
Hall Mazda
Virginia Beach, VA
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526 Reviews of Hall Mazda
I find this dealership to be very well run. The best dealership I ever dealt with. The people working there are very friendly as well professional. It's always been a pleasant experience when going ther dealership I ever dealt with. The people working there are very friendly as well professional. It's always been a pleasant experience when going there. More
I came by for an oil change and the service advisor said it would be about 1.5-2 hours because lunch was in progress. He suggested I come back in the afternoon and set me up with a 1:15 appointment and it t it would be about 1.5-2 hours because lunch was in progress. He suggested I come back in the afternoon and set me up with a 1:15 appointment and it took only 40 minutes to complete. Very happy. Not having to take 2 hours. More
Awesome very professional treat everyone with respect always concern about the customer trying to make sure you are satisfied before leaving the dealership I will always recommend a friend to this dealer always concern about the customer trying to make sure you are satisfied before leaving the dealership I will always recommend a friend to this dealership More
WOW best service I’ve had in years! Thanks again Trent your attention to details was very much appreciated. We love you guys y’all rock!!! your attention to details was very much appreciated. We love you guys y’all rock!!! More
- a 20 minute wait just to drop your car off is - a 20 minute wait just to drop your car off is unacceptable - calling 20 minutes before the service department closes to tell you your car is done - a 20 minute wait just to drop your car off is unacceptable - calling 20 minutes before the service department closes to tell you your car is done is also unacceptable - free oil change and state inspections upon purchasing a vehicle means nothing because they’ll make up an excuse to charge you anyways - will definitely not buy another car from Hall Mazda (Va. Beach) - service department and customer service has really gone down hill in the 19 years I have been a loyal customer More
Very pleasant to work with Jolynn. She was Very much helpful and informative. She suggested to what I need for the next scheduled maintenance. Thanks to Jolynn. helpful and informative. She suggested to what I need for the next scheduled maintenance. Thanks to Jolynn. More
We visited 6 dealerships when looking for a new car. The atmosphere at this dealership was one of professionalism and a desire to meet our needs. Each person we interacted with gave us their undivided atten atmosphere at this dealership was one of professionalism and a desire to meet our needs. Each person we interacted with gave us their undivided attention and worked as a team. More
Poor Communication Skills Kamal lacks the ability to communicate clearly, factually, and respectfully. His condescending words in a recent email with me was inappropriate and I Kamal lacks the ability to communicate clearly, factually, and respectfully. His condescending words in a recent email with me was inappropriate and I'll never return to your dealership for anything. More
All of the staff was amazing. Very helpful and quick! Responses to questions were fast and available by phone, text, and/or email. Very happy with the service. Responses to questions were fast and available by phone, text, and/or email. Very happy with the service. More
Excellent service! They take great care of my vehicles and always go above what is expected. Highest level of integrity. I would not go any where else! and always go above what is expected. Highest level of integrity. I would not go any where else! More