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Hall Mazda

Virginia Beach, VA

4.3
528 Reviews

4372 Holland Rd

Virginia Beach, VA

23452

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528 Reviews of Hall Mazda

January 26, 2020

Had an absolutely wonderful experience at Hall Mazda Service Dept. Great atmosphere and the advisors work well as a team. Keep up the good work. More

by Kanawha77
Recommend Dealer
Yes
Employees Worked With
Hayley Archibald, Kamal Maasry, Mike Wells, JoLynn Dye
January 25, 2020

I have been coming to that dealership since 1979. At time it was called something else but still Mazda. I have never been disappointed with their service or technicians. The Tribute is my 3rd Madza. Keep up More

by Tholidays2012
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Jan 27, 2020 -

Hall Mazda responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

January 24, 2020

I find this dealership to be very well run. The best dealership I ever dealt with. The people working there are very friendly as well professional. It's always been a pleasant experience when going ther More

by nydtrain31
Recommend Dealer
Yes
Employees Worked With
Virgil Ware, Desiree Decker, Joshua Dail, Hayley Archibald, Zar Samonte
Jan 27, 2020 -

Hall Mazda responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

January 17, 2020

I came by for an oil change and the service advisor said it would be about 1.5-2 hours because lunch was in progress. He suggested I come back in the afternoon and set me up with a 1:15 appointment and it t More

by garylhines
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Jan 20, 2020 -

Hall Mazda responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

January 16, 2020

Awesome very professional treat everyone with respect always concern about the customer trying to make sure you are satisfied before leaving the dealership I will always recommend a friend to this dealer More

by Kirkbunn58
Recommend Dealer
Yes
Employees Worked With
Abraham Brown, Joshua Dail, Mauri Wimbush
Jan 17, 2020 -

Hall Mazda responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! Thanks again for the recommendation, and have an amazing day!

January 15, 2020

WOW best service I’ve had in years! Thanks again Trent your attention to details was very much appreciated. We love you guys y’all rock!!! More

by Wenvin
Recommend Dealer
Yes
Employees Worked With
Joshua Dail, Trent Wilson
Jan 16, 2020 -

Hall Mazda responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 14, 2020

- a 20 minute wait just to drop your car off is - a 20 minute wait just to drop your car off is unacceptable - calling 20 minutes before the service department closes to tell you your car is done More

by olivarsart
Recommend Dealer
No
Employees Worked With
Hayley Archibald, Mike Wells
Jan 30, 2020 -

Hall Mazda responded

Thank you for your feedback. Our Service Manager, Kamal Maasry, has tried to reach you via phone but has been unable to connect with you up to this point. He would truly like the opportunity to speak with you personally about your experience and address your concerns. At your convenience, please give Kamal a call at 757.631.7025. We hope to speak with you soon. Thank you.

January 08, 2020

Very pleasant to work with Jolynn. She was Very much helpful and informative. She suggested to what I need for the next scheduled maintenance. Thanks to Jolynn. More

by kayokojordan
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
Jan 09, 2020 -

Hall Mazda responded

Kayokojordan, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Mazda Virginia Beach! We hope to be of service to you again! Take care!

January 07, 2020

We visited 6 dealerships when looking for a new car. The atmosphere at this dealership was one of professionalism and a desire to meet our needs. Each person we interacted with gave us their undivided atten More

by cinhoss
Recommend Dealer
Yes
Employees Worked With
Jonathon Thomas, Joshua Dail
Jan 09, 2020 -

Hall Mazda responded

Cinhoss, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Mazda Virginia Beach! We hope to be of service to you again in the future. Best wishes, Hall Mazda Virginia Beach

January 07, 2020

Poor Communication Skills Kamal lacks the ability to communicate clearly, factually, and respectfully. His condescending words in a recent email with me was inappropriate and I More

by disappointed
Recommend Dealer
No
Employees Worked With
Kamal Maasry
Jan 28, 2020 -

Hall Mazda responded

Thank you for your feedback. We appreciate your business and regret to learn that you did not have a more positive experience at our dealership. We understand that you have spoken with our General Manager, Desiree Decker, regarding your concerns, but we would also like to take the time to once again apologize for any inconvenience you may have experienced. If we may be of further assistance, please do not hesitate to contact Desiree directly at 757.631.7000. Thank you.

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