind on that. The horrible experience I had with the salesperson in 2015, Damecha made up for it times two. She is very knowledge about the cars and very personable. She made sure I knew everything about the features in the car before I left. My last agent didnt tell me anything so I really appreciate Damecha working with me and answering all of my question. When it came to the finance part I worked with Lawrence and he made that experience easy. I always knew I was coming back to get another Honda but this will definitely be the only dealership I go to. I definitely would recommend my family and friends to work with Damecha and Lawrence. I met some other wonderful sales agents there as well. More

Great, but cannot compete with new options My experience to your dealership was with Shareena. She was responsive, reliable and informative. She imediately catered to my need with a profile p My experience to your dealership was with Shareena. She was responsive, reliable and informative. She imediately catered to my need with a profile page, and she stayed in touch with me via email. She respected my need not to feel harassed through the process, and gave me space. She has excellent customer service skills. It was in my heart to buy a car from her, but I found an opportunity in my looking to buy a vehicle of equal quality for a lot less, a much better trade-in value on my vehicle, no proceessing fees, and i was able to handle everything online and have my vehicle delivered to my door. Shareena would have fought to compete, but it would have been out of her hands to deliver. 5 Stars to Shareena, and when the dealership catches up with changes in the future of buying cars, she is someone I would return to have help me. More

Mindy Lotan Rockstar My sister and I went into Hall Honda on a rainy night at about 8:20. I had been planning on buying a Toyota Highlander but was unable agree on a deal My sister and I went into Hall Honda on a rainy night at about 8:20. I had been planning on buying a Toyota Highlander but was unable agree on a deal at the Toyota dealership. My sister has a Honda Pilot and suggested we look at those. I was happy when a female salesperson approached us. I told her for what I was looking. In minutes she pulled what would have been my fist choice in exterior and interior color. We took it for a quick test ride and I was in love with that car. I told her what I was willing to pay and she did her best to match that price. I had to come up a little but Hall came way down. We made the deal happen in just a few minutes. It was past closing time but she and sales manager, Matt, were willing to work way past closing time. My sister and I had to get our children home to bed. I went back the next day and finished up paperwork. Mindy delivered my new car to my house the next day. My brother was coming from Pennsylvania to help me move two days later. He and his wife bought a new CRV off Mindy. We all agree that Mindy is a genuinely nice person-not that fake salesperson nice. I felt like I could be her friend. More

Outstanding Car Buying Experience Tiffani Satterwhite was VERY professional, and knowledgeable about all Honda services available. I would Definitely refer her to All my friends and F Tiffani Satterwhite was VERY professional, and knowledgeable about all Honda services available. I would Definitely refer her to All my friends and Family, for future sales! Her outgoing and friendly personality, made the car buying process way more enjoyable. More

Excellent dealership Great experience at Hall Honda buying my new car. Thank you Tommy Hancock for your excellent customer service and your help picking out my new car. Yo Great experience at Hall Honda buying my new car. Thank you Tommy Hancock for your excellent customer service and your help picking out my new car. You made my husband and I feel like part of the Honda Family. More

Hall Honda has always done an exceptional job. I’m on my 5th Honda from Hall and could not be more satisfied. Tommy and Matt are easy to work with and genuinely want the customer to be happy. I’m on my 5th Honda from Hall and could not be more satisfied. Tommy and Matt are easy to work with and genuinely want the customer to be happy. More

My service advisor Davonte Duprey is amazing! This dealership focuses on your vehicle maintenance requirements and gives me peace of mind trusting the experts. Also love the shuttle van and car wa This dealership focuses on your vehicle maintenance requirements and gives me peace of mind trusting the experts. Also love the shuttle van and car wash More

Sleezy business practice You told me with 3 people present I can get a refund of deposit before the car gets on lot then when I ask for it you said you never said that? You sa You told me with 3 people present I can get a refund of deposit before the car gets on lot then when I ask for it you said you never said that? You said use my credit card because you can reverse payment. No I don’t want a new car with close to 300 miles. It would be my 40,000 car. It is my choice not yours! You also lied about the location of this car. I told Jeff I don’t want a car driven here with so much miles and not to get it. So to call me with that offer did not make sense. I was adamant on not leaving a deposit until you reassured me I could get it refunded several times! You all lied then acted like I didn’t know what I was talking about. I may have decided on another car which I was considering but trust me it won’t be through this dealership. Because if you can’t be honest about 500 deposit what else are you lying about. More

Purchased used 2017 Pilot Hall Honda was hands down the best place I’ve purchased a car. From Karl helping me out with the test drive, paperwork, and all around fantastic exper Hall Honda was hands down the best place I’ve purchased a car. From Karl helping me out with the test drive, paperwork, and all around fantastic experience. I walked in wanting to look at a used Pilot because our family is growing. They let me take one home to test drive it overnight. I didn’t feel the one we took home was the right one, and Karl didn’t bug or pry as yo why. He just showed us the next one, which ended up being the one. He has his inventory dialed in and knows how to help you find what you want. Again, fantastic! Don’t let me forget about the rest of the team that really made the magic work. Craig gave me an unreal amount for my used trade in, I couldn’t just leave an opportunity like that on the table, and Anthony helping out with getting me the lowest APR, POINTS LOWER THAN WHAT NAVY FED WAS GIVING! Can’t thank them enough. Now, in to the maintenance department. We had a couple things lined up in the contract to have some items installed. Simple thing, to do, and we had set an AM appointment to have everything done. Well, having two sick kids, that wasn’t as easy as we’d hoped. We got there a bit late, but that didn’t phase the maintenance team. They got us right in, and took 20 minutes for everything. Awesome job!!! So glad to know that I not only joined the Honda team, but I joined the Hall Family . Can’t wait to put some miles on the car! Love it!!! More

Great experience Nicky was very helpful. She worked well with my budget and got me a very affordable, reliable car. I came in frustrated and she knew instantly how to Nicky was very helpful. She worked well with my budget and got me a very affordable, reliable car. I came in frustrated and she knew instantly how to help. I am very grateful. I highly recommend. The entire staff are very helpful. More