Hall Honda Virginia Beach

AWESOME car buying experience! Jeff Hutchinson made this painless and easy as well as making sure we were completely taken care of! Hall has the BEST customer service! I'll be recommending all my friends painless and easy as well as making sure we were completely taken care of! Hall has the BEST customer service! I'll be recommending all my friends buy new from Hall and from Jeff Hutchinson in particular. This is the 3rd car we've bought from Jeff in a year and half. His customer service before and after the sale have made us feel like part of the Hall family. He's definitely our "go to" guy! Thanks again Hall and Jeff! Jason and Monica More

Went in for service for a previous honda accord purchase from Hall for a trip up to Rhode Island. Looked around, just to look around, and seen an 2010 Accord Crosstour. Was greeted by a sales representative from Hall for a trip up to Rhode Island. Looked around, just to look around, and seen an 2010 Accord Crosstour. Was greeted by a sales representative and asked me a few questions. I told him I was just looking and was only in for service on my vehicle. He wasn't pushy nor imposing. After looking at it for 5 minutes, I asked a few questions and ended up test driving the crosstour and really liked it more at this point. After the test drive and car getting serviced I left it alone. Some time has passed and the car seemed to grow on me. Went back to Frank to make the purchase. He was not only able to get a good price, but was friendly and made my car buying experience easy and enjoyable. Thanks Frank! More

Everyone I came in contact with was very friendly, helpful, concerned, and polite.I was contacted immediately after having inquired on line about a car I had seen advertised. Dennis Jordan was the helpful, concerned, and polite.I was contacted immediately after having inquired on line about a car I had seen advertised. Dennis Jordan was the sales person I dealt with, and he answered all my questions, and if he couldn't, he found out the answer for me. Overall, it was a very pleasant and stressless experience for me, and I am very pleased with the result. More

After my car broke down for the third time, my parents and I decided it was time for a new-used car. I was positive I wanted to go with Honda, because my prior car was a Honda. We were planning on shoppin and I decided it was time for a new-used car. I was positive I wanted to go with Honda, because my prior car was a Honda. We were planning on shopping around at other dealers though. Our first stop was Hall Honda, and due to the great experience we had, it was our only stop. Our dealer Frank was very nice and friendly, and made purchasing my car fun and easy. Rob handled the finances and he also made the experience enjoyable. Overall I really enjoyed my first experience buying a car from a dealership. More

Stephen Schwartz was a wonderful dealer. He answered all my questions with great answers that made sense and that I could understand. He helped me learn a lot about the car I was looking for and found the r my questions with great answers that made sense and that I could understand. He helped me learn a lot about the car I was looking for and found the right one for me. I love my car and I would definately recommend this dealership and dealer to my friends and family. More

Decided to buy a Honda based on online evaluations. Asked a person to check out the dealership and sales staff, Scout recommended John Christain. I met with John, the car that I wanted had to be located out a person to check out the dealership and sales staff, Scout recommended John Christain. I met with John, the car that I wanted had to be located outside of the Hall Honda inventory. Buying the car took less than two hours and the delivery of the car took less than three hours. I received instruction on using the new "gadgets", met the Service Manager of the Team that will maintain the car, and I drove away as a Happy Camper. More

I came in to Hall Honda about a month ago and met John Christian (very friendly) when I was buying a car for my daughter for college. I can't believe how easy and painless the whole process was. In no ti Christian (very friendly) when I was buying a car for my daughter for college. I can't believe how easy and painless the whole process was. In no time at all we had a brand new (well, new to us) reliable civic that I feel comfortable giving to my daughter. Everyone there was friendly and not overwhelming. John knows his stuff!!! I have already handed out a couple of his business cards and stopped by to visit him while having my own car serviced. Very happy about the new relationship I have with my new dealership and salesman. The service department was excellent! More

I ended up buying a 2011 Honda Accord V6 from Hall Honda after shopping at several other dealers for competing brands. Even within the Honda brand, I was "all over the map" on what model I wanted. I test after shopping at several other dealers for competing brands. Even within the Honda brand, I was "all over the map" on what model I wanted. I test drove 2 CRVs, a Civic EX and finally the Accord before I made up my mind, and this was over the course of 3 or 4 visits to the dealership. In each and every case, I made sure that Jake was available to work with me as I liked his low pressure, patient style. He worked hard for my business and did not badger me with "follow-up" calls, etc. So, I would recommend Hall and specifically Jake for anyone in the market for a Honda in Virginia Beach. More

This is the first new car I've purchased in over 25 years! Consequently, I was nervous and apprehensive about going to a dealer, but Jeff was awesome: he took his time to take me to look at both used a years! Consequently, I was nervous and apprehensive about going to a dealer, but Jeff was awesome: he took his time to take me to look at both used and new cars, established a relationship with me and made the process as painless as possible. When we met other staff (like the finance person, a woman whose name escapes me) we actually had fun going through all of the required paperwork. The Sales Manager Joe Cuellar was also very attentive and helped me "seal-the-deal." I also feel like I got the vehicle I needed at a very fair price (they even "threw-in" an extra - cruise control - for a base price). This was a very big investment for me, even though it was one of the least expensive models Honda makes (I bought a 2010 Fit). One might think that customers at the lower end of the sales spectrum might not get the same service as someone buying a $35K-plus car, but this wasn't the case with Jeff or the other staff at Hall. Jeff even stayed almost an hour after the dealership closed to help us finish our purchase last night. Kudos!!! More

On 10/23/10 I was looking on the internet at dealerships for a newer car for my family. I went to the Hall Honda site, answered some questions and received a phone call within minutes. Max had called to s for a newer car for my family. I went to the Hall Honda site, answered some questions and received a phone call within minutes. Max had called to see how I was liking the website and to see if he could help me in anyway. I made an appt. to go and see him with my mother that same day at 3. We were greeted immediately!! I had very specific criteria I was looking for since I am caring for my mother and he not only listened but he HEARD!! He gave me several options, was very thourough in his explanations and overall answered all my questions! I felt no pressure and best of all by the end I was very excited about my purchase. Max made sure I got what we needed at a price we could afford and a vechile that met every single one of my needs and criteria. I don't know how he did it but he did it and I left there feeling like I was at a friends house not at a dealership. I will NEVER go anywhere else for service or to buy another vechile. We are extremly happy with our purchase and how smooth everything was! I am in Human Resources and know about customer service and this dealership has it plus some! Rob got us through the legalities of everything smoothly and without a doubt about anything we were signing!! Lisa made sure we were happy and made sure our payments were within our price range. This team of associates worked wonderfully together! Your only as good as your employees, who will be the best when they feel appreciated and taken care of which this company is obviously doing. It starts at the top and reflects at the bottom. I will definately tell anyone who is looking to purchase a vechile that Hall Honda in Virginia Beach is the only dealership to consider. Thank you for everything! And Max you are the best!!! More