Hall Honda Virginia Beach

I ended up buying a 2011 Honda Accord V6 from Hall Honda after shopping at several other dealers for competing brands. Even within the Honda brand, I was "all over the map" on what model I wanted. I test after shopping at several other dealers for competing brands. Even within the Honda brand, I was "all over the map" on what model I wanted. I test drove 2 CRVs, a Civic EX and finally the Accord before I made up my mind, and this was over the course of 3 or 4 visits to the dealership. In each and every case, I made sure that Jake was available to work with me as I liked his low pressure, patient style. He worked hard for my business and did not badger me with "follow-up" calls, etc. So, I would recommend Hall and specifically Jake for anyone in the market for a Honda in Virginia Beach. More

This is the first new car I've purchased in over 25 years! Consequently, I was nervous and apprehensive about going to a dealer, but Jeff was awesome: he took his time to take me to look at both used a years! Consequently, I was nervous and apprehensive about going to a dealer, but Jeff was awesome: he took his time to take me to look at both used and new cars, established a relationship with me and made the process as painless as possible. When we met other staff (like the finance person, a woman whose name escapes me) we actually had fun going through all of the required paperwork. The Sales Manager Joe Cuellar was also very attentive and helped me "seal-the-deal." I also feel like I got the vehicle I needed at a very fair price (they even "threw-in" an extra - cruise control - for a base price). This was a very big investment for me, even though it was one of the least expensive models Honda makes (I bought a 2010 Fit). One might think that customers at the lower end of the sales spectrum might not get the same service as someone buying a $35K-plus car, but this wasn't the case with Jeff or the other staff at Hall. Jeff even stayed almost an hour after the dealership closed to help us finish our purchase last night. Kudos!!! More

On 10/23/10 I was looking on the internet at dealerships for a newer car for my family. I went to the Hall Honda site, answered some questions and received a phone call within minutes. Max had called to s for a newer car for my family. I went to the Hall Honda site, answered some questions and received a phone call within minutes. Max had called to see how I was liking the website and to see if he could help me in anyway. I made an appt. to go and see him with my mother that same day at 3. We were greeted immediately!! I had very specific criteria I was looking for since I am caring for my mother and he not only listened but he HEARD!! He gave me several options, was very thourough in his explanations and overall answered all my questions! I felt no pressure and best of all by the end I was very excited about my purchase. Max made sure I got what we needed at a price we could afford and a vechile that met every single one of my needs and criteria. I don't know how he did it but he did it and I left there feeling like I was at a friends house not at a dealership. I will NEVER go anywhere else for service or to buy another vechile. We are extremly happy with our purchase and how smooth everything was! I am in Human Resources and know about customer service and this dealership has it plus some! Rob got us through the legalities of everything smoothly and without a doubt about anything we were signing!! Lisa made sure we were happy and made sure our payments were within our price range. This team of associates worked wonderfully together! Your only as good as your employees, who will be the best when they feel appreciated and taken care of which this company is obviously doing. It starts at the top and reflects at the bottom. I will definately tell anyone who is looking to purchase a vechile that Hall Honda in Virginia Beach is the only dealership to consider. Thank you for everything! And Max you are the best!!! More

I came in to Hall Honda about a month ago and met John Christian (very friendly) when I was buying a car for my daughter for college. I can't believe how easy and painless the whole process was. In no ti Christian (very friendly) when I was buying a car for my daughter for college. I can't believe how easy and painless the whole process was. In no time at all we had a brand new (well, new to us) reliable civic that I feel comfortable giving to my daughter. Everyone there was friendly and not overwhelming. John knows his stuff!!! I have already handed out a couple of his business cards and stopped by to visit him while having my own car serviced. Very happy about the new relationship I have with my new dealership and salesman. The service department was excellent! More

The service was outstanding! My experience of buying my first car was speedy, thorough, and enjoyable. I had a great test drive, and they produced exactly the car I was looking for. My questions were answe first car was speedy, thorough, and enjoyable. I had a great test drive, and they produced exactly the car I was looking for. My questions were answered thoroughly. The paperwork I had to fill out wasn't too overwhelming and was easy to understand. More

We have always found all of the staff at Hall Honda to be courteous, helpful and knowledgable. When looking for a new or used vehicle we never hesitate to go to Hall. They have always gone above and beyond courteous, helpful and knowledgable. When looking for a new or used vehicle we never hesitate to go to Hall. They have always gone above and beyond our expectations. When it comes to customer service you will never find a dealership better. Everyone works together to put the customer first. We have recommended Hall Honda to friends who have been in the market for both new and used vehicles. More

My experience purchasing a car at Hall Honda was very positive. When I visited there, I was greeted almost immediately in a friendly and welcoming manner. I especially was impressed with the salesman tha positive. When I visited there, I was greeted almost immediately in a friendly and welcoming manner. I especially was impressed with the salesman that I dealt with, Jake Jacobs. He has a very approachable, warm and friendly nature. I felt that he was sincerely interested in finding the car that was just right for me, and getting it for me at a fantastic price. He led me through the process of buying the car in an informative, reassuring way. He was very professional and thorough. As a woman, this was my first experience buying a car on my own, and it was not intimidating whatsoever. I am very happy with my car, a 2010 Civic Lxs, and would recommend Hall Honda to my friends and family. I have personally recommended Jake to several friends already. I plan on going to Hall Honda for all my car service needs in the future, as their reputation is excellent and the location is very convenient. More

I give Hall Honda, and Jake Jacobs, an overall great rating because they made purchasing my first car very easy and stress-free. Jake helps us find the best car to suit my needs and got everything up an rating because they made purchasing my first car very easy and stress-free. Jake helps us find the best car to suit my needs and got everything up and running with ease. If I were to buy another car this very moment,I would go, without a doubt, back to Hall Honda and ask for Jake. More

From the moment my wife and I walked in the dealership it nothing but satisfaction. Everything went perfectly. I told John Christian the price and he found the car. What more could you want? John Christian nothing but satisfaction. Everything went perfectly. I told John Christian the price and he found the car. What more could you want? John Christian was friendly and patient. I will not buy from high pressure salesmen. He was very professional. More

It has been almost a year since I purchased my new CRV. It is such a refreshing change to know that I am as important to the dealership now as I was when I purchased my vehicle. The entire staff continues It is such a refreshing change to know that I am as important to the dealership now as I was when I purchased my vehicle. The entire staff continues to be very friendly when I take my vehicle for the routine service appointments. Jeff Hutchison; salesman, continues to ask me if I like my car as much today as I did when I bought it. My response is always the same: "I like the car more and I am truly "wowed" by the friendliness and courtesy the entire dealership shows me every time I visit. Thanks Jeff for continuing to care about me as a customer a year after I purchased my vehicle from you. You come highly recommended!!! Although the quality of my CRV is supreme, I know if I ever need anything, you will be there to make sure Hall Honda delivers on all my car needs. More