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Hall Mazda
Virginia Beach, VA
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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526 Reviews of Hall Mazda
January 03, 2020
Service dept. very informed, friendly,andhelpful. I was Service dept. very informed, friendly,and helpful. I was kept informed about what I needed to get repaired and how long it would take. Great job Service dept. very informed, friendly,and helpful. I was kept informed about what I needed to get repaired and how long it would take. Great job More
by whrainey
Employees Worked With
Michael Wells., Kamal Maasry
January 03, 2020
We brought our first Mazda in 2017. It was a cx3 Mr. Pena was our sale representative and he was excellent. Our sale experience was so great we went back in 2019 to buy another car. Sadly we did not see Mr.P was our sale representative and he was excellent. Our sale experience was so great we went back in 2019 to buy another car. Sadly we did not see Mr.Pena that day. Mr. Wilson was our sale representative for that day and he was not as helpful, when we had problem with missing part for our new 2019 cx5 car he was dismissive of our problem. Another agent help us solve this issue. Both the service and part departments at Mazda dealership were excellent, we never had any issue with them. More
by nuitfluer
Employees Worked With
Robert Pena, Trent Wilson, Mike Titus
December 27, 2019
Absolutely phenomenal customer service! I’ve been to many car dealerships and service centers over the years, but this one is by far the best. Also, Taryn sets the standard for excellence in the custom many car dealerships and service centers over the years, but this one is by far the best. Also, Taryn sets the standard for excellence in the customer service field - she is awesome! More
by Lebo325
Employees Worked With
Taryn Kemp
December 21, 2019
I thought my last dealership was pretty awesome, but having dealt with Hall I’m positive they were subpar at best. Since I’ve gotten to VA my car has just given me so many problems and Hall has bent ov having dealt with Hall I’m positive they were subpar at best. Since I’ve gotten to VA my car has just given me so many problems and Hall has bent over backwards to get me situated. Most recently, my car has been weird starting up and yesterday a bunch of different lights popped on. I called assuming they’d schedule me out for a few weeks but they told me to bring it in and they’d give me a loaner, I was actually super confused because, what?! But nope! They got me in and out as they were close to closing and by this morning let me know all the issues (there were a lot) and got me my car back by noon still. I’d give these guys 10 ⭐️ s if I could. So thankful I found some place I can trust right off the bat. Also, everyone is SO friendly!! Thank you, Michael! More
by Lauraedmonds08
Employees Worked With
Michael wells
December 17, 2019
Jolynn and Hall Mazda, Virginia Beach, did it again! Great, professional service and wonderful advice about potential issues, all at less than the quoted price on my Mazda Miata 60,000-mile service, and Great, professional service and wonderful advice about potential issues, all at less than the quoted price on my Mazda Miata 60,000-mile service, and Zar provided timely and friendly shuttle service. Job well done, and thanks. More
by Scott
Employees Worked With
Jolynn, Zar
December 13, 2019
I had a wonderful purchasing experience at Hall Mazda. Everyone on staff was very friendly and helpful and professional. I would highly recommend them and plan to be a long term customer. Everyone on staff was very friendly and helpful and professional. I would highly recommend them and plan to be a long term customer. More
by Linda W
Employees Worked With
Virgil Ware, Desiree Decker, Mauri Wimbush
December 13, 2019
Great service! The people and atmosphere are great couldn't have asked for better! The service and parts people definitely know what they are doing. couldn't have asked for better! The service and parts people definitely know what they are doing. More
by Zeroblade1994
Employees Worked With
Mike wells 5 stars , Lew Jeane Dizon, Hayley Archibald, Amanda Bridgett, Kamal Maasry
December 08, 2019
I drive a 2011 Jeep Liberty which I purchased from this dealership 2 years ago. The purchase process was easiest I have experienced. The service department is chief reason I return for service, even thoug dealership 2 years ago. The purchase process was easiest I have experienced. The service department is chief reason I return for service, even though this is chiefly a Mazda dealership. More
by Mr B
Employees Worked With
Mike Wells, Taryn Kemp
December 07, 2019
They went above and beyond to help me solve my issue. They offered me a loner car before I even asked for one. They replaced parts that needed it for free in my installation. They offered me a loner car before I even asked for one. They replaced parts that needed it for free in my installation. More
by ericvabeach
Employees Worked With
Michael Wells, Robert Pena, Virgil Ware, Desiree Decker, Kamal Maasry, Mauri Wimbush
